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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Results of Operations          
Servicing and subservicing fees $ 184,441 $ 175,240 $ 356,179 $ 386,723  
Reverse mortgage revenue, net 29,301 13,759 51,127 36,556  
Gain on loans held for sale, net 42,713 33,547 48,434 46,878  
Other revenue, net 8,990 4,478 17,299 10,709  
Revenues 265,445 227,024 473,039 480,866  
MSR valuation adjustments, net (72,450) (23,434) (51,242) (197,554)  
Operating expenses 149,808 144,809 289,437 282,023  
Other (expense) income:          
Interest income 4,188 3,566 8,124 8,961  
Interest expense (33,516) (26,760) (61,968) (56,742)  
Loss on extinguishment of debt 0 0 (15,458) 0  
Pledged MSR liability expense (39,810) (41,686) (77,660) (48,280)  
Earnings of equity method investee 350 0 350 0  
Other 3,364 (57) 3,654 1,271  
Total other expense, net (65,424) (64,937) (142,958) (94,790)  
Income (loss) before income taxes (22,237) (6,156) (10,598) (93,501)  
Total Assets          
Balance 11,767,710 10,310,438 11,767,710 10,310,438 $ 10,651,127
Operating Segments | Servicing          
Results of Operations          
Servicing and subservicing fees 182,141 175,188 351,496 386,657  
Reverse mortgage revenue, net 10,487 (2,721) 12,521 13,953  
Gain on loans held for sale, net 4,130 3,781 7,651 4,010  
Other revenue, net 497 817 999 1,975  
Revenues 197,255 177,065 372,667 406,595  
MSR valuation adjustments, net (69,948) (37,074) (92,638) (211,522)  
Operating expenses 83,626 86,415 166,379 170,894  
Other (expense) income:          
Interest income 1,232 2,155 2,489 4,684  
Interest expense (23,311) (22,997) (43,619) (47,576)  
Loss on extinguishment of debt     0    
Pledged MSR liability expense (39,845) (41,714) (77,727) (48,337)  
Earnings of equity method investee 0   0    
Other 2,892 2,466 3,345 6,121  
Total other expense, net (59,032) (60,090) (115,512) (85,108)  
Income (loss) before income taxes (15,351) (6,514) (1,862) (60,929)  
Total Assets          
Balance 10,747,791 9,510,084 10,747,791 9,510,084 9,847,603
Operating Segments | Originations          
Results of Operations          
Servicing and subservicing fees 2,300 7 4,683 8  
Reverse mortgage revenue, net 18,814 16,480 38,606 22,603  
Gain on loans held for sale, net 27,273 29,766 64,866 42,868  
Other revenue, net 6,986 2,663 13,503 5,109  
Revenues 55,373 48,916 121,658 70,588  
MSR valuation adjustments, net 8,808 13,640 17,313 13,968  
Operating expenses 39,687 25,075 77,016 48,027  
Other (expense) income:          
Interest income 2,862 1,157 5,428 2,780  
Interest expense (4,701) (1,751) (8,252) (4,185)  
Loss on extinguishment of debt     0    
Pledged MSR liability expense 0 0 0 0  
Earnings of equity method investee 0   0    
Other (168) (8) (119) (30)  
Total other expense, net (2,007) (602) (2,943) (1,435)  
Income (loss) before income taxes 22,487 36,879 59,012 35,094  
Total Assets          
Balance 641,931 291,085 641,931 291,085 379,233
Operating Segments | Corporate Items and Other          
Results of Operations          
Servicing and subservicing fees 0 45 0 58  
Reverse mortgage revenue, net 0 0 0 0  
Gain on loans held for sale, net 0 0 0 0  
Other revenue, net 1,507 998 2,797 3,625  
Revenues 1,507 1,043 2,797 3,683  
MSR valuation adjustments, net 0 0 0 0  
Operating expenses 26,495 33,319 46,042 63,102  
Other (expense) income:          
Interest income 94 254 207 1,497  
Interest expense (5,504) (2,012) (10,097) (4,981)  
Loss on extinguishment of debt     (15,458)    
Pledged MSR liability expense 35 28 67 57  
Earnings of equity method investee 350   350    
Other 640 (2,515) 428 (4,820)  
Total other expense, net (4,385) (4,245) (24,503) (8,247)  
Income (loss) before income taxes (29,373) (36,521) (67,748) (67,666)  
Total Assets          
Balance 377,988 509,269 377,988 509,269 $ 424,291
Intersegment Eliminations          
Results of Operations          
Servicing and subservicing fees 0 0 0 0  
Reverse mortgage revenue, net 0 0 0 0  
Gain on loans held for sale, net 11,310 0 (24,083) 0  
Other revenue, net 0 0 0 0  
Revenues 11,310 0 (24,083) 0  
MSR valuation adjustments, net (11,310) 0 (24,083) 0  
Operating expenses 0 0 0 0  
Other (expense) income:          
Interest income 0 0 0 0  
Interest expense 0 0 0 0  
Loss on extinguishment of debt     0    
Pledged MSR liability expense 0 0 0 0  
Earnings of equity method investee 0   0    
Other 0 0 0 0  
Total other expense, net 0 0 0 0  
Income (loss) before income taxes $ 0 $ 0 $ 0 $ 0