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v3.25.2

Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2025 | Jun. 30, 2024 | Jun. 30, 2025 | Jun. 30, 2024
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | $ 38,308 | $ 48,518 | $ 79,652 | $ 99,007
United States |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 38,288 | 47,852 | 79,608 | 98,153
International |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 20 | 666 | 44 | 854
Smart Apartments |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 31,974 | 40,731 | 67,080 | 84,943
Access Control |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 2,074 | 2,163 | 3,720 | 4,135
Community WiFi |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 304 | 413 | 718 | 727
Other |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 1,331 | 2,440 | 2,710 | 3,527
Smart Operations Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 2,625 | 2,771 | 5,424 | 5,675
Hardware |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 15,143 | 24,676 | 33,973 | 53,753
Hardware | Smart Apartments |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 13,558 | 22,124 | 31,255 | 49,556
Hardware | Access Control |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 1,193 | 866 | 1,832 | 1,883
Hardware | Community WiFi |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 54 | 13 | 57 | 147
Hardware | Other |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 338 | 1,673 | 829 | 2,170
Professional Services |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 4,327 | 5,816 | 8,220 | 9,274
Professional Services | Smart Apartments |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 3,807 | 4,461 | 6,801 | 7,171
Professional Services | Access Control |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 267 | 918 | 743 | 1,517
Professional Services | Community WiFi |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 41 | 221 | 259 | 234
Professional Services | Other |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 212 | 216 | 417 | 396
Hosted Services |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 18,838 | 18,026 | 37,459 | 35,980
Hosted Services | Smart Apartments |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 14,609 | 14,146 | 29,024 | 28,216
Hosted Services | Access Control |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 614 | 379 | 1,145 | 735
Hosted Services | Community WiFi |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 209 | 179 | 402 | 346
Hosted Services | Other |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | 781 | 551 | 1,464 | 961
Hosted Services | Smart Operations Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total revenue | $ 2,625 | $ 2,771 | $ 5,424 | $ 5,722

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