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RECLASSIFICATIONS | 12 Months Ended
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Mar. 31, 2019
Accounting Changes and Error Corrections [Abstract] |
RECLASSIFICATIONS | RECLASSIFICATIONS The Company reclassified certain expenses on its Consolidated Statement of Operations effective for the fourth quarter of fiscal 2019. These expenses are related to servicing our customers, and include customer deployment, technical support, professional services and other costs, which have been reclassified from Sales & Marketing expense to Cost of Revenues, Research & Development expenses or General & Administrative expenses. The Company believes these classifications provide additional clarity and insights into the Company’s go-to-market, demand generation and sales execution activities, and how the total Sales & Marketing spend drives revenue generation, in light of the recent strategic and organizational changes impacting the Company’s channel, marketing and support activities. The reclassifications did not have any impact to the consolidated operating income (loss), net income (loss) or cash flows. The revised Consolidated Statements of Operations three month periods ended June 30, 2016, 2017 and 2018, September 30, 2016, 2017 and 2018, December 31, 2016, 2017, and 2018, and March 31, 2017, 2018, and 2019 and for the twelve month periods ended March 31, 2017, 2018, and 2019 are as follows (in thousands):
|  |  |  |  |  |  |  |  | Twelve Months
| Three Months Ended (unaudited) |  | Ended
| June 30, |  | September 30, |  | December 31, |  | March 31, |  | March 31,
| 2016 |  | 2016 |  | 2016 |  | 2017 |  | 2017
Pre-Reclassification |  |  |  |  |  |  |  |  |
Total revenues | $ | 60,041 |  |  | $ | 63,183 |  |  | $ | 63,676 |  |  | $ | 66,489 |  |  | $ | 253,388 |
Cost of service revenue | 10,235 |  |  | 10,837 |  |  | 10,526 |  |  | 10,803 |  |  | 42,400 |
Cost of product revenue | 5,505 |  |  | 5,782 |  |  | 4,240 |  |  | 4,187 |  |  | 19,714 |
Research and development | 6,710 |  |  | 6,505 |  |  | 7,094 |  |  | 7,142 |  |  | 27,452 |
Sales and marketing | 31,691 |  |  | 33,691 |  |  | 35,667 |  |  | 38,228 |  |  | 139,277 |
General and administrative | 6,801 |  |  | 6,747 |  |  | 7,852 |  |  | 9,814 |  |  | 31,214 |
Loss from operations | $ | (901 | ) |  | $ | (379 | ) |  | $ | (1,703 | ) |  | $ | (3,685 | ) |  | $ | (6,669 | )
Reclassifications |  |  |  |  |  |  |  |  |
Total revenues | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Cost of service revenue | 7,466 |  |  | 6,675 |  |  | 6,759 |  |  | 7,276 |  |  | 28,176 |
Cost of product revenue | — |  |  | — |  |  | — |  |  | — |  |  | — |
Research and development | 471 |  |  | 330 |  |  | 368 |  |  | 378 |  |  | 1,547 |
Sales and marketing | (10,247 | ) |  | (9,363 | ) |  | (9,897 | ) |  | (10,877 | ) |  | (40,384 | )
General and administrative | 2,310 |  |  | 2,358 |  |  | 2,770 |  |  | 3,223 |  |  | 10,661 |
Loss from operations | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Post-Reclassification |  |  |  |  |  |  |  |  |
Total revenues | $ | 60,041 |  |  | $ | 63,183 |  |  | $ | 63,676 |  |  | $ | 66,489 |  |  | $ | 253,388 |
Cost of service revenue | 17,701 |  |  | 17,512 |  |  | 17,285 |  |  | 18,079 |  |  | 70,576 |
Cost of product revenue | 5,505 |  |  | 5,782 |  |  | 4,240 |  |  | 4,187 |  |  | 19,714 |
Research and development | 7,181 |  |  | 6,835 |  |  | 7,462 |  |  | 7,520 |  |  | 28,999 |
Sales and marketing | 21,444 |  |  | 24,328 |  |  | 25,770 |  |  | 27,351 |  |  | 98,893 |
General and administrative | 9,111 |  |  | 9,105 |  |  | 10,622 |  |  | 13,037 |  |  | 41,875 |
Loss from operations | $ | (901 | ) |  | $ | (379 | ) |  | $ | (1,703 | ) |  | $ | (3,685 | ) |  | $ | (6,669 | )
|  |  |  |  |  |  |  |  | Twelve Months
| Three Months Ended (unaudited) |  | Ended
| June 30, |  | September 30, |  | December 31, |  | March 31, |  | March 31,
| 2017 |  | 2017 |  | 2017 |  | 2018 |  | 2018
Pre-Reclassification |  |  |  |  |  |  |  |  |
Total revenues | $ | 69,098 |  |  | $ | 72,483 |  |  | $ | 75,575 |  |  | $ | 79,344 |  |  | $ | 296,500 |
Cost of service revenue | 11,662 |  |  | 12,757 |  |  | 12,318 |  |  | 13,952 |  |  | 50,689 |
Cost of product revenue | 4,884 |  |  | 5,098 |  |  | 4,675 |  |  | 5,826 |  |  | 20,482 |
Research and development | 7,943 |  |  | 8,311 |  |  | 8,527 |  |  | 10,016 |  |  | 34,797 |
Sales and marketing | 41,110 |  |  | 41,163 |  |  | 48,830 |  |  | 52,940 |  |  | 184,044 |
General and administrative | 8,956 |  |  | 9,616 |  |  | 10,003 |  |  | 10,340 |  |  | 38,915 |
Impairment of goodwill, intangible assets, and equipment | — |  |  | — |  |  | 9,469 |  |  | — |  |  | 9,469 |
Loss from operations | $ | (5,457 | ) |  | $ | (4,462 | ) |  | $ | (18,247 | ) |  | $ | (13,730 | ) |  | $ | (41,896 | )
Reclassifications |  |  |  |  |  |  |  |  |
Total revenues | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Cost of service revenue | 8,497 |  |  | 8,591 |  |  | 8,586 |  |  | 9,881 |  |  | 35,555 |
Cost of product revenue | — |  |  | — |  |  | — |  |  | — |  |  | — |
Research and development | 418 |  |  | 403 |  |  | 376 |  |  | 411 |  |  | 1,608 |
Sales and marketing | (12,650 | ) |  | (12,483 | ) |  | (12,448 | ) |  | (12,518 | ) |  | (50,099 | )
General and administrative | 3,735 |  |  | 3,489 |  |  | 3,486 |  |  | 2,226 |  |  | 12,936 |
Loss from operations | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Post-Reclassification |  |  |  |  |  |  |  |  |
Total revenues | $ | 69,098 |  |  | $ | 72,483 |  |  | $ | 75,575 |  |  | $ | 79,344 |  |  | $ | 296,500 |
Cost of service revenue | 20,159 |  |  | 21,348 |  |  | 20,904 |  |  | 23,833 |  |  | 86,244 |
Cost of product revenue | 4,884 |  |  | 5,098 |  |  | 4,675 |  |  | 5,826 |  |  | 20,482 |
Research and development | 8,361 |  |  | 8,714 |  |  | 8,903 |  |  | 10,427 |  |  | 36,405 |
Sales and marketing | 28,460 |  |  | 28,680 |  |  | 36,382 |  |  | 40,422 |  |  | 133,945 |
General and administrative | 12,691 |  |  | 13,105 |  |  | 13,489 |  |  | 12,566 |  |  | 51,851 |
Impairment of goodwill, intangible assets, and equipment | — |  |  | — |  |  | 9,469 |  |  | — |  |  | 9,469 |
Loss from operations | $ | (5,457 | ) |  | $ | (4,462 | ) |  | $ | (18,247 | ) |  | $ | (13,730 | ) |  | $ | (41,896 | )
| Three Months Ended (unaudited) |  | Twelve Months
| As Previously Reported |  |  |  | Ended
| June 30, |  | September 30, |  | December 31, |  | March 31, |  | March 31,
| 2018 |  | 2018 |  | 2018 |  | 2019 |  | 2019
Pre-Reclassification |  |  |  |  |  |  |  |  |
Total revenues | $ | 83,225 |  |  | $ | 85,682 |  |  | $ | 89,912 |  |  | $ | 93,767 |  |  | $ | 352,586 |
Cost of service revenue | 15,079 |  |  | 15,866 |  |  | 17,043 |  |  | 17,672 |  |  | 65,660 |
Cost of product revenue | 6,281 |  |  | 5,397 |  |  | 5,318 |  |  | 5,784 |  |  | 22,780 |
Research and development | 13,110 |  |  | 13,933 |  |  | 16,876 |  |  | 17,815 |  |  | 61,734 |
Sales and marketing | 53,305 |  |  | 55,930 |  |  | 60,717 |  |  | 64,610 |  |  | 234,562 |
General and administrative | 11,433 |  |  | 16,543 |  |  | 14,196 |  |  | 16,666 |  |  | 58,838 |
Loss from operations | $ | (15,983 | ) |  | $ | (21,987 | ) |  | $ | (24,238 | ) |  | $ | (28,780 | ) |  | $ | (90,988 | )
Reclassifications |  |  |  |  |  |  |  |  |
Total revenues | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Cost of service revenue | 9,470 |  |  | 10,336 |  |  | 10,589 |  |  | 11,137 |  |  | 41,532 |
Cost of product revenue | — |  |  | — |  |  | — |  |  | — |  |  | — |
Research and development | (60 | ) |  | 131 |  |  | 10 |  |  | 249 |  |  | 330 |
Sales and marketing | (12,810 | ) |  | (14,250 | ) |  | (14,441 | ) |  | (15,085 | ) |  | (56,586 | )
General and administrative | 3,400 |  |  | 3,783 |  |  | 3,842 |  |  | 3,699 |  |  | 14,724 |
Loss from operations | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |
Post-Reclassification |  |  |  |  |  |  |  |  |
Total revenues | $ | 83,225 |  |  | $ | 85,682 |  |  | $ | 89,912 |  |  | $ | 93,767 |  |  | $ | 352,586 |
Cost of service revenue | 24,549 |  |  | 26,202 |  |  | 27,632 |  |  | 28,809 |  |  | 107,192 |
Cost of product revenue | 6,281 |  |  | 5,397 |  |  | 5,318 |  |  | 5,784 |  |  | 22,780 |
Research and development | 13,050 |  |  | 14,064 |  |  | 16,886 |  |  | 18,064 |  |  | 62,063 |
Sales and marketing | 40,495 |  |  | 41,680 |  |  | 46,276 |  |  | 49,525 |  |  | 177,976 |
General and administrative | 14,833 |  |  | 20,326 |  |  | 18,038 |  |  | 20,365 |  |  | 73,563 |
Loss from operations | $ | (15,983 | ) |  | $ | (21,987 | ) |  | $ | (24,238 | ) |  | $ | (28,780 | ) |  | $ | (90,988 | )

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- Definition The entire disclosure for reporting accounting changes, excludes error corrections information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 250 -URI http://asc.fasb.org/topic&trid=2122394 + Details
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