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Segment Reporting | 12 Months Ended
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Dec. 31, 2025
Segment Reporting [Abstract] |
SEGMENT REPORTING | NOTE 13. SEGMENT REPORTING The Company operates as a single operating segment, which is also its only reportable segment as its CODM, which is currently the Company's President and Chief Executive Officer, reviews financial information on a consolidated basis for purposes of allocating resources and evaluating financial performance. The Company’s principal operations are in the United States and the Company’s long-lived assets are located primarily within the United States. The Company held $10,080 and $8,023 of assets outside the United States on December 31, 2025, and December 31, 2024, respectively. The CODM uses revenue, gross margin, operating expenses, and net income as the primary measures to assess performance and to make strategic decisions regarding product development, market expansion, and resource allocation. Key financial performance measures of the segment are as follows.
|  | For the years ended December 31, |
|  | 2025 |  |  | 2024 |  |  | 2023 |
Revenue |  |  |  |  |  |  |  |  |
Hardware |  | $ | 57,973 |  |  | $ | 82,844 |  |  |  | 137,201 |
Professional Services |  |  | 21,133 |  |  |  | 18,803 |  |  |  | 35,473 |
Deferred hub amortization |  |  | 15,396 |  |  |  | 21,600 |  |  |  | 23,096 |
SaaS |  |  | 57,824 |  |  |  | 51,638 |  |  |  | 41,068 |
Total revenue |  |  | 152,326 |  |  |  | 174,885 |  |  |  | 236,838 |
Cost of revenue |  |  |  |  |  |  |  |  |
Hardware |  |  | 52,829 |  |  |  | 58,833 |  |  |  | 108,780 |
Professional Services |  |  | 26,167 |  |  |  | 31,160 |  |  |  | 55,495 |
Deferred hub amortization |  |  | 8,146 |  |  |  | 11,168 |  |  |  | 12,602 |
SaaS |  |  | 15,315 |  |  |  | 13,386 |  |  |  | 10,432 |
Total cost of revenue |  |  | 102,457 |  |  |  | 114,547 |  |  |  | 187,309 |
Gross profit |  |  | 49,869 |  |  |  | 60,338 |  |  |  | 49,529 |
Operating expenses |  |  |  |  |  |  |  |  |
Operating expenses excluding stock compensation and depreciation and amortization |  |  | 75,783 |  |  |  | 87,666 |  |  |  | 75,179 |
Stock compensation |  |  | 8,208 |  |  |  | 9,654 |  |  |  | 12,245 |
Depreciation and amortization |  |  | 4,925 |  |  |  | 4,790 |  |  |  | 5,264 |
Total operating expenses |  |  | 88,916 |  |  |  | 102,110 |  |  |  | 92,688 |
Impairment charge |  |  | 24,929 |  |  |  | - |  |  |  | - |
Loss from operations |  |  | (63,976 | ) |  |  | (41,772 | ) |  |  | (43,159 | )
Other segment items(1) |  |  | 3,418 |  |  |  | 8,129 |  |  |  | 8,572 |
Net loss |  | $ | (60,558 | ) |  | $ | (33,643 | ) |  | $ | (34,587 | )
(1) Other segment items include interest income, net, other income (expense), net, and income tax expense (benefit). The CODM is regularly provided with the consolidated cost of revenue and consolidated operating expenses as noted on the face of the Consolidated Statement of Operations and Comprehensive Loss, as these make up the significant expenses included in the measure of the segment profit or loss. Reported segment revenues less the significant expenses defined in accordance with ASC 280-10-50-26A is equal to the reported segment profit or loss, and thus there are no other segment items to disclose herein. The Company considers these categories significant based on their materiality to the segment’s results and their importance in the CODM’s evaluation of segment performance and resource allocation decisions.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-21 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name 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