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Organization and Basis of Presentation - Narrative (Details)		3 Months Ended
	Aug. 13, 2020	Mar. 31, 2021 Employee
Description of Business and Basis of Presentation [Line Items]
Total number of employees		4,900
Reverse stock split ratio	0.07
INDIA
Description of Business and Basis of Presentation [Line Items]
Total number of employees		3,000
PHILIPPINES
Description of Business and Basis of Presentation [Line Items]
Total number of employees		400
Minimum
Description of Business and Basis of Presentation [Line Items]
Percentage of foreign based employees engaged in supporting loan servicing operations		69.00%

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Ratio applied to the conversion of stock split, for example but not limited to, one share converted to two or two shares converted to one.

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Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section S99
-Paragraph 4
-Subparagraph (SAB TOPIC 4.C)
-URI http://asc.fasb.org/extlink&oid=120397183&loc=d3e187143-122770

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