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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
     Total revenue $ 129,133 $ 109,517 $ 250,940 $ 206,192
Operating expenses:        
Research and development 21,567 19,434 43,061 37,765
Sales and marketing 61,399 57,895 121,549 111,494
General and administrative 22,769 20,435 48,559 40,042
     Total operating expenses 162,231 147,461 321,798 276,689
Loss from operations (33,098) (37,944) (70,858) (70,497)
Other expense, net (5,178) (2,732) (9,103) (4,296)
Loss before provision for income taxes (38,276) (40,676) (79,961) (74,793)
Provision for income taxes 137 256 365 404
Net loss $ (38,413) $ (40,932) $ (80,326) $ (75,197)
Net loss per share:        
Basic and diluted (in dollars per share) $ (0.37) $ (0.42) $ (0.77) $ (0.77)
Weighted-average common shares outstanding:        
Basic and diluted (in shares) 104,620 98,353 104,116 97,356
Service        
     Total revenue $ 120,942 $ 101,345 $ 235,125 $ 191,184
Operating expenses:        
Cost of goods and services sold 44,803 35,813 85,799 61,113
Other        
     Total revenue 8,191 8,172 15,815 15,008
Operating expenses:        
Cost of goods and services sold $ 11,693 $ 13,884 $ 22,830 $ 26,275