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Segment information and revenue - Revenue by timing of transfer of services (Details) - CNY (¥) ¥ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | ¥ 2,248,103 | ¥ 3,521,591 | ¥ 4,357,462
At a point in time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 519,378 | 806,029 | 1,400,988
Over time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 1,728,725 | 2,715,562 | 2,956,474
Implementation |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 664,127 | 834,620 | 861,820
Implementation | At a point in time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 28,450 | 37,804 | 36,266
Implementation | Over time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 635,677 | 796,816 | 825,554
Operation support services |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 549,273 | 861,056 | 1,140,727
Operation support services | At a point in time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 143,377 | 240,366 | 376,784
Operation support services | Over time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 405,896 | 620,690 | 763,943
Business origination services |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 30,078 | 132,112 | 383,723
Business origination services | At a point in time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 30,078 | 132,112 | 383,723
Risk management services |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 247,828 | 320,462 | 414,849
Risk management services | At a point in time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 247,828 | 320,462 | 414,849
Cloud services platform |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 618,088 | 1,245,952 | 1,315,819
Cloud services platform | Over time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 618,088 | 1,245,952 | 1,315,819
Post implementation support services |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 69,064 | 52,012 | 50,983
Post implementation support services | Over time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 69,064 | 52,012 | 50,983
Others |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | 69,645 | 75,377 | 189,541
Others | At a point in time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers | ¥ 69,645 | 75,285 | 189,366
Others | Over time |  |  |
Disaggregation of revenue from contracts with customers |  |  |
Revenue from contracts with customers |  | ¥ 92 | ¥ 175

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