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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Mar. 31, 2018
Total revenue $ 446,237 $ 352,586 $ 296,500
Operating expenses:      
Research and development 77,790 62,063 36,405
Sales and marketing 240,013 177,976 133,945
General and administrative 87,025 72,208 51,851
Impairment of goodwill, intangible assets and equipment 0 0 9,469
Total operating expenses 606,056 442,219 338,396
Loss from operations (159,819) (89,633) (41,896)
Other income (expense), net (11,717) 1,463 3,693
Loss before provision for income taxes (171,536) (88,170) (38,203)
Provision for income taxes 832 569 66,294
Net loss $ (172,368) $ (88,739) $ (104,497)
Net loss per share:      
Basic and diluted (in dollars per share) $ (1.72) $ (0.94) $ (1.14)
Weighted average number of shares:      
Basic and diluted (in shares) 99,999 94,533 92,017
Service revenue      
Total revenue $ 414,078 $ 325,305 $ 275,767
Operating expenses:      
Cost of revenue 145,013 86,122 69,266
Other revenue      
Total revenue 32,159 27,281 20,733
Operating expenses:      
Cost of revenue $ 56,215 $ 43,850 $ 37,460