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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Total revenue $ 184,999 $ 187,389 $ 368,286 $ 375,009
Operating expenses:        
Research and development 34,207 36,019 69,499 70,974
Sales and marketing 68,687 80,487 137,191 164,014
General and administrative 27,586 33,835 53,812 63,054
Total operating expenses 187,582 212,379 372,278 426,753
Loss from operations (2,583) (24,990) (3,992) (51,744)
Other (expense) income, net (5,258) 13,950 (17,732) 15,066
Loss before (benefit from) provision for income taxes (7,841) (11,040) (21,724) (36,678)
Provision (benefit) for income taxes (389) 599 1,055 1,004
Net loss $ (7,452) $ (11,639) $ (22,779) $ (37,682)
Net loss per share:        
Basic (in dollars per share) $ (0.06) $ (0.10) $ (0.19) $ (0.32)
Diluted (in dollars per share) $ (0.06) $ (0.10) $ (0.19) $ (0.32)
Weighted average number of shares:        
Basic (in shares) 120,757 116,013 118,778 117,857
Diluted (in shares) 120,757 116,013 118,778 117,857
Service revenue        
Total revenue $ 177,782 $ 178,556 $ 353,020 $ 357,717
Operating expenses:        
Cost of revenue 49,144 51,038 95,420 104,585
Other revenue        
Total revenue 7,217 8,833 15,266 17,292
Operating expenses:        
Cost of revenue $ 7,958 $ 11,000 $ 16,356 $ 24,126