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Business Segment Reporting (Tables)
3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information
Financial information for our segments is as follows:
Three Months Ended March 31, 2021
Results of Operations ServicingOriginationsCorporate Items and OtherCorporate Eliminations (1)Business Segments Consolidated
Servicing and subservicing fees$169,354 $2,384 $— $— $171,738 
Reverse mortgage revenue, net2,035 19,791 — — 21,826 
Gain on loans held for sale, net 3,521 37,593 — (35,393)5,721 
Other revenue, net502 6,518 1,289 — 8,309 
Revenue175,412 66,286 1,289 (35,393)207,594 
MSR valuation adjustments, net (22,690)8,505 — 35,393 21,208 
Operating expenses 82,753 37,328 19,548 — 139,629 
Other (expense) income:
Interest income1,257 2,566 113 — 3,936 
Interest expense (20,309)(3,552)(4,591)— (28,452)
Pledged MSR liability expense(37,883)— 33 — (37,850)
Loss on extinguishment of debt— — (15,458)— (15,458)
Other 452 50 (212)— 290 
Other expense, net(56,483)(936)(20,115)— (77,534)
Income (loss) before income taxes
$13,486 $36,527 $(38,374)$— $11,639 
Three Months Ended March 31, 2020
Results of Operations ServicingOriginationsCorporate Items and OtherCorporate Eliminations (1)Business Segments Consolidated
Servicing and subservicing fees$211,469 $$13 $— $211,483 
Reverse mortgage revenue, net16,673 6,124 — — 22,797 
Gain on loans held for sale, net229 13,102 — — 13,331 
Other revenue, net1,159 2,445 — 2,627 — 6,231 
Revenue 229,530 21,672 2,640 — 253,842 
MSR valuation adjustments, net(174,448)328 — — (174,120)
Operating expenses 84,479 22,952 29,783 — 137,214 
Other (expense) income:
Interest income2,529 1,623 1,243 — 5,395 
Interest expense (24,581)(2,433)(2,968)— (29,982)
Pledged MSR liability expense(6,623)— 29 — (6,594)
Other 3,655 (22)(2,305)— 1,328 
Other expense, net(25,020)(832)(4,001)— (29,853)
Loss before income taxes$(54,417)$(1,784)$(31,144)$— $(87,345)
(1)Corporate Eliminations for the three months ended March 31, 2021 includes an inter-segment derivatives elimination of $35.4 million with a corresponding offset in MSR valuation adjustments, net; nil for the three months ended March 31, 2020.
Total AssetsServicingOriginationsCorporate Items and OtherBusiness Segments Consolidated
March 31, 2021$9,869,673 $525,610 $376,505 $10,771,788 
December 31, 2020$9,847,603 $379,233 $424,291 $10,651,127 
March 31, 2020$9,321,628 $205,198 $459,198 $9,986,024 

Depreciation and Amortization ExpenseServicingOriginationsCorporate Items and OtherBusiness Segments Consolidated
Three months ended March 31, 2021
Depreciation expense$209 $24 $2,626 $2,859 
Amortization of debt issuance costs and discount129 — 1,495 1,624 
Three months ended March 31, 2020
Depreciation expense$215 $37 $3,745 $3,997 
Amortization of debt issuance costs and discount112 — 2,550 2,662