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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Dec. 31, 2020
Results of Operations      
Servicing and subservicing fees $ 171,738 $ 211,483  
Reverse mortgage revenue, net 21,826 22,797  
Gain on loans held for sale, net 5,721 13,331  
Other revenue, net 8,309 6,231  
Revenues 207,594 253,842  
MSR valuation adjustments, net 21,208 (174,120)  
Operating expenses 139,629 137,214  
Other (expense) income:      
Interest income 3,936 5,395  
Interest expense (28,452) (29,982)  
Pledged MSR liability expense (37,850) (6,594)  
Loss on extinguishment of debt (15,458) 0  
Other 290 1,328  
Total other expense, net (77,534) (29,853)  
Income (loss) before income taxes 11,639 (87,345)  
Total Assets      
Balance 10,771,788 9,986,024 $ 10,651,127
Operating Segments | Servicing      
Results of Operations      
Servicing and subservicing fees 169,354 211,469  
Reverse mortgage revenue, net 2,035 16,673  
Gain on loans held for sale, net 3,521 229  
Other revenue, net 502 1,159  
Revenues 175,412 229,530  
MSR valuation adjustments, net (22,690) (174,448)  
Operating expenses 82,753 84,479  
Other (expense) income:      
Interest income 1,257 2,529  
Interest expense (20,309) (24,581)  
Pledged MSR liability expense (37,883) (6,623)  
Loss on extinguishment of debt 0    
Other 452 3,655  
Total other expense, net (56,483) (25,020)  
Income (loss) before income taxes 13,486 (54,417)  
Total Assets      
Balance 9,869,673 9,321,628 9,847,603
Operating Segments | Originations      
Results of Operations      
Servicing and subservicing fees 2,384 1  
Reverse mortgage revenue, net 19,791 6,124  
Gain on loans held for sale, net 37,593 13,102  
Other revenue, net 6,518 2,445  
Revenues 66,286 21,672  
MSR valuation adjustments, net 8,505 328  
Operating expenses 37,328 22,952  
Other (expense) income:      
Interest income 2,566 1,623  
Interest expense (3,552) (2,433)  
Pledged MSR liability expense 0 0  
Loss on extinguishment of debt 0    
Other 50 (22)  
Total other expense, net (936) (832)  
Income (loss) before income taxes 36,527 (1,784)  
Total Assets      
Balance 525,610 205,198 379,233
Operating Segments | Corporate Items and Other      
Results of Operations      
Servicing and subservicing fees 0 13  
Reverse mortgage revenue, net 0 0  
Gain on loans held for sale, net 0 0  
Other revenue, net 1,289 2,627  
Revenues 1,289 2,640  
MSR valuation adjustments, net 0 0  
Operating expenses 19,548 29,783  
Other (expense) income:      
Interest income 113 1,243  
Interest expense (4,591) (2,968)  
Pledged MSR liability expense 33 29  
Loss on extinguishment of debt (15,458)    
Other (212) (2,305)  
Total other expense, net (20,115) (4,001)  
Income (loss) before income taxes (38,374) (31,144)  
Total Assets      
Balance 376,505 459,198 $ 424,291
Intersegment Eliminations      
Results of Operations      
Servicing and subservicing fees 0 0  
Reverse mortgage revenue, net 0 0  
Gain on loans held for sale, net (35,393) 0  
Other revenue, net 0 0  
Revenues (35,393) 0  
MSR valuation adjustments, net 35,393 0  
Operating expenses 0 0  
Other (expense) income:      
Interest income 0 0  
Interest expense 0 0  
Pledged MSR liability expense 0 0  
Loss on extinguishment of debt 0    
Other 0 0  
Total other expense, net 0 0  
Income (loss) before income taxes $ 0 $ 0