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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2023
Dec. 31, 2022
Total revenue $ 181,006 $ 184,400 $ 549,292 $ 559,409
Operating expenses:        
Research and development 32,787 35,062 102,286 106,036
Sales and marketing 66,997 79,021 204,189 243,035
General and administrative 23,419 27,158 77,231 87,788
Impairment of long-lived assets 11,034 3,729 11,034 6,153
Total operating expenses 190,397 202,481 562,676 629,234
Loss from operations (9,391) (18,081) (13,384) (69,825)
Other (expense) income, net (11,310) (7,912) (29,041) 7,154
Loss before provision for income taxes (20,701) (25,993) (42,425) (62,671)
Provision for income taxes 521 37 1,576 1,041
Net loss $ (21,222) $ (26,030) $ (44,001) $ (63,712)
Net loss per share:        
Basic (in dollars per share) $ (0.17) $ (0.23) $ (0.37) $ (0.55)
Diluted (in dollars per share) $ (0.17) $ (0.23) $ (0.37) $ (0.55)
Weighted average number of shares:        
Basic (in shares) 122,556 113,201 120,042 116,298
Diluted (in shares) 122,556 113,201 120,042 116,298
Service revenue        
Total revenue $ 175,069 $ 175,765 $ 528,089 $ 533,482
Operating expenses:        
Cost of revenue 48,983 47,335 144,403 151,920
Other revenue        
Total revenue 5,937 8,635 21,203 25,927
Operating expenses:        
Cost of revenue $ 7,177 $ 10,176 $ 23,533 $ 34,302