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Mortgage Servicing (Tables)
12 Months Ended
Dec. 31, 2021
Transfers and Servicing [Abstract]  
Summary of Activity Related to Fair Value Servicing Assets
Mortgage Servicing Rights – Fair Value Measurement Method
Years Ended December 31,
202120202019
Agency
Non-AgencyTotalAgencyNon-AgencyTotalAgencyNon-AgencyTotal
Beginning balance
$578,957 $715,860 $1,294,817 $714,006 $772,389 $1,486,395 $865,587 $591,562 $1,457,149 
Sales
— — — — (143)(143)(3,578)(766)(4,344)
Additions:
Recognized on the sale of residential mortgage loans
222,715 — 222,715 68,734 — 68,734 8,795 — 8,795 
Purchase of MSRs
844,122 — 844,122 285,134 — 285,134 153,505 — 153,505 
Servicing transfers and adjustments (1)
117 (10,899)(10,782)(266,248)403 (265,845)— (7,309)(7,309)
Changes in fair value:
Changes in valuation inputs or assumptions (2)
62,437 87,077 149,514 (145,308)37,257 (108,051)(192,323)268,208 75,885 
Realization of cash flows (2)
(136,511)(113,728)(250,239)(77,361)(94,046)(171,407)(117,980)(79,306)(197,286)
Ending balance
$1,571,837 $678,310 $2,250,147 $578,957 $715,860 $1,294,817 $714,006 $772,389 $1,486,395 
(1)Servicing transfers and adjustments include a $263.7 million derecognition of MSRs/Rights to MSRs effective with the February 20, 2020 notice of termination of the PMC subservicing agreement by NRZ. See Note 8 — MSR Transfers Not Qualifying for Sale Accounting for further information.
(2)Effective January 1, 2021, changes in fair value due to actual versus model variances are presented as Changes in valuation inputs or assumptions. Activity for 2020 and 2019 in the table above has been recast to conform to current year disclosure, resulting in a $1.8 million and $18.1 million gain, respectively, reclassified from Realization of expected cash flows to Changes in valuation inputs or assumptions.
Schedule of Composition of Primary Servicing and Subservicing Portfolios by Type of Property Serviced as Measured by UPB
December 31, 2021December 31, 2020
Fair ValueUPBFair ValueUPB
Owned MSRs$1,422,546 $127,919,800 $727,865 $90,174,495 
NRZ transferred MSRs (1) (2)558,940 53,652,843 566,952 64,061,198 
MAV transferred MSRs (1)268,661 24,018,904 — — 
 Total MSR UPB$2,250,147 $205,591,547 $1,294,817 $154,235,693 
(1)MSRs subject to sale agreements with NRZ and MAV that do not meet sale accounting criteria. During 2021, we transferred MSRs with a UPB of $24.9 billion to MAV. See Note 8 — MSR Transfers Not Qualifying for Sale Accounting.
(2)At December 31, 2021, the title of the MSR transferred to NRZ is retained by Ocwen for $12.1 billion of UPB and transferred to NRZ for $41.5 billion of UPB.
Summary of Geographic Distributions of UPB and Count of Residential Loans and Real Estate Serviced
The geographic concentration of the UPB of residential loans and real estate we serviced at December 31, 2021 was as follows:
 AmountCount
California$43,935,174 154,632 
Texas17,016,955 104,502 
Florida13,754,741 91,391 
New York12,701,419 53,132 
New Jersey10,382,601 44,175 
Other107,800,657 654,355 
 $205,591,547 1,102,187 
Schedule of Components of Servicing and Subservicing Fees

Years Ended December 31,
Servicing Revenue
202120202019
Loan servicing and subservicing fees
Servicing$339,233 $216,263 $227,490 
Subservicing21,120 28,886 15,459 
MAV (2)15,708 — — 
NRZ (2)304,248 383,685 577,015 
Total loan servicing and subservicing fees680,309 628,834 819,964 
Ancillary income
Late charges40,869 47,687 57,194 
Recording fees16,013 14,281 13,029 
Loan collection fees11,724 12,919 15,539 
Boarding and deboarding fees10,522 11,122 3,254 
Custodial accounts (float earnings)4,739 9,939 47,562 
GSE forbearance fees1,537 1,204 — 
Reverse subservicing ancillary income1,411 — — 
Home Affordable Modification Program (HAMP) fees (1)638 565 5,538 
Other14,179 10,769 13,427 
Total ancillary income101,632 108,486 155,543 
 $781,941 $737,320 $975,507 
(1)The HAMP expired on December 31, 2016. Borrowers who had requested assistance or to whom an offer of assistance had been extended as of that date had until September 30, 2017 to finalize their modification. We continue to earn HAMP success fees for HAMP modifications that remain less than 90 days delinquent at the first-, second- and third-year anniversary of the start of the trial modification.
(2)Includes servicing and subservicing fees related to transferred MSRs. See Note 8 — MSR Transfers Not Qualifying for Sale Accounting.