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Contingencies - Narrative (Details) |  |  | 1 Months Ended | 3 Months Ended | 12 Months Ended | 36 Months Ended
--- | --- | --- | --- | --- | --- | ---
Feb. 06, 2021 USD ($) | Oct. 15, 2020 USD ($) | Apr. 30, 2017 USD ($) state | Dec. 31, 2020 USD ($) loan | Dec. 31, 2020 USD ($) loan | Dec. 31, 2019 USD ($) loan | Dec. 31, 2018 USD ($) | Dec. 31, 2017 USD ($) state | Dec. 31, 2015 state
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Accrued legal fees and settlements |  |  |  | $ 38,932,000 | $ 38,932,000 | $ 30,663,000 |  |  |
Loss contingency accrual |  |  |  | 38,932,000 | 38,932,000 | 30,663,000 | $ 62,763,000 | $ 51,057,000 |
Number of states charging with regulatory action | state |  |  | 29 |  |  |  |  |  |
Aggregate cash payments in connection with legal and regulatory settlements |  |  |  |  | 14,826,000 | 30,356,000 | 12,983,000 |  |
Net increase (decrease) in accrued legal fees |  |  |  |  | (3,433,000) | (4,884,000) | (1,917,000) |  |
Outstanding representation and warranty repurchase demands |  |  |  | $ 41,200,000 | $ 41,200,000 | $ 47,000,000.0 |  |  |
Outstanding representation and warranty repurchase demands, number of loans | loan |  |  |  | 250 | 250 | 285 |  |  |
Representation warranty and compensatory fees obligations |  |  |  | $ 40,374,000 | $ 40,374,000 | $ 50,838,000 | $ 49,267,000 | $ 19,229,000 |
Sold Advances |  |  |  |  |  |  |  |  |
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Representation warranty and compensatory fees obligations |  |  |  | 18,000,000.0 | 18,000,000.0 |  |  |  |
Consumer Financial Protection Bureau |  |  |  |  |  |  |  |  |
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Net increase (decrease) in accrued legal fees |  |  |  | 13,100,000 |  |  |  |  |
Multistate Mortgage Committee |  |  |  |  |  |  |  |  |
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Number of states who are part of confidential supervisory memorandum of understanding | state |  |  |  |  |  |  |  | 5 | 6
Florida Attorney General |  |  |  |  |  |  |  |  |
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Injunctive and equitable relief, costs, and civil money penalties sought |  |  | $ 10,000 |  |  |  |  |  |
Litigation settlement expense |  | $ 5,200,000 |  |  |  |  |  |  |
Debt Instrument, Decrease, Forgiveness |  | $ 1,000,000.0 |  |  |  |  |  |  |
Loss Contingency, Range of Possible Loss, Portion Not Accrued |  |  |  | 1,000,000.0 | 1,000,000.0 |  |  |  |
PHH Corporation |  |  |  |  |  |  |  |  |
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Loss contingency accrual |  |  |  | $ 2,500,000 | $ 2,500,000 |  |  |  |
PHH Corporation | Subsequent Event |  |  |  |  |  |  |  |  |
Loss Contingencies [Line Items] |  |  |  |  |  |  |  |  |
Aggregate cash payments in connection with legal and regulatory settlements | $ 2,400,000 |  |  |  |  |  |  |  |

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