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Segment Disclosure (Tables) | 12 Months Ended
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Dec. 31, 2021
Segment Reporting [Abstract] |
Schedule of Financial Information by Segment | Selected consolidated financial information by segment for the periods shown was as follows (with intercompany transactions eliminated in Corporate and eliminations):
| For the year ended December 31,
| 2021 |  | 2020 |  | 2019
Revenue |  |  |  |  |
Services | $ | 555,387 |  |  | $ | 476,164 |  |  | $ | 595,130 |
International | 117,245 |  |  | 107,556 |  |  | 144,271 |
Products and Systems | 13,831 |  |  | 16,449 |  |  | 18,583 |
Corporate and eliminations | (9,332) |  |  | (7,598) |  |  | (9,398) |
| $ | 677,131 |  |  | $ | 592,571 |  |  | $ | 748,586 |
| For the year ended December 31,
| 2021 |  | 2020 |  | 2019
Gross profit |  |  |  |  |
Services | $ | 155,384 |  |  | $ | 141,084 |  |  | $ | 165,513 |
International | 34,282 |  |  | 31,046 |  |  | 43,145 |
Products and Systems | 7,001 |  |  | 6,826 |  |  | 8,639 |
Corporate and eliminations | 480 |  |  | (425) |  |  | — |
| $ | 197,147 |  |  | $ | 178,531 |  |  | $ | 217,297 |
Income (loss) from operations by operating segment includes intercompany transactions, which are eliminated in Corporate and eliminations.
| For the year ended December 31,
| 2021 |  | 2020 |  | 2019
Income (loss) from operations |  |  |  |  |
Services | $ | 48,458 |  |  | $ | (44,222) |  |  | $ | 49,593 |
International | 1,839 |  |  | (21,855) |  |  | 5,856 |
Products and Systems | (117) |  |  | (936) |  |  | (529) |
Corporate and eliminations | (32,010) |  |  | (34,204) |  |  | (30,783) |
| $ | 18,170 |  |  | $ | (101,217) |  |  | $ | 24,137 |
| For the year ended December 31,
| 2021 |  | 2020 |  | 2019
Depreciation and amortization |  |  |  |  |
Services | $ | 25,259 |  |  | $ | 26,093 |  |  | $ | 28,854 |
International | 8,791 |  |  | 8,659 |  |  | 8,285 |
Products and Systems | 928 |  |  | 998 |  |  | 1,213 |
Corporate and eliminations | (57) |  |  | (45) |  |  | 181 |
| $ | 34,921 |  |  | $ | 35,705 |  |  | $ | 38,533 |
| December 31,
| 2021 |  | 2020
Intangible assets, net |  |  |
Services | $ | 51,862 |  |  | $ | 58,917 |
International | 6,344 |  |  | 8,664 |
Products and Systems | 1,042 |  |  | 1,012 |
Corporate and eliminations | 133 |  |  | 49 |
| $ | 59,381 |  |  | $ | 68,642 |
| December 31,
| 2021 |  | 2020
Total assets |  |  |
Services | $ | 424,058 |  |  | $ | 427,636 |
International | 111,619 |  |  | 129,228 |
Products and Systems | 10,532 |  |  | 10,996 |
Corporate and eliminations | 15,986 |  |  | 15,453 |
| $ | 562,195 |  |  | $ | 583,313 |
Schedule of Long-lived Assets by Geographic Area |
| December 31,
| 2021 |  | 2020
Long-lived assets |  |  |
United States | $ | 183,052 |  |  | $ | 187,251 |
Other Americas | 120,012 |  |  | 123,924 |
Europe | 48,334 |  |  | 56,156 |
| $ | 351,398 |  |  | $ | 367,331 |

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- Definition Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 220 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1) -URI http://asc.fasb.org/extlink&oid=123367319&loc=SL114868664-224227 + Details
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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8906-108599 + Details
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