EX-99.1 15 cznc-20201231xex99d1.htm EX-99.1

Exhibit 99.1

| C&N ANNUAL REPORT CREATING OUR FUTURE

| TABLE OF CONTENTS You&Us – Editor Introduction 4 Lead&Guide – C&N Leadership 6 President&CEO – Shareholder Letter 8 Dollars&Sense – C&N Financial Profile 11 Q uarterly Share Data O perations Comparisons E nd of Period Balances C onsolidated Financial Data C &N Wealth Management Awards&Recognition 17 Community&Commitment 22 2

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| At C&N, we’ve long known the value of togetherness. It’s at the heart of what we do, from how we build relationships with every client to how we become an integral part of the communities we call home. In 2020, while our physical togetherness was limited, the hardships of the year only served to reinforce our belief that the best way for everyone to succeed is together. Business owners & lenders. Investors & planners. You&Us, always. Despite all of the challenges 2020 brought, we were able to accomplish some amazing things. To keep clients abreast of seemingly ever- changing information, we created timely communications. And to continue to build personal, one-on-one relationships even when social distancing was necessary, we connected with all of you in unprecedented ways, including: o 17,778 calls answered in our Client Care Center o 606 online chat sessions o 433,921 email communications to customers To implement the newly created Paycheck Protection Program (PPP) loans, we worked with local businesses to protect their companies and employees. In all, we were able to fund over $168 Million in PPP Loans to over 1,500 local businesses, saving the paychecks of over 16,000 local workers. In addition, we celebrated other accomplishments in the face of adversity, such as: o W ysox remodel completed in June 2020 o New Towanda office completed in July 2020 o C losed on Covenant merger on July 1, 2020, transitioning thousands of new customers to C&N o C ontactless Debit cards kicked off in September 2020 o C lickSWITCH launch in October 2020 That’s what you call making the best of a challenging year. That’s what’s possible when we all come together, and together we can create our future. That’s C&N. 4

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| LEAD GUIDE We are grateful to our Board members for lending their expertise to further the mission of C&N and for providing us with valuable insight into the communities we serve. EXECUTIVE TEAM Mark A. Hughes, EVP and Director Financial Division Deborah E. Scott, EVP and Director Trust Division Janice Ward, EVP and Chief Wealth Management Officer Stan R. Dunsmore, EVP and Chief Credit Officer Tracy E. Watkins, EVP and Director of Human Resources J. Bradley Scovill, President & CEO Shelley L. D’Haene, EVP and Senior Operations Officer Harold F. Hoose, III, EVP and Director of Lending John M. Reber, EVP and Director of Risk Management Thomas L. Rudy, Jr., EVP and Director of Branch Delivery BOARD OF DIRECTORS Robert G. Loughery, President, Nehemiah Development Company Stephen M. Dorwart, CPA, Fischer Dorwart, P.C. Terry L. Lehman, CPA - Retired Certified Public Accountant Leonard Simpson, Attorney at Law & Sullivan County District Attorney Timothy E. Schoener, VP & CIO, UPMC Pinnacle Frank G. Pellegrino, Owner & Developer, Carlton Associates, LLC Susan E. Hartley, Attorney at Law Bobbi J. Kilmer, President & CEO, Claverack Rural Electric Cooperative Aaron K. Singer, President & CEO, Metalkraft Industries, Inc. Clark S. Frame, Retired Chairman of the Board, Monument Bank Leo F. Lambert, Chairman, President/GM Fitzpatrick & Lambert, Inc. J. Bradley Scovill, President & CEO, C&N CORPOR ATE OFFICERS Mark A. Hughes, Treasurer Kimberly N. Battin, Corporate Secretary J. Bradley Scovill, President & CEO 6

| Bradford & Sullivan Counties Evan R. Barnes Casandra K. Blaney James A. Bowen Krystle R. Bristol Laura C. Cimino Warren J. Croft John M. Estep Zachary R. Gates Taunya Knolles Rosenbloom J. Wesley Kocsis Dr. Stephen D. Laudermilch Kimberly J. Mastrantonio Ryan D. Morales Jeffrey B. Paul Damian M. Rossettie William B. Saxe Eric Schoonover Mark W. Smith Andrew R. Wilcox Cameron, McKean & Potter Counties John A. Abplanalp David Mark Errick Joseph R. Kightlinger Lori J. Reed Andrea F. Streich Edwin W. Tompkins, III Lycoming County Robert T. Beiter Thomas F. Charles John M. Confer Roger D. Jarrett Daniel K. Mathers Jeffrey M. Patterson John F. Perrotto Tyler L. Rhone Camela A. Rooney David A. Schall Melissa M. Young York County Thomas K. Baughman Matthew R. Doran Nicholas E. Hauck Ryan A. Myers Alex E. Snyder Bucks & Chester Counties Glenda R. Childs Carolina Cabrera DiGorgio Joseph A. Fluehr, IV Thomas Hebel Linda J. Kilroy Daniel Paul Marrazzo Karen J. Miller Louis Quattrocchi Gary B. Rubin Michael J. Rush Irving N. Stein David E. Thompson James Watts Tioga County Brian A. Bicksler Lawrence J. Connolly Matthew S. DeCamp Craig Eccher Mark R. Howe John C. Kenyon Danielle M. Lee Scott E. Lewis Anthony L. Mosso David C. Murdock Mary C. Owlett William W. Roosa Ray E. Wheeland John S. Johnston ADVISORY BOARD 7

| Dear Shareholder, The COVID-19 pandemic rocked the world in 2020 and was the catalyst for changes that will impact life for many years. The World Health Organization (WHO) declared the pandemic on March 11, 2020 and the health emergency took over daily life across the globe. In the U.S., federal and state authorities implemented stay at home orders and passed a variety of new laws and regulations designed to protect the health of Americans. The potential financial consequences of these restrictions were recognized and the Federal Reserve and U.S. government took unprecedented actions to support American households and businesses, as well as provide bankers with flexibility and tools to deliver assistance. While equity markets were hit hard late in the first quarter, certain sectors recovered quickly and the major averages ended the year at record levels. The Federal Reserve pumped liquidity into the system and reduced the fed funds rate target to 0% - .25%. Longer-term rates followed this lead, flattening the yield curve at historically low levels. Congress quickly passed the CARES Act making financial support and new lending programs available at a massive scale. These efforts stabilized the economy and assisted in substantially reducing the unemployment rate following the initial spike. As the pandemic’s impact continued to wreak havoc on everyday life for many people over the course of 2020, public uncertainty and frustration became serious issues. The health and related economic issues were accompanied by election year political discord and social and racial unrest. At year-end, optimism resulting from the start of widespread vaccine distribution was muted by the second wave of the virus. The C&N Team’s response to all these challenges has been quietly heroic. Our mission of creating value through lifelong relationships and the strength of our values-based culture passed all tests in 2020. We focused on the health and welfare of our Team, customers and communities with a sense of calm, confidence, and persistence. Embedded in this approach is an energy and urgency to create value as we perform our essential role of assisting customers with their financial health through this period of crisis. This energy is reflected in the origination of $515 million in loans during the year, including $166 million of PPP loans closed with 1,500 customers and $250 million of residential mortgages. In Towanda, we relocated to a new, state-of-the-art facility and completed a refresh of our branch in Wysox. We continued to invest in our digital products to enhance the customer experience in an increasingly mobile world. We held our Annual Shareholders, board and committee, internal management, and advisory board meetings, as well as all employee Celebration events, virtually. Our Giving Back, Giving Together focus on feeding the community by supporting local food PRESIDENT CEO The C&N Team’s response to all these challenges has been quietly heroic. Our mission of creating value through lifelong relationships and the strength of our values-based culture passed all tests in 2020. 8

| OUR CORE VALUES TEAMWORK Together we are stronger. RESPECT Value one another. RESPONSIBILITY & ACCOUNTABILITY Work like you own it. EXCELLENCE Do your best. Every day. Every time. INTEGRITY Do the right thing when no one is looking. CLIENT-FOCUS Consider your customer in everything you do. HAVE FUN Work hard! Play hard! WIN! banks has provided over 500,000 meals to our friends and neighbors since last April and we adopted a corporate Diversity & Inclusion statement that will serve to guide our D&I efforts moving forward. All of this was accomplished while coordinating with teammates in new, remote work locations. On July 1st, we closed the acquisition of Covenant Bank and completed the systems conversion later in the third quarter. When combined with the 2019 addition of Monument Bank, we now enjoy a $900 million franchise in C&N’s southeast region with results that exceeded our projections. Importantly, the integration of our teams and culture has gone very well and we are optimistic about the region’s contribution to franchise growth and future earnings. After adjusting for merger related expenses, gains on the sale of securities and losses on prepayment of borrowings for both 2020 and 2019, earnings for the year ending December 31, 2020, grew by 17% and earnings per share by 5% compared to 2019, reflecting the benefits of growth related to the Covenant and Monument acquisitions. Net interest income for the year increased 24% due to the larger balance sheet and despite a decline in the net interest margin to 3.69% from 3.86% a year earlier. The provision for loan losses increased $3.1 million as compared to 2019, including the impact in 2020 of a $2.2 million charge-off on one commercial loan. Total noninterest income grew by 26% compared to 2019 with gains on mortgage sales serving as the primary driver, although a variety of other sources contributed, as well. Noninterest expenses, excluding merger related costs and losses on prepayment of borrowings, increased 22%. This growth was substantially due to the inclusion of the former Monument for the full year in 2020 compared to nine months in 2019 and Covenant expenses for the second half of 2020. Increased data processing/IT costs, professional fees and various other expenses also contributed. As reflected in this report, C&N entered 2020 in a position of strength, sustained a strong risk profile through the pandemic and executed on our business model. This is especially evident in our capital ratios following the two recent acquisitions and the ongoing challenges relating to the pandemic. They remain at levels that demonstrate the capacity to absorb significant credit losses, if they arise, while continuing to meet regulatory guidelines to remain “well 9

| capitalized.” Further, these levels, combined with our historically strong currency relative to peers, enable us to pursue growth opportunities that will enhance franchise value moving forward. While the stock price was down significantly during the year, the adjustment was consistent with the overall banking sector. We were pleased to continue the regular quarterly dividends of $0.27 per share throughout the year, the same level as 2019. During 2020, Dennis F. Beardslee retired from the Board of Directors after serving for 21 years. Dennis provided C&N with leadership, advice and good counsel throughout his tenure. We thank him and wish him well. We also welcomed Stephen M. Dorwart and Robert G. Loughery to the Board as part of the Covenant acquisition. Stephen joined the Covenant board in 2007 as an original member and is a CPA with 30 years of experience. Rob is a real estate investor and developer and former Chair of the Bucks County Board of Commissioners. Both gentlemen are active in the community and bring deep regional knowledge and continuity to C&N. Deborah E. Scott retired from her position as Director of the Trust Department at the end of 2020, after 22 years as the leader of this important business line. Her unique ability to build client relationships earned her respect across our markets as assets under management and administration increased from $300 million to over $1.3 billion during her tenure. Prior to her departure, Debbie worked with our new Chief Wealth Management Officer, Janice E. Ward, to provide for a smooth transition. Jan is a Certified Financial Planner, holds a law degree, and joined C&N in June from Berkshire Bank in Lenox, Massachusetts where she served as SVP and Senior Fiduciary Officer for its Wealth Management Group. We wish Debbie good health and happiness as she begins her retirement and look forward to Jan’s leadership moving forward. As we turn our attention to 2021, the Team at C&N is aligned and motivated to build on the progress and lessons learned over the past year. This Team’s commitment to our customers and communities, through their steadfast caring and support for one another, has been inspiring and reflects the culture and strength of our relationships. These relationships will remain important as we continue to follow through on integration efforts and navigate the challenges of COVID together. Their demonstrated commitment to our mission, whether in the office or from their homes, will continue to create long- term value by positively impacting the lives of everyone connected with C&N. Thank you to our shareholders for your confidence in this team and support of your Company. J. Bradley Scovill President & CEO ...C&N entered 2020 in a position of strength, sustained a strong risk profile through the pandemic and executed on our business model. As we turn our attention to 2021, the Team at C&N is aligned and motivated to build on the progress and lessons learned over the past year. 10

| DOLL AR S SENSE Trades of the Corporation’s stock are executed through various brokers who maintain a market in the Corporation’s stock. The Corporation’s stock is listed on NASDAQ Capital Market Securities with the trading symbol CZNC. The following tables show the approximate high and low sales price of the common stock during 2020 and 2019. 2020 High Low Cash Dividends Declared 2020 QUARTERLY SHARE PRICE DATA $30.00 $22.50 $15.00 $7.50 $0.00 First Quarter Third Quarter Fourth Quarter Second Quarter High Low First quarter $29.06 $15.69 $0.27 Second quarter 22.89 16.20 0.27 Third quarter 20.76 14.92 0.27 Fourth quarter 20.84 16.05 0.27 2019 High Low Cash Dividends Declared First quarter $27.07 $23.60 $0.37 Second quarter 29.25 25.02 0.27 Third quarter 27.00 22.52 0.27 Fourth quarter 28.58 24.23 0.27 11

| FIVE-YEAR SUMMARY Operations Comparison INCOME STATEMENT (In Thousands) 2020 2019 2018 2017 2016 Interest and dividend income $77,160 $64,771 $50,328 $45,863 $44,098 Interest expense 9,595 10,283 4,625 3,915 3,693 Net interest income 67,565 54,488 45,703 41,948 40,405 Provision for loan losses 3,913 849 584 801 1,221 Net interest income after provision for loan losses 63,652 53,639 45,119 41,147 39,184 Noninterest income excluding securities gains 24,344 19,284 18,597 16,153 15,511 Net gains on securities 169 23 2,033 257 1,158 Loss on prepayment of borrowings 1,636 0 0 0 0 Merger-related expenses 7,708 4,099 328 0 0 Noninterest expense excluding loss on prepay- ment of debt and merger-related expenses 55,609 45,438 39,158 36,967 34,744 Income before income tax provision 23,212 23,409 26,263 20,590 21,109 Income tax provision 3,990 3,905 4,250 7,156 5,347 Net income $19,222 $19,504 $22,013 $13,434 $15,762 Net income attributable to common shares $19,106 $19,404 $21,903 $13,365 $15,677 PER COMMON SHARE DATA 2020 2019 2018 2017 2016 Basic earnings per share $1.30 $1.46 $1.79 $1.10 $1.30 Diluted earnings per share $1.30 $1.46 $1.79 $1.10 $1.30 Cash dividends declared per share $1.08 $1.18 $1.08 $1.04 $1.04 Book value per common share at period-end $18.84 $17.82 $16.02 $15.43 $15.36 Tangible book value per common share at period-end 15.30 $15.66 $15.05 $14.45 $14.37 Weighted average common shares outstanding - basic 14,743,386 13,298,736 12,219,209 12,115,840 12,032,820 Weighted average common shares outstanding - diluted 14,747,048 13,321,559 12,257,368 12,155,136 12,063,055 DILUTED EARNINGS PER SHARE (In Thousands) $1.80 $1.50 $1.20 $0.90 $0.60 $0.30 $0.00 2020 2019 2018 2017 2016 CASH DIVIDENDS DECLARED PER SHARE $1.20 $1.00 $0.80 $0.60 $0.40 $0.20 $0.00 2020 2019 2018 2017 2016 12

| FIVE-YEAR SUMMARY End of Period Balances 2020 2019 2018 2017 2016 $1,700,000 $1,500,000 $1,300,000 $1,100,000 $900,000 $700,000 $500,000 GROSS LOANS (In Thousands) 2020 2019 2018 2017 2016 $2,400,000 $2,000,000 $1,600,000 $1,200,000 $800,000 $400,000 $0 TOTAL ASSETS (In Thousands) END OF PERIOD BALANCES (In Thousands) 2020 2019 2018 2017 2016 Available-for-sale debt securities $349,332 $346,723 $363,273 $355,937 $394,106 Gross loans 1,644,209 1,182,222 827,563 815,713 751,835 Allowance for loan losses 11,385 9,836 9,309 8,856 8,473 Total assets 2,239,100 1,654,145 1,290,893 1,276,959 1,242,292 Deposits 1,820,469 1,252,660 1,033,772 1,008,449 983,843 Borrowings and subordinated debt 91,183 144,847 48,768 70,955 64,629 Stockholders’ equity 299,756 244,452 197,368 188,443 186,008 Common shares outstanding 15,911,984 13,716,445 12,319,330 12,214,525 12,113,228 AVERAGE BALANCES (In Thousands) 2020 2019 2018 2017 2016 Total assets 2,009,825 1,540,469 1,276,140 1,247,759 1,229,866 Earning assets 1,856,487 1,437,993 1,205,429 1,169,569 1,147,549 Gross loans 1,445,098 1,057,559 822,346 780,640 723,076 Deposits 1,586,409 1,213,687 1,027,831 990,917 970,447 Stockholders’ equity 273,351 229,446 187,895 188,958 188,373 13

| (1) Rates of return on tax-exempt securities and loans are calculated on a fully-taxable equivalent basis. (2) The efficiency ratio is calculated by dividing: (a) total noninterest expense excluding merger-related expenses and losses from prepayment of debt, by (b) the sum of net interest income (including income from tax-exempt securities and loans on a fully-taxable equivalent basis) and noninterest income excluding securities gains or losses. KEY RATIOS 2020 2019 2018 2017 2016 Return on average assets 0.96% 1.27% 1.72% 1.08% 1.28% Return on average equity 7.03% 8.50% 11.72% 7.11% 8.37% Average equity to average assets 13.60% 14.89% 14.72% 15.14% 15.32% Net interest margin (1) 3.69% 3.86% 3.90% 3.82% 3.76% Efficiency (2) 59.87% 60.73% 59.69% 60.74% 59.22% Cash dividends as a % of diluted earnings per share 83.08% 80.82% 60.34% 94.55% 80.00% Tier 1 leverage 10.09% 13.10% 14.78% 14.23% 14.27% Tier 1 risk-based capital 15.63% 19.19% 23.24% 21.95% 22.48% Total risk-based capital 17.55% 20.70% 24.42% 23.07% 23.60% Tangible common equity/tangible assets 11.15% 13.22% 14.50% 13.95% 14.15% Nonperforming assets/total assets 1.10% 0.80% 1.37% 1.47% 1.43% Nonperforming loans/total loans 1.42% 0.88% 1.94% 2.10% 2.07% Allowance for loan losses/total loans 0.69% 0.83% 1.12% 1.09% 1.13% Credit adjustment on purchased non-impaired loans and allowance for loan losses as a % of total loans and the credit adjustment 1.05% 0.93% 1.12% 1.09% 1.13% Net charge-offs/average loans 0.16% 0.03% 0.02% 0.05% 0.09% FIVE-YEAR SUMMARY End of Period Balances $1,800,000 $1,500,000 $1,200,000 $900,000 $600,000 $300,000 0 2020 2019 2018 2017 2016 DEPOSITS (In Thousands) $300,000 $250,000 $200,000 $150,000 $100,000 $50,000 $0 2020 2019 2018 2017 2016 STOCKHOLDERS’ EQUITY (In Thousands) 14

| QUARTERLY CONSOLIDATED FINANCIAL DATA The following table presents summarized financial data for 2020 & 2019 2020 (In Thousands Except Per Share Data) (Unaudited) 1st quarter Mar. 31 2nd quarter June 30 3rd quarter Sept. 30 4th quarter Dec. 31 Interest income $17,037 $16,513 $21,751 $21,859 Interest expense 2,755 2,267 2,469 2,104 Net interest income 14,282 14,246 19,282 19,755 Provision (credit) for loan losses 1,528 (176) 1,941 620 Net interest income after provision (credit) for loan losses 12,754 14,422 17,341 19,135 Other income 5,281 5,528 6,970 6,565 Net gains on available-for-sale debt securities 0 0 25 144 Loss on prepayment of borrowings 0 0 0 1,636 Merger-related expenses 141 983 6,402 182 Other expenses 12,912 12,274 14,648 15,775 Income before income tax provision 4,982 6,693 3,286 8,251 Income tax provision 816 1,255 438 1,481 Net income $4,166 $5,438 $2,848 $6,770 Net income attributable to common shares $4,146 $5,405 $2,830 $6,727 Net income per share – basic $0.30 $0.39 $0.18 $0.43 Net income per share – diluted $0.30 $0.39 $0.18 $0.43 2019 (In Thousands Except Per Share Data) (Unaudited) 1st quarter Mar. 31 2nd quarter June 30 3rd quarter Sept. 30 4th quarter Dec. 31 Interest income $13,065 $17,139 $17,139 $17,290 Interest expense 1,350 2,934 3,000 2,999 Net interest income 11,715 14,205 14,277 14,291 (Credit) provision for loan losses (957) (4) 1,158 652 Net interest income after (credit) provision for loan losses 12,672 14,209 13,119 13,639 Other income 4,406 4,849 4,963 5,066 Net gains on available-for-sale debt securities 0 7 13 3 Merger-related expenses 311 3,301 206 281 Other expenses 10,696 11,422 11,486 11,834 Income before income tax provision 6,071 4,342 6,403 6,593 Income tax provision 981 693 1,096 1,135 Net income $5,090 $3,649 $5,307 $5,458 Net income attributable to common shares $5,063 $3,630 $5,281 $5,431 Net income per share – basic $0.41 $0.27 $0.39 $0.40 Net income per share – diluted $0.41 $0.27 $0.39 $0.40 15

| TRUST REVENUE $6,000 $5,000 $4,000 $3,000 $2,000 $1,000 $0 $1,200,000 $1,000,000 $800,000 $600,000 $400,000 $200,000 $0 TRUST ASSETS UNDER MANAGEMENT Some products are not FDIC insured or guaranteed, not a deposit or other obligation of the bank, not guaranteed by the bank and are subject to investment risk, including possible loss of the principal amount invested and are not insured by any other federal government agency. 2020 2019 2018 2017 2016 2020 2019 2018 2017 2016 WEALTH MANAGEMENT (In Thousands) 2020 2019 2018 2017 2016 Trust Assets Under Management $1,103,228 $1,007,113 $862,517 $916,580 $879,844 Trust Revenue $6,321 $6,106 $5,838 $5,399 $4,760 INVESTMENTS (In Thousands) 2020 2019 2018 2017 2016 Mutual Funds $697,010 $611,539 $506,201 $536,731 $507,473 Stocks 223,543 207,847 172,695 194,099 179,345 Bonds 104,833 101,966 103,037 104,184 100,249 Savings and money market funds 63,069 71,936 68,129 69,659 80,860 Miscellaneous 7,873 7,346 6,798 6,069 6,864 Real Estate 6,797 6,349 5,517 5,681 4,876 Mortgages 103 130 140 157 177 Total $1,103,228 $1,007,113 $862,517 $916,580 $879,844 ACCOUNTS (In Thousands) 2020 2019 2018 2017 2016 Pension/profit sharing $439,739 $402,062 $342,501 $374,499 $369,916 Investment management 344,688 307,068 256,430 256,348 223,737 Trusts 209,273 196,660 176,428 185,300 177,860 Custody 99,273 89,241 79,786 93,598 98,844 Estates 6,927 9,175 4,941 4,397 7,367 Guardianships 3,328 2,907 2,431 2,438 2,120 Total $1,103,228 $1,007,113 $862,517 $916,580 $879,844 WEALTH MANAGEMENT DATA The following table presents summarized financial data for C&N’s Wealth Management. 16

| AWARDS RECOGNITION C&N CARES AWARD Recognizes those who went the extra mile to support their local communities. Cindy Carll, Coudersport Dalelyn Colquhoun, Doylestown Ryan Satalin, Wellsboro CULTUR AL EXCELLENCE AWARD Recognizes those who embody C&N’s mission, vision & values. Halle Niklaus, Williamsport Nicole Wilson, Wellsboro Jamie Butters, Wellsboro Holly Young, Wellsboro Chrissi Hume, Tioga Royena Aragona, Doylestown Halle Niklaus, Old Lycoming SPIRIT OF SERVICE AWARD Recognizes those who have a positive attitude and help their teammates. Katelyn Ackley, Wellsboro Teri Snyder, Sayre David Nagle, Sayre Brandy Allen, Wellsboro Roxanne Criswell, Williamsport Crystal Barrett, Mansfield BEST TEAM PARTNER AWARD Deposit Operations TOP INDIVIDUAL PERFORMER AWARD Felicia Crumb, Wellsboro Rochelle Stack, Athens Kelsey Harer, Liberty Sarah Russell, Knoxville C&N GROWTH AWARD Thomas Howley, Doylestown Crystal Bristol, Troy Alyssa Higham, Wellsboro Ashley Woods, Wellsboro 17

| TEAM CULTURAL EXCELLENCE AWARD All of C&N TOP PERFORMING TEAM Mortgage Team 2020 MILLION DOLLAR CLUB Lenders who closed $1,000,000 or more in loans in a calendar month: JANUARY Michelle Rae Andee Bryan Mike Wetzel FEBRUARY Michelle Rae Linda Gordner Courtney Cole Ryan Satalin MARCH Michelle Rae Linda Bowen Rachel Brill Courtney Cole APRIL Stacey Sickler Linda Gordner Patrick Davis Andee Bryan Rachel Brill Linda Bowen Tyler Sones Michelle Rae Kathi Heimbach Ryan Satalin Kevin Dougherty Bruce Smithgall Harold Hoose Courtney Cole Amy Van Blarcom-Lackey Halle Niklaus James Miller Brian Collins Lindsey Pickering Daniel Miller Robert Burns Michael Kilgour Clay Schuler Chrissi Hume Pat Ibach Ben Crowley Jill Pino MAY Rachel Brill Patrick Davis Linda Gordner Kathi Heimbach Michelle Rae Stacey Sickler Andee Bryan Linda Bowen Tyler Sones Michael Kilgour Kevin Dougherty Brian Collins Halle Niklaus Ben Crowley Chrissi Hume Mike Wetzel JUNE Stacey Sickler Linda Gordner Patrick Davis Linda Bowen Tyler Sones Michell Rae Rachel Brill Kathi Heimbach Andee Bryan Jeff Grove Jill Pino JULY Patrick Davis Rachel Brill Linda Gordner Andee Bryan Michelle Rae Kathi Heimbach Linda Bowen Tyler Sones Jay Power Kevin Dougherty Greg Adamson Bruce Smithgall Bob Kile Earl Clevenstine Thomas Howley AUGUST Linda Gordner Patrick Davis Rachel Brill Andee Bryan Michelle Rae Tyler Sones Kathi Heimbach Stacey Sickler Linda Bowen Ryan Satalin Cynthia Zamroz David Plummer Robert Kile Jill Pino SEPTEMBER Michelle Rae Pat Davis Rachel Brill Linda Bowen Stacey Sickler Kathi Heimbach Linda Gordner Kim Whiting Tyler Sones Brian Collins Bob Kile Jill Pino OCTOBER Patrick Davis Linda Gordner Michelle Rae Linda Bowen 18

| RAINMAKERS Team members who referred over $100,000 in closed business to C&N Wealth Management. Rachel Brill Tyler Sones Kathi Heimbach Kim Whiting Dan Miller Kevin Dougherty Kate Shepherd Brian Collins Earl Clevenstine Bob Kile Bruce Smithgall Jill Pino NOVEMBER Patrick Davis Michelle Rae Kathi Heimbach Linda Gordner Linda Bowen Rachel Brill Kim Whiting Kate Shepherd Jill Pino DECEMBER Patrick Davis Michelle Rae Jill Pino Linda Bowen Kathi Heimbach Stacey Sickler Linda Gordner Kelly Fasse Tyler Sones Kim Whiting Kevin Dougherty Courtney Cole Greg Adamson Earl Clevenstine JANUARY Traci Spencer Kerry Bliler FEBRUARY Kerry Bliler Stacey Sickler Kelly Latimer MARCH Ginger Reap Leslie Raymond Kelly Latimer Kathy Wesneski Crystal Barrett APRIL Dawn Shoemaker Kerry Bliler Ryan Satalin Kelsey Harer MAY Diane Egly Rhonda Washburn Kerry Bliler JUNE Kelly Fasse Chrissy Nolte Amy Ward JULY Crystal Barrett Wesley O’Neil Elizabeth Loman Tom Maclin AUGUST Melody Rosenberg Tom Maclin Chrissy Nolte Mary D’Ottavio Janette Frey Dawn Shoemaker SEPTEMBER Phyllis Jensen Quincy Fry Dawn Shoemaker OCTOBER Dawn Shoemaker Barb Yanchuck Rhonda Washburn Crystal Barrett Chrissy Nolte Tom Maclin NOVEMBER Ron Seymour Jennifer Moyer DECEMBER Jill Pino 19

| 2020 RETIREES SERVICE AWARDS RECIPIENTS Nola Gross, Coudersport 44 Nancy Tubbs, Wellsboro 33 Debra Topf, Wellsboro 32 Deborah Scott, Wellsboro 22 Melissa Peters, Troy 16 Donna Bowers, Tioga 16 Sheila Kingsley, Athens 15 Elaine Wagner, Wellsboro 14 Carolyn Jeanquart, Warminster 12 Candace Bower, Williamsport 12 Susan Evans, South Williamsport 10 John Hosey, Warminster 8 F. Neil Lindenfelser, Doylestown 4 40 Years of Service Mark Miller Joan Rohe 30 Years of Service Kathleen Heimbach Lynn Errico 25 Years of Service Joanna Moore Kimberlea Whiting Karen Blackwell 20 Years of Service Philip Prough Thomas Rudy Jr. Melanie Kellogg Janice Wilcox Michael Wetzel Jr. Janelle Tombs Mark Hughes Ruth Wilkinson Denise Mattison Janis Bartlett Dawn Shoemaker Jennifer Schultz Courtney Baker 15 Years of Service Cody Bowen Kevin Dougherty Linda Macensky Brandi Nowakowski Brian Tevlin Stacy Elliott Samantha Pecynski Sara Jennings Christina Moyer 10 Years of Service Lesley Clayton Susan Evans Crystal Barrett Traci Spencer 5 Years of Service Brad Scovill Andrew Rendos Kimberly Gardner Brittany Rouse Kristina Reynolds Amy Johnson Christopher Hume Jr. Nicole Wilson Halle Niklaus Katelyn Ackley Rachael Friese Cory Snyder Amy Ward Diana Carson Name/Office: Years of Service 20

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| 5 years ago, our team asked to do more for the people in our community. As a company, C&N has always attracted teammates who have a strong sense of giving. It was something we were already doing, but we thought that if we gave it more structure and focused on one cause at a time, we could do more and make a bigger impact. So, we rolled out Giving Back, Giving Together. In its first year, we supported local food banks. We set the goal at $10,000, asking our teams to get creative and have fun with it. It was our teams who took the initiative to put together fundraisers and collect donations, breathing life into the program to make it the success that it is. The first year, we quickly surpassed our $10,000 goal, raising $50,000. Since then, the program has continued to build momentum and we are now averaging around $65,000 a year. We’ve supported several great causes, including food banks, emergency services, children in need, public libraries and, most recently, our military servicemembers. And best of all, every dollar raised from this program stays local to help the people who live here. From January 2019 to March 2020, our team members raised $87,133 for 17 organizations that have made it their mission to ensure local military members have access to the care and support they need. The donations help in several ways, including providing them with gas cards and rides to treatments, paying for $415,507 Monetary Donations 30,226 Item Donations Feeding our Community :: Volunteer Emergency Services :: Children in Need :: Literacy & Public Libraries :: Honoring Military Servicemembers :: Fighting Hunger 22

| Feeding our Community :: Volunteer Emergency Services :: Children in Need :: Literacy & Public Libraries :: Honoring Military Servicemembers :: Fighting Hunger alterations to make homes more accessible, and helping them meet the basic needs of military personnel and their families. In 2020, C&N team members and community members voted to support local food banks and backpack programs—a cause that’s become even more important with the COVID-19 pandemic. Millions of people are out of work and are now relying on food banks for their next meal. Meanwhile, food banks are receiving fewer donations, the supply of many necessities is constrained and volunteers, many of whom are seniors, are hesitant to volunteer in person. As a result, the Central PA Food Bank reached out to C&N to ask for help to meet the increased demand and C&N’s Board of Directors responded with a $40,000 donation to help with immediate needs. At that time, team members also began fundraising efforts, collected donations and volunteered their time to help. Over the last 9 months, C&N team members have raised $44,199. This, combined with C&N’s corporate donation of $40,000 to the Central PA Food Bank, totals $84,199, which will provide over 500,000 meals to local residents. C&N team members have also donated 1,734 food items and volunteered 153 hours for our local food bank partners. 1,031 Volunteer Hours $84,199 Funds raised for “Fighting Hunger” 50,000 25,000 75,000 100,000 23