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Income Taxes - Narrative (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Tax Credit Carryforward [Line Items]      
Income tax expense (benefit) $ (22,449) $ (65,506) $ 15,634
Proceeds from Income Tax Refunds 24,600 51,400  
Income taxes receivable 56,776 57,503  
Deferred tax assets, gross 175,400    
Valuation allowance 172,109 183,649  
Net operating loss carryforwards and credits - state and local 70,680 67,293  
Total interest and penalties 100 1,600 $ 2,700
Accruals for interest and penalties 3,400    
Liability for selected tax items 11,500 20,600  
Reasonably possible decrease of unrecognized tax benefits 10,100    
U.S.      
Tax Credit Carryforward [Line Items]      
Income tax expense (benefit) 62,600    
Deferred tax assets, gross 171,100    
Valuation allowance 171,100 182,700  
U.S. NOL carryforwards 256,900    
Net operating loss carryforwards and credits - state and local 70,700    
USVI      
Tax Credit Carryforward [Line Items]      
Income tax expense (benefit) 1,400    
Income taxes receivable 12,900    
Valuation allowance   $ 400  
Expected carry back of net operating loss 334,500    
US and USVI      
Tax Credit Carryforward [Line Items]      
Income tax expense (benefit) 64,000    
India and Philippines Subsidiary      
Tax Credit Carryforward [Line Items]      
Deferred tax liability 600    
CARES Act Claims      
Tax Credit Carryforward [Line Items]      
Income tax expense (benefit) (12,600)    
SEC Schedule, 12-09, Valuation Allowance, Operating Loss Carryforward | U.S.      
Tax Credit Carryforward [Line Items]      
Valuation allowance on deferred tax assets 53,900    
Capital Loss Carryforward | U.S.      
Tax Credit Carryforward [Line Items]      
Capital loss carryforwards $ 7,500