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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jul. 31, 2020
Jul. 31, 2019
Jul. 31, 2020
Jul. 31, 2019
Revenue:        
Total revenue $ 41,412 $ 37,343 $ 81,718 $ 71,350
Cost of revenue:        
Total cost of revenue 15,910 15,023 31,041 28,597
Gross profit 25,502 22,320 50,677 42,753
Operating expenses:        
Sales and marketing 11,779 12,834 24,225 24,293
Research and development 9,050 9,597 17,896 18,479
General and administrative 5,222 5,168 10,250 10,280
Total operating expenses 26,051 27,599 52,371 53,052
Loss from operations (549) (5,279) (1,694) (10,299)
Interest and other income, net 182 280 261 538
Loss before income taxes (367) (4,999) (1,433) (9,761)
Income tax benefit   16   38
Net loss $ (367) $ (4,983) $ (1,433) $ (9,723)
Net loss per share of common stock:        
Basic and diluted $ (0.02) $ (0.24) $ (0.06) $ (0.47)
Weighted-average shares of common stock outstanding:        
Basic and diluted 22,232,176 20,849,935 22,066,771 20,667,905
Subscription and services        
Revenue:        
Total revenue $ 38,500 $ 34,469 $ 76,116 $ 65,581
Cost of revenue:        
Total cost of revenue 11,615 11,213 22,956 21,024
Product and other        
Revenue:        
Total revenue 2,912 2,874 5,602 5,769
Cost of revenue:        
Total cost of revenue $ 4,295 $ 3,810 $ 8,085 $ 7,573