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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Dec. 31, 2017
Results of Operations      
Revenue $ 260,257 $ 321,864  
Expenses 206,501 [1] 276,383  
Other income (expense):      
Interest income 2,700 3,763  
Interest expense (50,810) (84,062)  
Gain on sale of mortgage servicing rights, net 958 287  
Other (1,639) 4,033  
Total other expense, net (48,791) (75,979)  
Income (loss) before income taxes 4,965 (30,498)  
Total Assets      
Balance 8,463,318 7,863,144 $ 8,403,164
Operating Segments [Member] | Servicing [Member]      
Results of Operations      
Revenue 226,096 284,019  
Expenses 171,095 [1] 216,913  
Other income (expense):      
Interest income 429 87  
Interest expense (34,517) (67,351)  
Gain on sale of mortgage servicing rights, net 958 287  
Other (1,387) 3,002  
Total other expense, net (34,517) (63,975)  
Income (loss) before income taxes 20,484 3,131  
Total Assets      
Balance 2,938,827 3,157,083 3,033,243
Operating Segments [Member] | Lending [Member]      
Results of Operations      
Revenue 29,195 30,746  
Expenses 20,296 [1] 29,332  
Other income (expense):      
Interest income 1,492 2,748  
Interest expense (1,946) (3,284)  
Gain on sale of mortgage servicing rights, net 0 0  
Other 325 231  
Total other expense, net (129) (305)  
Income (loss) before income taxes 8,770 1,109  
Total Assets      
Balance 5,131,232 4,248,844 4,945,456
Operating Segments [Member] | Corporate Items and Other [Member]      
Results of Operations      
Revenue 4,966 7,099  
Expenses 15,110 [1] 30,138  
Other income (expense):      
Interest income 779 928  
Interest expense (14,347) (13,427)  
Gain on sale of mortgage servicing rights, net 0 0  
Other (577) 800  
Total other expense, net (14,145) (11,699)  
Income (loss) before income taxes (24,289) (34,738)  
Total Assets      
Balance 393,259 457,217 424,465
Corporate Eliminations [Member]      
Results of Operations      
Revenue 0 0  
Expenses 0 [1] 0  
Other income (expense):      
Interest income 0 0  
Interest expense 0 0  
Gain on sale of mortgage servicing rights, net 0 0  
Other 0 0  
Total other expense, net 0 0  
Income (loss) before income taxes 0 0  
Total Assets      
Balance $ 0 $ 0 $ 0
[1] Expenses in the Corporate Items and Other segment for the three months ended March 31, 2018 includes $5.6 million of severance expense attributable to headcount reductions in connection with our strategic initiatives to exit the ACS business and the forward lending correspondent and wholesale channels, as well as our overall efforts to reduce costs.