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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
Results of Operations          
Servicing and subservicing fees $ 206,585 $ 181,722 $ 562,764 $ 568,445  
Reverse mortgage revenue, net 5,035 14,499 56,162 51,055  
Gain on loans held for sale, net 59,702 45,886 108,136 92,764  
Other revenue, net 11,779 6,928 29,078 17,637  
Revenues 283,101 249,035 756,140 729,901  
MSR valuation adjustments, net (6,320) (33,814) (57,562) (231,368)  
Operating expenses 145,436 149,522 434,873 431,545  
Other (expense) income:          
Interest income 7,869 3,801 15,993 12,762  
Interest expense (40,623) (26,815) (102,591) (83,557)  
Loss on extinguishment of debt 0 0 (15,458) 0  
Pledged MSR liability expense (91,160) (57,404) (168,820) (105,684)  
Other 2,832 3,345 6,836 4,616  
Total other expense, net (121,082) (77,073) (264,040) (171,863)  
Income (loss) before income taxes 10,263 (11,374) (335) (104,875)  
Total Assets          
Balance 12,040,238 10,423,851 12,040,238 10,423,851 $ 10,651,127
Operating Segments | Servicing          
Results of Operations          
Servicing and subservicing fees 205,431 178,544 556,927 565,201  
Reverse mortgage revenue, net (13,032) (1,116) (511) 12,837  
Gain on loans held for sale, net 31,555 6,758 39,206 10,768  
Other revenue, net 303 1,248 1,302 3,223  
Revenues 224,257 185,434 596,924 592,029  
MSR valuation adjustments, net (10,577) (38,351) (103,215) (249,873)  
Operating expenses 80,849 84,639 247,228 255,534  
Other (expense) income:          
Interest income 2,416 1,637 4,905 6,321  
Interest expense (28,979) (22,179) (72,598) (69,755)  
Loss on extinguishment of debt     0    
Pledged MSR liability expense (91,120) (57,434) (168,847) (105,771)  
Other 1,443 2,178 4,787 8,300  
Total other expense, net (116,239) (75,798) (231,753) (160,905)  
Income (loss) before income taxes 16,592 (13,354) 14,728 (74,283)  
Total Assets          
Balance 10,790,503 9,516,514 10,790,503 9,516,514 9,847,603
Operating Segments | Originations          
Results of Operations          
Servicing and subservicing fees 1,155 3,178 5,837 3,186  
Reverse mortgage revenue, net 18,067 15,615 56,673 38,218  
Gain on loans held for sale, net 29,604 31,295 94,470 74,163  
Other revenue, net 9,947 4,125 23,450 9,234  
Revenues 58,773 54,213 180,431 124,801  
MSR valuation adjustments, net 2,800 12,370 20,112 26,338  
Operating expenses 43,498 30,304 120,514 78,330  
Other (expense) income:          
Interest income 5,348 1,952 10,776 4,733  
Interest expense (6,711) (2,405) (14,963) (6,591)  
Loss on extinguishment of debt     0    
Pledged MSR liability expense 0 0 0 0  
Other 122 230 4 198  
Total other expense, net (1,241) (223) (4,183) (1,660)  
Income (loss) before income taxes 16,833 36,056 75,846 71,149  
Total Assets          
Balance 865,011 437,304 865,011 437,304 379,233
Operating Segments | Corporate Items and Other          
Results of Operations          
Servicing and subservicing fees 0 0 0 58  
Reverse mortgage revenue, net 0 0 0 0  
Gain on loans held for sale, net 0 0 0 0  
Other revenue, net 1,529 1,555 4,326 5,180  
Revenues 1,529 1,555 4,326 5,238  
MSR valuation adjustments, net 0 0 0 0  
Operating expenses 21,088 34,579 67,131 97,681  
Other (expense) income:          
Interest income 105 212 312 1,708  
Interest expense (4,933) (2,231) (15,030) (7,211)  
Loss on extinguishment of debt     (15,458)    
Pledged MSR liability expense (41) 30 27 87  
Other 1,267 937 2,045 (3,882)  
Total other expense, net (3,602) (1,052) (28,104) (9,298)  
Income (loss) before income taxes (23,162) (34,076) (90,909) (101,741)  
Total Assets          
Balance 384,724 470,033 384,724 470,033 $ 424,291
Intersegment Eliminations          
Results of Operations          
Servicing and subservicing fees 0 0 0 0  
Reverse mortgage revenue, net 0 0 0 0  
Gain on loans held for sale, net (1,457) 7,833 (25,541) 7,833  
Other revenue, net 0 0 0 0  
Revenues (1,457) 7,833 (25,541) 7,833  
MSR valuation adjustments, net 1,457 7,833 (25,541) 7,833  
Operating expenses 0 0 0 0  
Other (expense) income:          
Interest income 0 0 0 0  
Interest expense 0 0 0 0  
Loss on extinguishment of debt     0    
Pledged MSR liability expense 0 0 0 0  
Other 0 0 0 0  
Total other expense, net 0 0 0 0  
Income (loss) before income taxes $ 0 $ 0 $ 0 $ 0