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Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Disaggregation of Revenue [Line Items]      
Total revenue $ 236,838 $ 167,821 $ 110,637
United States      
Disaggregation of Revenue [Line Items]      
Total revenue 235,553 165,795 108,072
International      
Disaggregation of Revenue [Line Items]      
Total revenue 1,285 2,026 2,565
Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 211,135 150,823 103,933
Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 8,047 5,555 2,339
Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 2,078 480 943
Other      
Disaggregation of Revenue [Line Items]      
Total revenue 4,243 2,529 3,422
Smart Operations Solutions      
Disaggregation of Revenue [Line Items]      
Total revenue 11,334 8,433  
Hardware      
Disaggregation of Revenue [Line Items]      
Total revenue 137,201 87,372 69,629
Hardware | Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 130,894 82,799 64,393
Hardware | Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 3,607 3,440 1,967
Hardware | Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 395 179 657
Hardware | Other      
Disaggregation of Revenue [Line Items]      
Total revenue 2,305 954 2,612
Professional Services      
Disaggregation of Revenue [Line Items]      
Total revenue 35,473 32,301 22,732
Professional Services | Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 30,546 30,419 22,082
Professional Services | Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 3,527 1,799 342
Professional Services | Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 996 44 273
Professional Services | Other      
Disaggregation of Revenue [Line Items]      
Total revenue 404 39 35
Hosted Services      
Disaggregation of Revenue [Line Items]      
Total revenue 64,164 48,148 18,276
Hosted Services | Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 49,696 37,605 17,458
Hosted Services | Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 912 316 30
Hosted Services | Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 688 257 13
Hosted Services | Other      
Disaggregation of Revenue [Line Items]      
Total revenue 1,534 1,537 $ 775
Hosted Services | Smart Operations Solutions      
Disaggregation of Revenue [Line Items]      
Total revenue $ 11,334 $ 8,433