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Business segments (Long-lived Assets by Geographic Location) (Details) (USD $) In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	$ 1,359,401	$ 1,118,103	$ 988,729
United States [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	970,109	849,470	726,098
Europe & Africa [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	346,017	224,093	219,195
Canada [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	28,839	31,956	30,582
Asia-Pacific [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	9,465	7,512	7,495
Middle East [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	3,182	3,159	3,199
Latin America [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	$ 1,789	$ 1,913	$ 2,160

X

- Definition

Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 280

-SubTopic 10

-Section 50

-Paragraph 41

-Subparagraph (b)

-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9038-108599

+ Details

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Data Type:	xbrli:monetaryItemType
Balance Type:	debit
Period Type:	instant

X

- Details

Name:	us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems
Namespace Prefix:	us-gaap_
Data Type:	xbrli:stringItemType
Balance Type:	na
Period Type:	duration