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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Results of Operations      
Revenue $ 253,842 $ 303,888  
MSR valuation adjustments, net (174,120) (108,998)  
Operating expenses 137,214 171,107  
Other (expense) income:      
Interest income 5,395 4,558  
Interest expense (29,982) (26,489)  
Pledged MSR liability expense (6,594) (43,956)  
Other 1,328 1,020  
Total other expense, net (29,853) (64,867)  
Loss before income taxes (87,345) (41,084)  
Total Assets      
Balance 9,986,024 9,537,210 $ 10,406,199
Operating Segments | Servicing      
Results of Operations      
Revenue 213,555 259,274  
MSR valuation adjustments, net (174,436) (108,914)  
Operating expenses 80,473 156,984  
Other (expense) income:      
Interest income 1,886 2,294  
Interest expense (13,667) (10,742)  
Pledged MSR liability expense (6,623) (43,956)  
Other 3,662 1,525  
Total other expense, net (14,742) (50,879)  
Loss before income taxes (56,096) (57,503)  
Total Assets      
Balance 2,787,250 3,221,779 3,378,515
Operating Segments | Lending      
Results of Operations      
Revenue 37,647 41,091  
MSR valuation adjustments, net 316 (84)  
Operating expenses 26,958 21,247  
Other (expense) income:      
Interest income 2,266 1,549  
Interest expense (2,861) (1,668)  
Pledged MSR liability expense 0 0  
Other (29) 219  
Total other expense, net (624) 100  
Loss before income taxes 10,381 19,860  
Total Assets      
Balance 6,739,576 5,848,830 6,459,367
Operating Segments | Corporate Items and Other      
Results of Operations      
Revenue 2,640 3,523  
MSR valuation adjustments, net 0 0  
Operating expenses 29,783 (7,124)  
Other (expense) income:      
Interest income 1,243 715  
Interest expense (13,454) (14,079)  
Pledged MSR liability expense 29 0  
Other (2,305) (724)  
Total other expense, net (14,487) (14,088)  
Loss before income taxes (41,630) (3,441)  
Total Assets      
Balance $ 459,198 $ 466,601 $ 568,317