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Business Segment Reporting - Narrative (Details) - USD ($)
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Segment Reporting Information [Line Items]        
Revenues $ 265,445,000 $ 227,024,000 $ 473,039,000 $ 480,866,000
Income (loss) before income taxes $ (22,237,000) (6,156,000) $ (10,598,000) (93,501,000)
Interest expense related to fund servicing advances and other servicing assets   9,500,000   19,900,000
Reverse Servicing        
Segment Reporting Information [Line Items]        
Revenues   (3,400,000)   12,600,000
Income (loss) before income taxes   $ (7,400,000)   $ 4,700,000