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v3.26.1

Segment Reporting - Summary of Key Financial Performance Measures of Segment (Details) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2026 | Mar. 31, 2025
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | $ 38,683 | $ 41,344
Cost of revenue | 23,562 | 27,782
Research and development | 6,146 | 8,258
Sales and marketing | 4,446 | 4,770
General and administrative | 9,623 | 16,894
Stock compensation | 3,057 | 2,836
Depreciation and amortization | 2,223 | 1,943
Total operating expense | 20,215 | 29,922
Impairment charge | 0 | 24,929
Loss from operations | (5,094) | (41,289)
Net loss | (4,448) | (40,184)
Professional Services |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 6,033 | 3,893
Cost of revenue | 5,898 | 7,293
Reportable Segment |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 38,683 | 41,344
Cost of revenue | 23,562 | 27,782
Gross profit | 15,121 | 13,562
Research and development | 5,442 | 7,086
Sales and marketing | 4,182 | 4,542
General and administrative | 6,351 | 14,606
Stock compensation | 2,957 | 2,543
Depreciation and amortization | 1,283 | 1,145
Total operating expense | 20,215 | 29,922
Impairment charge |  | 24,929
Loss from operations | (5,094) | (41,289)
Other segment items | 646 | 1,105
Net loss | (4,448) | (40,184)
Reportable Segment | Hardware |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 15,381 | 18,830
Cost of revenue | 12,576 | 13,960
Reportable Segment | Professional Services |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 6,033 | 3,893
Cost of revenue | 5,898 | 7,293
Reportable Segment | Deferred hub amortization |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 2,050 | 4,658
Cost of revenue | 1,203 | 2,440
Reportable Segment | SaaS - Smart Apartments |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 11,052 | 9,757
Reportable Segment | SaaS - Smart Operations |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 2,402 | 2,798
Reportable Segment | SaaS - All Other |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 1,765 | 1,408
Reportable Segment | SaaS |  |
Segment Reporting, Revenue Reconciling Item [Line Items] |  |
Revenue | 15,219 | 13,963
Cost of revenue | $ 3,885 | $ 4,089

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