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Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 12 Months Ended
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Dec. 31, 2025 | Dec. 31, 2024 | Dec. 31, 2023
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | $ 152,326 | $ 174,885 | $ 236,838
United States |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 152,165 | 173,207 | 235,553
International |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 161 | 1,678 | 1,285
Smart Apartments |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 127,513 | 145,184 | 211,135
Access Control |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 7,437 | 7,891 | 8,047
Community WiFi |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 1,292 | 2,029 | 2,078
Other |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 5,425 | 8,401 | 4,243
Smart Operations Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 10,659 | 11,380 | 11,334
Hardware |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 57,973 | 82,844 | 137,201
Hardware | Smart Apartments |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 52,833 | 74,754 | 130,894
Hardware | Access Control |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 3,485 | 3,791 | 3,607
Hardware | Community WiFi |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 71 | 287 | 395
Hardware | Other |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 1,584 | 4,012 | 2,305
Professional Services |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 21,133 | 18,803 | 35,473
Professional Services | Smart Apartments |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 18,207 | 13,095 | 30,546
Professional Services | Access Control |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 1,685 | 2,378 | 3,527
Professional Services | Community WiFi |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 451 | 1,041 | 996
Professional Services | Other |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 790 | 2,289 | 404
Hosted Services |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 73,220 | 73,238 | 64,164
Hosted Services | Smart Apartments |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 56,473 | 57,335 | 49,696
Hosted Services | Access Control |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 2,267 | 1,722 | 912
Hosted Services | Community WiFi |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 770 | 701 | 688
Hosted Services | Other |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | 3,051 | 2,100 | 1,534
Hosted Services | Smart Operations Solutions |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Total revenue | $ 10,659 | $ 11,380 | $ 11,334

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