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Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2024 | Mar. 31, 2023
Disaggregation of Revenue [Line Items] |  |
Total revenue | $ 50,489 | $ 65,079
United States |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 50,301 | 64,933
International |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 188 | 146
Smart Apartments |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 44,214 | 59,653
Access Control |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 1,925 | 1,982
Community WiFi |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 333 | 161
Other |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 1,156 | 549
Smart Operations Solutions |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 2,861 | 2,734
Hardware |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 29,077 | 37,325
Hardware | Smart Apartments |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 27,429 | 36,392
Hardware | Access Control |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 1,015 | 778
Hardware | Community WiFi |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 137 | 5
Hardware | Other |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 496 | 150
Professional Services |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 3,458 | 12,769
Professional Services | Smart Apartments |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 2,713 | 11,691
Professional Services | Access Control |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 561 | 1,051
Professional Services | Community WiFi |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 16 | 0
Professional Services | Other |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 168 | 27
Hosted Services |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 17,954 | 14,985
Hosted Services | Smart Apartments |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 14,072 | 11,570
Hosted Services | Access Control |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 349 | 153
Hosted Services | Community WiFi |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 180 | 156
Hosted Services | Other |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | 492 | 372
Hosted Services | Smart Operations Solutions |  |
Disaggregation of Revenue [Line Items] |  |
Total revenue | $ 2,861 | $ 2,734

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