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Segment Reporting | 6 Months Ended
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Jun. 30, 2025
Segment Reporting [Abstract] |
Segment Reporting | NOTE 13. SEGMENT REPORTING The Company operates as a single operating segment, which is also its only reportable segment as its CODM, which is currently the Company's President and Chief Executive Officer, reviews financial information on a consolidated basis for purposes of allocating resources and evaluating financial performance. The Company’s principal operations are in the United States and the Company’s long-lived assets are located primarily within the United States. The Company he ld $8,863 and $8,023 of assets outside the United States on June 30, 2025, and December 31, 2024, respectively. The CODM uses revenue, gross profit, operating expenses, and net income as the primary measures to assess performance and to make strategic decisions regarding product development, market expansion, and resource allocation. Key financial performance measures of the segment are as follows.
|  | For the three months ended June 30, |  |  | For the six months ended June 30,
|  | 2025 |  |  | 2024 |  |  | 2025 |  |  | 2024 |  |
Revenue |  |  |  |  |  |  |  |  |  |  |  |  |
Hardware |  | $ | 15,143 |  |  | $ | 24,676 |  |  | $ | 33,973 |  |  | $ | 53,753 |  |
Professional Services |  |  | 4,327 |  |  |  | 5,816 |  |  |  | 8,220 |  |  |  | 9,274 |  |
Deferred hub amortization |  |  | 4,619 |  |  |  | 5,215 |  |  |  | 9,277 |  |  |  | 11,257 |  |
SaaS |  |  | 14,219 |  |  |  | 12,811 |  |  |  | 28,182 |  |  |  | 24,723 |  |
Total revenue |  |  | 38,308 |  |  |  | 48,518 |  |  |  | 79,652 |  |  |  | 99,007 |  |
Cost of revenue |  |  |  |  |  |  |  |  |  |  |  |  |
Hardware |  |  | 12,868 |  |  |  | 16,318 |  |  |  | 26,828 |  |  |  | 35,002 |  |
Professional Services |  |  | 6,237 |  |  |  | 8,869 |  |  |  | 13,530 |  |  |  | 15,317 |  |
Deferred hub amortization |  |  | 2,300 |  |  |  | 2,841 |  |  |  | 4,740 |  |  |  | 5,726 |  |
SaaS |  |  | 4,235 |  |  |  | 3,185 |  |  |  | 8,324 |  |  |  | 6,234 |  |
Total cost of revenue |  |  | 25,640 |  |  |  | 31,213 |  |  |  | 53,422 |  |  |  | 62,279 |  |
Gross profit |  |  | 12,668 |  |  |  | 17,305 |  |  |  | 26,230 |  |  |  | 36,728 |  |
Operating expenses |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses excluding stock compensation and depreciation and amortization |  |  | 21,118 |  |  |  | 20,101 |  |  |  | 47,353 |  |  |  | 45,266 |  |
Stock compensation |  |  | 2,035 |  |  |  | 2,992 |  |  |  | 4,578 |  |  |  | 5,975 |  |
Depreciation and amortization |  |  | 1,200 |  |  |  | 1,130 |  |  |  | 2,344 |  |  |  | 2,564 |  |
Total operating expenses |  |  | 24,353 |  |  |  | 24,223 |  |  |  | 54,275 |  |  |  | 53,805 |  |
Impairment charge |  |  | - |  |  |  | - |  |  |  | 24,929 |  |  |  | - |  |
Loss from operations |  |  | (11,685 | ) |  |  | (6,918 | ) |  |  | (52,974 | ) |  |  | (17,077 | ) |
Other segment items(1) |  |  | 825 |  |  |  | 2,313 |  |  |  | 1,930 |  |  |  | 4,780 |  |
Net loss |  | $ | (10,860 | ) |  | $ | (4,605 | ) |  | $ | (51,044 | ) |  | $ | (12,297 | ) |
(1) Other segment items include interest income, net, other income (expense), net, and income tax expense (benefit). The CODM is regularly provided with the consolidated cost of revenue and consolidated operating expenses as noted on the face of the Condensed Consolidated Statement of Operations and Comprehensive Loss, as these make up the significant expenses included in the measure of the segment profit or loss. Reported segment revenues less the significant expenses defined in accordance with ASC 280-10-50-26A is equal to the reported segment profit or loss, and thus there are no other segment items to disclose herein. The Company considers these categories significant based on their materiality to the segment’s results and their importance in the CODM’s evaluation of segment performance and resource allocation decisions.

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- Definition The entire disclosure for reporting segments including data and tables. 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