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v3.25.4

Segment Reporting (Tables) | 12 Months Ended
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Dec. 31, 2025
Segment Reporting [Abstract] |
Summary of Key Financial Performance Measures of Segment | Key financial performance measures of the segment are as follows.
|  | For the years ended December 31, |
|  | 2025 |  |  | 2024 |  |  | 2023 |
Revenue |  |  |  |  |  |  |  |  |
Hardware |  | $ | 57,973 |  |  | $ | 82,844 |  |  |  | 137,201 |
Professional Services |  |  | 21,133 |  |  |  | 18,803 |  |  |  | 35,473 |
Deferred hub amortization |  |  | 15,396 |  |  |  | 21,600 |  |  |  | 23,096 |
SaaS |  |  | 57,824 |  |  |  | 51,638 |  |  |  | 41,068 |
Total revenue |  |  | 152,326 |  |  |  | 174,885 |  |  |  | 236,838 |
Cost of revenue |  |  |  |  |  |  |  |  |
Hardware |  |  | 52,829 |  |  |  | 58,833 |  |  |  | 108,780 |
Professional Services |  |  | 26,167 |  |  |  | 31,160 |  |  |  | 55,495 |
Deferred hub amortization |  |  | 8,146 |  |  |  | 11,168 |  |  |  | 12,602 |
SaaS |  |  | 15,315 |  |  |  | 13,386 |  |  |  | 10,432 |
Total cost of revenue |  |  | 102,457 |  |  |  | 114,547 |  |  |  | 187,309 |
Gross profit |  |  | 49,869 |  |  |  | 60,338 |  |  |  | 49,529 |
Operating expenses |  |  |  |  |  |  |  |  |
Operating expenses excluding stock compensation and depreciation and amortization |  |  | 75,783 |  |  |  | 87,666 |  |  |  | 75,179 |
Stock compensation |  |  | 8,208 |  |  |  | 9,654 |  |  |  | 12,245 |
Depreciation and amortization |  |  | 4,925 |  |  |  | 4,790 |  |  |  | 5,264 |
Total operating expenses |  |  | 88,916 |  |  |  | 102,110 |  |  |  | 92,688 |
Impairment charge |  |  | 24,929 |  |  |  | - |  |  |  | - |
Loss from operations |  |  | (63,976 | ) |  |  | (41,772 | ) |  |  | (43,159 | )
Other segment items(1) |  |  | 3,418 |  |  |  | 8,129 |  |  |  | 8,572 |
Net loss |  | $ | (60,558 | ) |  | $ | (33,643 | ) |  | $ | (34,587 | )
(1) Other segment items include interest income, net, other income (expense), net, and income tax expense (benefit).

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- Definition Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-31 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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