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Organization, Business Environment, Basis of Presentation and Significant Accounting Policies - Narrative (Details) $ in Thousands | 12 Months Ended |
--- | --- | ---
Dec. 31, 2018 USD ($) Employees | Dec. 31, 2017 USD ($) | Dec. 31, 2016 USD ($) | Jan. 01, 2018 USD ($)
Description of Business and Basis of Presentation [Line Items] |  |  |  |
Total number of employees | Employees | 7,200 |  |  |
Percentage of foreign based employees engaged in supporting loan servicing operations | 80.00% |  |  |
Current maturities of borrowings in next 12 months | $ 900,000 |  |  |
Debt instrument term | 364 days |  |  |
Cumulative effect of fair value election | $ 82,043 |  |  |
Threshold period past due for financing receivables to be delinquent | 89 days |  |  |
Gross recognition of right-of-use assets and lease liabilities | $ 60,000 |  |  |
Cumulative-effect of reduction to retained earnings |  |  |  | $ 5,600
Decrease in net cash provided by operating activities |  | $ (2,900) | $ (53,400) |
India [Member] |  |  |  |
Description of Business and Basis of Presentation [Line Items] |  |  |  |
Total number of employees | Employees | 4,100 |  |  |
Philippines [Member] |  |  |  |
Description of Business and Basis of Presentation [Line Items] |  |  |  |
Total number of employees | Employees | 500 |  |  |
Maximum [Member] |  |  |  |
Description of Business and Basis of Presentation [Line Items] |  |  |  |
Maximum percentage till, the company exercise significant influence, but not control over subsidiaries or VIEs | 50.00% |  |  |
Retained Earnings (Accumulated Deficit) [Member] |  |  |  |
Description of Business and Basis of Presentation [Line Items] |  |  |  |
Cumulative effect of fair value election | $ 82,043 |  |  |

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