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Income taxes - Narrative (Details) - USD ($)
3 Months Ended 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Operating Loss Carryforwards [Line Items]            
Deferred Tax Assets, Operating Loss Carryforwards, Domestic $ 680,200,000   $ 680,200,000      
Business Combination Recognized Identifiable Assets Acquired and Liabilities Assumed, Deferred Tax Assets 8,100,000   8,100,000      
Income tax (benefit) expense 100,000 $ (3,900,000) 4,826,000 $ (4,428,000) $ 1,359,000  
Loss before income taxes $ 44,500,000 $ 91,900,000 $ (61,957,000) $ (19,070,000) $ (107,675,000)  
Effective tax rate 0.30% (4.30%) (7.80%) 23.20% (1.30%)  
Current Foreign Tax Expense (Benefit) $ 1,500,000 $ 300,000 $ 4,956,000 $ (4,391,000) $ 4,394,000  
Income Tax Effects Allocated Directly to Equity, Other 300,000 1,600,000 2,100,000 700,000    
Income Tax Expense (Benefit), Continuing Operations, Adjustment of Deferred Tax (Asset) Liability (300,000)   2,600,000      
Unrecognized Tax Benefits, Period Increase (Decrease)     500,000      
Restructuring adjustments 3,500,000   0 0 (18,694,000)  
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount 3,200,000 1,500,000 9,600,000 200,000    
Unrecognized Tax Benefits, Increase Resulting from Current Period Tax Positions     2,541,000 250,000 483,000  
Unrecognized Tax Benefits, Increase Resulting from Prior Period Tax Positions     1,681,000 0 445,000  
Unrecognized Tax Benefits, Decrease Resulting from Prior Period Tax Positions     (3,929,000) (5,628,000) (26,956,000)  
Increase in Unrecognized Tax Benefits is Reasonably Possible 13,000,000.0   13,000,000.0      
Tax Adjustments, Settlements, and Unusual Provisions   300,000 (200,000) 1,200,000    
Other Tax Expense (Benefit)   400,000   200,000    
Unrecognized Tax Benefits 27,471,000 27,178,000 27,471,000 27,178,000 32,556,000 $ 58,584,000
Accruals and reserves 11,687,000 19,493,000 11,687,000 19,493,000    
Deferred Tax Assets, Gross 296,609,000 290,795,000 296,609,000 290,795,000    
Valuation allowance (287,276,000) (277,693,000) (287,276,000) (277,693,000)    
Deferred Tax Assets, Net of Valuation Allowance 9,333,000 13,102,000 9,333,000 13,102,000    
Deferred Tax Liabilities, Property, Plant and Equipment (1,112,000) 0 (1,112,000) 0    
Deferred Tax Liabilities, Other (7,255,000) (12,238,000) (7,255,000) (12,238,000)    
Unrecognized Tax Benefits that Would Impact Effective Tax Rate 15,300,000 12,500,000 15,300,000 12,500,000 17,300,000  
Income (Loss) from Continuing Operations before Income Taxes, Domestic     (70,572,000) (28,233,000) (110,318,000)  
Income (Loss) from Continuing Operations before Income Taxes, Foreign     8,615,000 9,163,000 $ 2,643,000  
Net operating loss carryforwards 177,987,000 163,832,000 177,987,000 163,832,000    
Tax credit carryforwards 79,694,000 75,624,000 79,694,000 75,624,000    
Stock-based compensation 5,192,000 5,710,000 5,192,000 5,710,000    
Allowance for returns 2,492,000 4,150,000 2,492,000 4,150,000    
Intangible assets 5,453,000 5,384,000 5,453,000 5,384,000    
Deferred Tax Assets, Operating lease liabilities 14,104,000 16,602,000 14,104,000 16,602,000    
Deferred Tax Liabilities, Gross (8,367,000) (12,238,000) (8,367,000) (12,238,000)    
Deferred Income Tax Assets, Net 966,000 $ 864,000 966,000 $ 864,000    
deferred tax assets, valuation allowance, change due to extinguishment of debt     7,200,000      
Deferred Tax Assets, Operating Loss Carryforwards, Domestic 680,200,000   680,200,000      
Deferred Tax Assets, Operating Loss Carryforwards, Subject to Expiration 1,700,000   1,700,000      
Significant Change in Unrecognized Tax Benefits is Reasonably Possible, Amount of Unrecorded Benefit 13,000,000.0   13,000,000.0      
Domestic Tax Authority [Member]            
Operating Loss Carryforwards [Line Items]            
Tax Credit Carryforward, Amount 45,800,000   45,800,000      
Tax Credit Carryforward, Amount 45,800,000   45,800,000      
california [Domain]            
Operating Loss Carryforwards [Line Items]            
Tax Credit Carryforward, Amount 42,900,000   42,900,000      
Tax Credit Carryforward, Amount 42,900,000   42,900,000      
california [Domain]            
Operating Loss Carryforwards [Line Items]            
Deferred Tax Assets, Operating Loss Carryforwards, State and Local 239,700,000   239,700,000      
Deferred Tax Assets, Operating Loss Carryforwards, State and Local 239,700,000   239,700,000      
States Other than CA [Domain]            
Operating Loss Carryforwards [Line Items]            
Deferred Tax Assets, Operating Loss Carryforwards, State and Local 234,700,000   234,700,000      
Deferred Tax Assets, Operating Loss Carryforwards, State and Local $ 234,700,000   $ 234,700,000