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Business Segment Reporting - Schedule of Segment Reporting Information (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Results of Operations      
Servicing and subservicing fees $ 947,300 $ 862,600 $ 781,900
Gain on reverse loans held for investment and HMBS-related borrowings, net 46,700 36,100 79,700
Gain on loans held for sale, net 40,600 22,000 145,800
Other revenue, net 32,000 33,200 42,700
Revenue 1,066,700 953,900 1,050,100
MSR valuation adjustments, net (232,200) (10,400) (98,500)
Operating expenses 412,100 532,400 609,300
Other income (expense):      
Interest income 78,000 45,600 26,400
Interest expense ($43.8, $42.1 and $31.7 due to related parties) (273,600) (186,000) (144,000)
Pledged MSR liability expense (296,300) (255,000) (221,300)
Gain (loss) on extinguishment of debt 1,300 900 (15,500)
Earnings of equity method investee 7,300 18,500 3,600
Other, net 2,800 (10,200) 4,100
Other income (expense), net (480,500) (386,200) (346,700)
Income (loss) before income taxes $ (58,100) $ 24,900 $ (4,400)
Derivative, Gain, Statement of Income or Comprehensive Income [Extensible Enumeration] Gain on loans held for sale, net Gain on loans held for sale, net Gain on loans held for sale, net
Total Assets      
Balance $ 12,513,700 $ 12,399,200 $ 12,147,100
Compensation and benefits 229,200 289,400 297,900
Servicing and origination 57,300 64,900 113,600
Technology and communications 52,500 57,900 56,000
Professional Fees 22,300 49,300 81,900
Occupancy, equipment and mailing 31,800 41,800 36,500
Corporate Overhead Allocations 0 0 0
Other expenses 19,000 29,100 23,300
Servicing      
Total Assets      
Servicing Expense Recovery   19,800  
Corporate      
Total Assets      
Servicing Expense Recovery   7,800  
Servicing and Corporate      
Total Assets      
Servicing Expense Recovery   27,600  
Operating Segments | Servicing      
Results of Operations      
Servicing and subservicing fees 945,200 860,500 773,500
Gain on reverse loans held for investment and HMBS-related borrowings, net 23,500 (25,100) (2,300)
Gain on loans held for sale, net 10,300 (15,100) 46,600
Other revenue, net 15,500 8,300 7,800
Revenue 994,600 828,500 825,500
MSR valuation adjustments, net (243,900) (36,000) (143,400)
Operating expenses 301,700 315,600 343,700
Other income (expense):      
Interest income 21,700 12,900 8,200
Interest expense ($43.8, $42.1 and $31.7 due to related parties) (173,300) (114,800) (80,800)
Pledged MSR liability expense (296,400) (255,000) (221,300)
Gain (loss) on extinguishment of debt 0 0
Earnings of equity method investee 7,300 18,500 3,600
Other, net 1,700 (10,800) 4,100
Other income (expense), net (439,000) (349,200) (286,200)
Income (loss) before income taxes 9,900 127,700 52,200
Total Assets      
Balance 11,687,600 11,537,700 11,001,500
Compensation and benefits 107,200 126,200 108,200
Servicing and origination 53,500 53,100 98,800
Technology and communications 24,600 24,700 23,800
Professional Fees 35,100 26,600 31,900
Occupancy, equipment and mailing 28,100 31,200 26,600
Corporate Overhead Allocations 45,500 46,200 47,700
Other expenses 7,800 7,600 6,700
Operating Segments | Lending      
Results of Operations      
Servicing and subservicing fees 2,100 2,100 8,500
Gain on reverse loans held for investment and HMBS-related borrowings, net 23,200 61,200 82,000
Gain on loans held for sale, net 30,300 52,900 124,500
Other revenue, net 16,400 24,900 34,900
Revenue 72,100 141,100 249,900
MSR valuation adjustments, net 11,700 9,900 19,600
Operating expenses 80,800 148,500 172,800
Other income (expense):      
Interest income 51,800 31,200 17,700
Interest expense ($43.8, $42.1 and $31.7 due to related parties) (56,600) (29,000) (22,300)
Pledged MSR liability expense 0 0 0
Gain (loss) on extinguishment of debt 0 0
Earnings of equity method investee 0 0
Other, net (200) (1,800) (2,300)
Other income (expense), net (5,000) 400 (6,900)
Income (loss) before income taxes (2,000) 2,900 89,800
Total Assets      
Balance 551,900 570,500 823,500
Compensation and benefits 43,000 85,100 101,600
Servicing and origination 2,700 11,100 15,000
Technology and communications 7,000 9,200 9,800
Professional Fees 1,900 4,800 10,200
Occupancy, equipment and mailing 2,200 4,500 6,900
Corporate Overhead Allocations 18,700 21,600 20,000
Other expenses 5,300 12,200 9,400
Operating Segments | Corporate      
Results of Operations      
Servicing and subservicing fees 0 0 0
Gain on reverse loans held for investment and HMBS-related borrowings, net 0 0 0
Gain on loans held for sale, net 0 0 0
Other revenue, net 0 0 0
Revenue 0 0 0
MSR valuation adjustments, net 0 0 0
Operating expenses 29,600 68,300 92,800
Other income (expense):      
Interest income 4,500 1,500 400
Interest expense ($43.8, $42.1 and $31.7 due to related parties) (43,700) (42,200) (40,900)
Pledged MSR liability expense 100 0 0
Gain (loss) on extinguishment of debt 1,300 900 (15,500)
Earnings of equity method investee 0 0
Other, net 1,300 2,400 2,300
Other income (expense), net (36,400) (37,400) (53,600)
Income (loss) before income taxes (66,100) (105,700) (146,300)
Total Assets      
Balance 274,300 291,100 322,100
Compensation and benefits 79,000 78,100 88,100
Servicing and origination 1,100 700 (100)
Technology and communications 20,900 23,900 22,500
Professional Fees (14,700) 17,900 39,800
Occupancy, equipment and mailing 1,600 6,000 3,000
Corporate Overhead Allocations (64,200) (67,800) (67,700)
Other expenses 5,900 9,500 7,300
Intersegment Eliminations      
Results of Operations      
Servicing and subservicing fees 0 0 0
Gain on reverse loans held for investment and HMBS-related borrowings, net 0 0 0
Gain on loans held for sale, net 0 (15,700) (25,300)
Other revenue, net 0 0 0
Revenue 0 (15,700) (25,300)
MSR valuation adjustments, net 0 15,700 (25,300)
Operating expenses 0 0 0
Other income (expense):      
Interest income 0 0 0
Interest expense ($43.8, $42.1 and $31.7 due to related parties) 0 0 0
Pledged MSR liability expense 0 0 0
Gain (loss) on extinguishment of debt 0 0
Earnings of equity method investee 0 0
Other, net 0 0 0
Other income (expense), net 0 0 0
Income (loss) before income taxes 0 0 0
Gains on derivatives   (15,700)  
Total Assets      
Compensation and benefits 0 0 0
Servicing and origination 0 0 0
Technology and communications 0 0 0
Professional Fees 0 0 0
Occupancy, equipment and mailing 0 0 0
Corporate Overhead Allocations 0 0 0
Other expenses $ 0 $ 0 $ 0