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Intangible assets (Details) - CNY (¥) | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Intangible assets |  |  |
Beginning of the year | ¥ 471,371,000 | ¥ 570,436,000 |
Additions | 21,310,000 | 31,488,000 |
Impairment | (134,293,000) | (5,851,000) | ¥ (10,208,000)
Amortization | (53,997,000) | (126,433,000) |
Disposal of subsidiaries (Note 12) | (109,064,000) |  |
Exchange differences | 309,000 | 1,731,000 |
End of the year | 195,636,000 | 471,371,000 | 570,436,000
Continuing and Discontinued operations |  |  |
Intangible assets |  |  |
Impairment | (134,293,000) | (5,851,000) |
Amortization |  |  | (162,121,000)
Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 2,254,306,000 |  |
End of the year | 1,930,725,000 | 2,254,306,000 |
Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (1,790,057,000) |  |
End of the year | (1,742,520,000) | (1,790,057,000) |
Exchange difference |  |  |
Intangible assets |  |  |
Beginning of the year | 7,122,000 |  |
End of the year | 7,431,000 | 7,122,000 |
Application and platform | Contributed by Ping An Group | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 690,910,000 |  |
End of the year | 690,910,000 | 690,910,000 |
Application and platform | Contributed by Ping An Group | Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (690,910,000) |  |
End of the year | (690,910,000) | (690,910,000) |
Application and platform, Developed internally |  |  |
Intangible assets |  |  |
Beginning of the year | 128,860,000 | 176,206,000 |
Transfer | 17,608,000 | 30,764,000 |
Amortization | (26,728,000) | (77,975,000) |
Disposal of subsidiaries (Note 12) | (94,028,000) |  |
Exchange differences | 437,000 | 1,265,000 |
End of the year | 23,757,000 | 128,860,000 | 176,206,000
Application and platform, Developed internally | Continuing and Discontinued operations |  |  |
Intangible assets |  |  |
Impairment | (2,392,000) | (1,400,000) |
Application and platform, Developed internally | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 802,696,000 |  |
End of the year | 647,025,000 | 802,696,000 |
Application and platform, Developed internally | Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (680,040,000) |  |
End of the year | (629,909,000) | (680,040,000) |
Application and platform, Developed internally | Exchange difference |  |  |
Intangible assets |  |  |
Beginning of the year | 6,204,000 |  |
End of the year | 6,641,000 | 6,204,000 |
Application and platform, Acquired | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 61,078,000 |  |
End of the year | 61,078,000 | 61,078,000 |
Application and platform, Acquired | Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (61,078,000) |  |
End of the year | (61,078,000) | (61,078,000) |
Purchased software |  |  |
Intangible assets |  |  |
Beginning of the year | 7,229,000 | 12,821,000 |
Additions | 602,000 | 9,779,000 |
Amortization | (3,291,000) | (15,509,000) |
Disposal of subsidiaries (Note 12) | (1,934,000) |  |
Exchange differences | 7,000 | 138,000 |
End of the year | 2,613,000 | 7,229,000 | 12,821,000
Purchased software | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 159,513,000 |  |
End of the year | 133,506,000 | 159,513,000 |
Purchased software | Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (152,394,000) |  |
End of the year | (131,010,000) | (152,394,000) |
Purchased software | Exchange difference |  |  |
Intangible assets |  |  |
Beginning of the year | 110,000 |  |
End of the year | 117,000 | 110,000 |
Development costs in progress |  |  |
Intangible assets |  |  |
Beginning of the year | 16,001,000 | 29,179,000 |
Additions | 20,708,000 | 21,709,000 |
Transfer | (17,608,000) | (30,764,000) |
Disposal of subsidiaries (Note 12) | (13,102,000) |  |
Exchange differences | (135,000) | 328,000 |
End of the year | 5,864,000 | 16,001,000 | 29,179,000
Development costs in progress | Continuing and Discontinued operations |  |  |
Intangible assets |  |  |
Impairment |  | (4,451,000) |
Development costs in progress | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 15,193,000 |  |
End of the year | 5,191,000 | 15,193,000 |
Development costs in progress | Exchange difference |  |  |
Intangible assets |  |  |
Beginning of the year | 808,000 |  |
End of the year | 673,000 | 808,000 |
Goodwill |  |  |
Intangible assets |  |  |
Beginning of the year | 289,161,000 | 289,161,000 |
Impairment | (131,901,000) |  |
End of the year | 157,260,000 | 289,161,000 | 289,161,000
Goodwill | Continuing and Discontinued operations |  |  |
Intangible assets |  |  |
Impairment | (131,901,000) |  |
Goodwill | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 289,161,000 |  |
End of the year | 157,260,000 | 289,161,000 |
Business license |  |  |
Intangible assets |  |  |
Beginning of the year | 30,120,000 | 61,026,000 |
Amortization | (23,978,000) | (30,906,000) |
End of the year | 6,142,000 | 30,120,000 | 61,026,000
Business license | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 155,492,000 |  |
End of the year | 155,492,000 | 155,492,000 |
Business license | Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (125,372,000) |  |
End of the year | (149,350,000) | (125,372,000) |
Others |  |  |
Intangible assets |  |  |
Beginning of the year |  | 2,043,000 |
Amortization |  | (2,043,000) |
End of the year |  |  | ¥ 2,043,000
Others | Cost |  |  |
Intangible assets |  |  |
Beginning of the year | 80,263,000 |  |
End of the year | 80,263,000 | 80,263,000 |
Others | Accumulated depreciation |  |  |
Intangible assets |  |  |
Beginning of the year | (80,263,000) |  |
End of the year | ¥ (80,263,000) | ¥ (80,263,000) |

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