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Organization, Business Environment and Basis of Presentation - Narrative (Details)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2019
USD ($)
Employee
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
Employee
Sep. 30, 2018
USD ($)
Jul. 01, 2019
USD ($)
Description of Business and Basis of Presentation [Line Items]          
Total number of employees | Employee 5,600   5,600    
Percentage of foreign based employees engaged in supporting loan servicing operations     80.00%    
UPB of loans acquired $ 11,900,000   $ 11,900,000    
Proceeds from issuance of secured debt         $ 300,000
Current maturities of borrowings in next 12 months 808,700   $ 808,700    
Debt instrument, term     364 days    
Amortization of debt issuance costs 816 $ 599 $ 2,268 $ 2,261  
Repayment of SSTL borrowings     $ (19,074) (62,563)  
Estimated incremental borrowing rate     7.50%    
Restricted cash 41,635 $ 3,056 $ 41,635 $ 3,056  
Accelerated amortization     5,400    
Leased Facility [Member]          
Description of Business and Basis of Presentation [Line Items]          
Restricted cash $ 23,200   $ 23,200    
INDIA          
Description of Business and Basis of Presentation [Line Items]          
Total number of employees | Employee 3,500   3,500    
PHILIPPINES          
Description of Business and Basis of Presentation [Line Items]          
Total number of employees | Employee 500   500