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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Results of Operations      
Revenue $ 303,888 $ 260,257  
Expenses [1] 280,105 [2] 206,501  
Other income (expense):      
Interest income 4,558 2,700  
Interest expense (70,445) (50,810)  
Bargain purchase gain (285) 0  
Other 1,305 (681)  
Total other expense, net (64,867) (48,791)  
Income (loss) before income taxes (41,084) 4,965  
Total Assets      
Balance 9,537,210 8,463,318 $ 9,394,216
Servicing [Member]      
Other income (expense):      
Bargain purchase gain 0    
Lending [Member]      
Other income (expense):      
Bargain purchase gain 0    
Corporate Items and Other [Member]      
Other income (expense):      
Bargain purchase gain (285)    
Operating Segments [Member] | Servicing [Member]      
Results of Operations      
Revenue 259,274 226,096  
Expenses [1] 265,898 [2] 171,095  
Other income (expense):      
Interest income 2,294 429  
Interest expense (54,698) (34,517)  
Other 1,525 (429)  
Total other expense, net (50,879) (34,517)  
Income (loss) before income taxes (57,503) 20,484  
Total Assets      
Balance 3,221,779 2,938,827 3,306,208
Operating Segments [Member] | Lending [Member]      
Results of Operations      
Revenue 41,091 29,195  
Expenses [1] 21,331 [2] 20,296  
Other income (expense):      
Interest income 1,549 1,492  
Interest expense (1,668) (1,946)  
Other 219 325  
Total other expense, net 100 (129)  
Income (loss) before income taxes 19,860 8,770  
Total Assets      
Balance 5,848,830 5,131,232 5,603,481
Operating Segments [Member] | Corporate Items and Other [Member]      
Results of Operations      
Revenue 3,523 4,966  
Expenses [1] (7,124) [2] 15,110  
Other income (expense):      
Interest income 715 779  
Interest expense (14,079) (14,347)  
Other (439) (577)  
Total other expense, net (14,088) (14,145)  
Income (loss) before income taxes (3,441) (24,289)  
Total Assets      
Balance 466,601 393,259 484,527
Intersegment Eliminations [Member]      
Results of Operations      
Revenue 0 0  
Expenses [1] 0 [2] 0  
Other income (expense):      
Interest income 0 0  
Interest expense 0 0  
Bargain purchase gain 0    
Other 0 0  
Total other expense, net 0 0  
Income (loss) before income taxes 0 0  
Total Assets      
Balance $ 0 $ 0 $ 0
[1] Compensation and benefits expense in the Corporate Items and Other segment for the three months ended March 31, 2019 and 2018 includes $18.5 million and $5.6 million, respectively, of severance expense attributable to PHH integration-related headcount reductions of primarily U.S.-based employees in 2019 and headcount reductions in connection with our strategic decisions to exit the automotive capital services business and the forward lending correspondent and wholesale channels in late 2017 and early 2018, as well as our overall efforts to reduce costs.
[2] In the Corporate Items and Other segment for the three months ended March 31, 2019, we recorded in Professional services expense a recovery from a service provider of $30.7 million of amounts previously recognized as expense.