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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Results of Operations          
Revenue $ 227,024 $ 274,338 $ 480,866 $ 578,226  
MSR valuation adjustments, net (23,434) (147,268) (197,554) (256,266)  
Operating expenses 144,809 184,226 282,023 355,333  
Other (expense) income:          
Interest income 3,566 3,837 8,961 8,395  
Interest expense (26,760) (28,641) (56,742) (55,130)  
Pledged MSR liability expense (41,686) (2,930) (48,280) (46,886)  
Other (57) 557 1,271 1,577  
Total other expense, net (64,937) (27,177) (94,790) (92,044)  
Loss before income taxes (6,156) (84,333) (93,501) (125,417)  
Total Assets          
Balance 10,310,438 9,627,793 10,310,438 9,627,793 $ 10,406,199
Corporate Items and Other          
Segment Reporting Information [Line Items]          
Severance expense 1,300 800 1,500 19,200  
Operating Segments          
Results of Operations          
MSR valuation adjustments, net     (197,554) (256,266)  
Operating Segments | Servicing          
Results of Operations          
Revenue 180,436 242,510 393,991 501,784  
MSR valuation adjustments, net (36,604) (147,199) (211,040) (256,113)  
Operating expenses 82,740 142,888 163,213 299,871  
Other (expense) income:          
Interest income 1,438 1,872 3,324 4,165  
Interest expense (12,890) (11,261) (26,557) (22,003)  
Pledged MSR liability expense (41,714) (2,930) (48,337) (46,886)  
Other 2,459 890 6,121 2,416  
Total other expense, net (50,707) (11,429) (65,449) (62,308)  
Loss before income taxes 10,385 (59,006) (45,711) (116,508)  
Total Assets          
Balance 2,835,486 3,195,218 2,835,486 3,195,218 3,378,515
Operating Segments | Originations          
Results of Operations          
Revenue 45,545 28,794 83,192 69,885  
MSR valuation adjustments, net 13,170 (69) 13,486 (153)  
Operating expenses 28,750 20,957 55,708 42,204  
Other (expense) income:          
Interest income 1,874 1,546 4,140 3,095  
Interest expense (2,399) (1,399) (5,260) (3,067)  
Pledged MSR liability expense 0 0 0 0  
Other (1) 444 (30) 663  
Total other expense, net (526) 591 (1,150) 691  
Loss before income taxes 29,439 8,359 39,820 28,219  
Total Assets          
Balance 6,965,683 5,978,325 6,965,683 5,978,325 6,459,367
Operating Segments | Corporate Items and Other          
Results of Operations          
Revenue 1,043 3,034 3,683 6,557  
MSR valuation adjustments, net 0 0 0 0  
Operating expenses 33,319 20,381 63,102 13,258  
Other (expense) income:          
Interest income 254 419 1,497 1,135  
Interest expense (11,471) (15,981) (24,925) (30,060)  
Pledged MSR liability expense 28 0 57 0  
Other (2,515) (777) (4,820) (1,502)  
Total other expense, net (13,704) (16,339) (28,191) (30,427)  
Loss before income taxes (45,980) (33,686) (87,610) (37,128)  
Total Assets          
Balance $ 509,269 $ 454,250 $ 509,269 $ 454,250 $ 568,317