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Income Taxes - Schedule of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands | Dec. 31, 2020 | Dec. 31, 2019
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Deferred tax assets |  |
Net operating loss carryforwards - federal and foreign | $ 40,557 | $ 64,817
Net operating loss carryforwards and credits - state and local | 67,293 | 70,254
Interest expense disallowance | 23,112 | 12,423
Reserve for servicing exposure | 10,273 | 7,711
Accrued legal settlements | 9,200 | 6,028
Partnership losses | 7,316 | 7,029
Stock-based compensation expense | 6,486 | 5,297
Accrued incentive compensation | 6,240 | 5,063
Accrued other liabilities | 5,722 | 6,377
Lease liabilities | 4,943 | 5,459
Intangible asset amortization | 4,541 | 4,946
Foreign deferred assets | 3,731 | 3,620
Tax residuals and deferred income on tax residuals | 2,968 | 2,885
Foreign tax credit | 107 | 94
Bad debt and allowance for loan losses | 0 | 2,530
Deferred income | 0 | 8,493
Other | 5,928 | 8,708
Deferred tax assets, gross | 198,417 | 221,734
Deferred tax liabilities |  |
Mortgage servicing rights amortization | 8,123 | 16,358
Bad debt and allowance for loan losses | 1,951 | 0
Foreign undistributed earnings | 287 | 1,615
Other | 864 | 1,151
Deferred tax liabilities, gross | 11,225 | 19,124
Deferred tax assets (liability), gross | 187,192 | 202,610
Valuation allowance | (183,649) | (200,441)
Deferred tax assets, net | $ 3,543 | $ 2,169

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