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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Results of Operations                      
Revenue $ 231,011 $ 249,035 $ 227,024 $ 253,842 $ 261,634 $ 283,515 $ 274,338 $ 303,888 $ 960,912 $ 1,123,375 $ 1,063,045
MSR valuation adjustments, net (20,553) (33,814) (23,434) (174,120) 829 134,561 (147,268) (108,998) (251,921) (120,876) (153,457)
Operating expenses 144,159 149,522 144,809 137,214 139,321 179,285 184,226 171,107 575,704 673,939 779,039
Other income (expense):                      
Interest income                 15,999 17,104 14,026
Interest expense                 (109,367) (114,129) (103,371)
Pledged MSR liability expense                 (152,334) (372,172) (171,670)
Gain on repurchase of senior secured notes                 0 5,099 0
Bargain purchase gain                 0 (381) 64,036
Other, net                 6,731 9,428 (5,046)
Total other expense, net (67,108) (77,073) (64,937) (29,853) (85,899) (277,108) (27,177) (64,867) (238,971) (455,051) (202,025)
Loss from continuing operations before income taxes (809) $ (11,374) $ (6,156) (87,345) 37,243 $ (38,317) $ (84,333) $ (41,084) (105,684) (126,491) (71,476)
Total Assets                      
Balance 10,651,127       10,406,199       10,651,127 10,406,199 9,394,216
Corporate Items and Other                      
Other income (expense):                      
Severance costs                 2,700 20,300 11,900
Recovery of direct costs       $ 30,700              
Operating Segments | Servicing                      
Results of Operations                      
Revenue                 757,665 1,048,490 992,913
MSR valuation adjustments, net                 (276,252) (120,864) (153,457)
Operating expenses                 331,885 547,976 628,613
Other income (expense):                      
Interest income                 7,061 10,085 7,079
Interest expense                 (90,671) (102,525) (90,787)
Pledged MSR liability expense                 (152,454) (372,172) (172,342)
Gain on repurchase of senior secured notes                   0  
Bargain purchase gain                   0 0
Other, net                 10,752 12,294 (1,858)
Total other expense, net                 (225,312) (452,318) (257,908)
Loss from continuing operations before income taxes                 (75,784) (72,668) (47,065)
Total Assets                      
Balance 9,847,603       9,580,466       9,847,603 9,580,466 8,762,681
Operating Segments | Originations                      
Results of Operations                      
Revenue                 179,298 61,698 51,983
MSR valuation adjustments, net                 41,699 (12) 0
Operating expenses                 114,357 72,457 73,303
Other income (expense):                      
Interest income                 7,008 5,243 4,365
Interest expense                 (9,837) (7,590) (7,311)
Pledged MSR liability expense                 0 0 672
Gain on repurchase of senior secured notes                   0  
Bargain purchase gain                   0 0
Other, net                 351 892 908
Total other expense, net                 (2,478) (1,455) (1,366)
Loss from continuing operations before income taxes                 104,162 (12,226) (22,686)
Total Assets                      
Balance 379,233       257,416       379,233 257,416 147,008
Operating Segments | Corporate Items and Other                      
Results of Operations                      
Revenue                 23,949 13,187 18,149
MSR valuation adjustments, net                 (17,368) 0 0
Operating expenses                 129,462 53,506 77,123
Other income (expense):                      
Interest income                 1,930 1,776 2,582
Interest expense                 (8,859) (4,014) (5,273)
Pledged MSR liability expense                 120 0 0
Gain on repurchase of senior secured notes                   5,099  
Bargain purchase gain                   (381) 64,036
Other, net                 (4,372) (3,758) (4,096)
Total other expense, net                 (11,181) (1,278) 57,249
Loss from continuing operations before income taxes                 (134,062) (41,597) (1,725)
Total Assets                      
Balance $ 424,291       $ 568,317       424,291 $ 568,317 $ 484,527
Intersegment Eliminations                      
Other income (expense):                      
Derivative, Gain on Derivative                 $ (17,400)