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Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Disaggregation of Revenue [Line Items]    
Total revenue $ 50,489 $ 65,079
United States    
Disaggregation of Revenue [Line Items]    
Total revenue 50,301 64,933
International    
Disaggregation of Revenue [Line Items]    
Total revenue 188 146
Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 44,214 59,653
Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 1,925 1,982
Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 333 161
Other    
Disaggregation of Revenue [Line Items]    
Total revenue 1,156 549
Smart Operations Solutions    
Disaggregation of Revenue [Line Items]    
Total revenue 2,861 2,734
Hardware    
Disaggregation of Revenue [Line Items]    
Total revenue 29,077 37,325
Hardware | Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 27,429 36,392
Hardware | Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 1,015 778
Hardware | Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 137 5
Hardware | Other    
Disaggregation of Revenue [Line Items]    
Total revenue 496 150
Professional Services    
Disaggregation of Revenue [Line Items]    
Total revenue 3,458 12,769
Professional Services | Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 2,713 11,691
Professional Services | Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 561 1,051
Professional Services | Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 16 0
Professional Services | Other    
Disaggregation of Revenue [Line Items]    
Total revenue 168 27
Hosted Services    
Disaggregation of Revenue [Line Items]    
Total revenue 17,954 14,985
Hosted Services | Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 14,072 11,570
Hosted Services | Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 349 153
Hosted Services | Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 180 156
Hosted Services | Other    
Disaggregation of Revenue [Line Items]    
Total revenue 492 372
Hosted Services | Smart Operations Solutions    
Disaggregation of Revenue [Line Items]    
Total revenue $ 2,861 $ 2,734