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Segment Information (Tables) | 6 Months Ended
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Jun. 30, 2026
Segment Reporting [Abstract] |
Schedule of Total Net Revenues | The following table represents total net revenue based on where customers are physically located (in thousands):
|  | Three Months Ended |  |  | Six Months Ended |
|  | June 30, |  |  | June 30, |
|  | 2026 |  |  | 2025 |  |  | 2026 |  |  | 2025 |
Americas |  | $ | 41,297 |  |  | $ | 42,889 |  |  | $ | 70,588 |  |  | $ | 89,873 |
Europe and Middle East |  |  | 12,166 |  |  |  | 10,842 |  |  |  | 23,088 |  |  |  | 24,460 |
Asia Pacific |  |  | 2,902 |  |  |  | 3,046 |  |  |  | 4,861 |  |  |  | 6,345 |
Total net revenue |  | $ | 56,365 |  |  | $ | 56,777 |  |  | $ | 98,537 |  |  | $ | 120,678 |
Schedule of Significant Expenses of Reportable Segment | The following table reflects the significant expenses of the Company's reportable segment for the following periods (in thousands):
|  | Three Months Ended |  |  | Six Months Ended |
|  | June 30, |  |  | June 30, |
|  | 2026 |  |  | 2025 |  |  | 2026 |  |  | 2025 |
Net revenue |  | $ | 56,365 |  |  | $ | 56,777 |  |  | $ | 98,537 |  |  | $ | 120,678 |
Significant segment expenses: |  |  |  |  |  |  |  |  |  |  |  |
Cost of revenue |  |  | 34,502 |  |  |  | 38,515 |  |  |  | 65,380 |  |  |  | 79,049 |
Sales |  |  | 5,791 |  |  |  | 6,131 |  |  |  | 11,381 |  |  |  | 12,155 |
Marketing |  |  | 8,909 |  |  |  | 6,600 |  |  |  | 15,579 |  |  |  | 13,029 |
Research and development |  |  | 4,813 |  |  |  | 4,471 |  |  |  | 9,387 |  |  |  | 8,464 |
General and administrative |  |  | 5,401 |  |  |  | 7,354 |  |  |  | 13,922 |  |  |  | 15,570 |
Other costs (recovery) (1) |  |  | — |  |  |  | (5,965 | ) |  |  | — |  |  |  | (8,796 | )
Operating (loss) income |  |  | (3,051 | ) |  |  | (329 | ) |  |  | (17,112 | ) |  |  | 1,207 |
Interest expense, net |  |  | 3,666 |  |  |  | 2,049 |  |  |  | 5,035 |  |  |  | 4,055 |
Other expense (income), net |  |  | 73 |  |  |  | 799 |  |  |  | (28 | ) |  |  | 1,102 |
Income tax expense (benefit) |  |  | 521 |  |  |  | (246 | ) |  |  | 398 |  |  |  | (355 | )
Net loss |  | $ | (7,311 | ) |  | $ | (2,931 | ) |  | $ | (22,517 | ) |  | $ | (3,595 | )
(1) Other costs (recovery) in the three and six months ended June 30, 2025 in clude acquisition-related costs and an insurance recovery.

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