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Organization and Basis of Presentation - Narrative (Details) |  | 3 Months Ended
--- | --- | ---
Aug. 13, 2020 | Mar. 31, 2021 Employee
Description of Business and Basis of Presentation [Line Items] |  |
Total number of employees |  | 4,900
Reverse stock split ratio | 0.07 |
INDIA |  |
Description of Business and Basis of Presentation [Line Items] |  |
Total number of employees |  | 3,000
PHILIPPINES |  |
Description of Business and Basis of Presentation [Line Items] |  |
Total number of employees |  | 400
Minimum |  |
Description of Business and Basis of Presentation [Line Items] |  |
Percentage of foreign based employees engaged in supporting loan servicing operations |  | 69.00%

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