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Contingencies - Narrative (Details)
1 Months Ended 3 Months Ended 12 Months Ended 36 Months Ended
Feb. 06, 2021
USD ($)
Oct. 15, 2020
USD ($)
Apr. 30, 2017
USD ($)
state
Dec. 31, 2020
USD ($)
loan
Dec. 31, 2020
USD ($)
loan
Dec. 31, 2019
USD ($)
loan
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
state
Dec. 31, 2015
state
Loss Contingencies [Line Items]                  
Accrued legal fees and settlements       $ 38,932,000 $ 38,932,000 $ 30,663,000      
Loss contingency accrual       38,932,000 38,932,000 30,663,000 $ 62,763,000 $ 51,057,000  
Number of states charging with regulatory action | state     29            
Aggregate cash payments in connection with legal and regulatory settlements         14,826,000 30,356,000 12,983,000    
Net increase (decrease) in accrued legal fees         (3,433,000) (4,884,000) (1,917,000)    
Outstanding representation and warranty repurchase demands       $ 41,200,000 $ 41,200,000 $ 47,000,000.0      
Outstanding representation and warranty repurchase demands, number of loans | loan       250 250 285      
Representation warranty and compensatory fees obligations       $ 40,374,000 $ 40,374,000 $ 50,838,000 $ 49,267,000 $ 19,229,000  
Sold Advances                  
Loss Contingencies [Line Items]                  
Representation warranty and compensatory fees obligations       18,000,000.0 18,000,000.0        
Consumer Financial Protection Bureau                  
Loss Contingencies [Line Items]                  
Net increase (decrease) in accrued legal fees       13,100,000          
Multistate Mortgage Committee                  
Loss Contingencies [Line Items]                  
Number of states who are part of confidential supervisory memorandum of understanding | state               5 6
Florida Attorney General                  
Loss Contingencies [Line Items]                  
Injunctive and equitable relief, costs, and civil money penalties sought     $ 10,000            
Litigation settlement expense   $ 5,200,000              
Debt Instrument, Decrease, Forgiveness   $ 1,000,000.0              
Loss Contingency, Range of Possible Loss, Portion Not Accrued       1,000,000.0 1,000,000.0        
PHH Corporation                  
Loss Contingencies [Line Items]                  
Loss contingency accrual       $ 2,500,000 $ 2,500,000        
PHH Corporation | Subsequent Event                  
Loss Contingencies [Line Items]                  
Aggregate cash payments in connection with legal and regulatory settlements $ 2,400,000