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Business Segment Reporting - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Segment Reporting Information [Line Items]
Revenue	$ 231,011	$ 249,035	$ 227,024	$ 253,842	$ 261,634	$ 283,515	$ 274,338	$ 303,888	$ 960,912	$ 1,123,375	$ 1,063,045
Income (loss) before taxes	$ (809)	$ (11,374)	$ (6,156)	$ (87,345)	$ 37,243	$ (38,317)	$ (84,333)	$ (41,084)	(105,684)	(126,491)	(71,476)
Interest expense related to fund servicing advances and other servicing assets									$ 38,200	54,900	49,000
Reverse Servicing
Segment Reporting Information [Line Items]
Revenue										63,400	41,700
Income (loss) before taxes										$ 53,000	$ 33,800

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