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Cash flow information (Tables) | 12 Months Ended
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Dec. 31, 2024
Cash flow information |
Schedule of cash used in operations | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the year ended
​ | ​ | December 31,
​ |  | 2022 |  | 2023 |  | 2024
​ | ​ | RMB’000 | ​ | RMB’000 | ​ | RMB’000
Loss before income tax |  | (990,173) | ​ | (361,714) | ​ | (39,839)
Depreciation and amortization |  | 281,430 | ​ | 201,341 | ​ | 106,898
Net impairment losses on financial and contract assets | ​ | 33,639 | ​ | 53,950 | ​ | 42,111
Net impairment losses on intangible assets | ​ | 10,208 | ​ | 5,851 | ​ | 134,293
Losses/(gains) on disposal of property and equipment and intangible asset |  | 14,490 | ​ | 6,058 | ​ | (3,485)
Share-based payments expenses (Note 28) |  | 13,361 |  | 14,497 |  | 1,158
Net gain on derivatives (Note 9) |  | (262,769) | ​ | (30,592) | ​ | (25,598)
Net gain on financial assets at fair value through profit or loss (Note 9) |  | (30,687) | ​ | (20,007) | ​ | (14,140)
Share of gain of associate and joint venture (Note 16) |  | (24,852) | ​ | (4,607) | ​ | —
Impairment charges on associate (Note 16) | ​ | 10,998 | ​ | 7,157 | ​ | —
Gain on disposal of subsidiaries (Note12) | ​ | — | ​ | — | ​ | (260,137)
Remeasurement of redemption liability (Note 9) | ​ | (37,874) | ​ | — | ​ | —
Finance costs |  | 35,168 | ​ | 19,535 | ​ | 12,501
Interest from investing activities | ​ | (6,646) | ​ | (26,252) | ​ | (9,163)
Exchange losses (Note 9) | ​ | 312,843 | ​ | 11,171 | ​ | 7,809
Changes in working capital: |  |  |  |  |  |
Trade receivables |  | (63,884) |  | 185,745 |  | 178,963
Contract assets |  | 106,135 |  | 29,276 |  | 27,362
Prepayments and other receivables |  | (335,419) | ​ | 165,244 | ​ | 555,417
Trade and other payable |  | 106,952 | ​ | (817,507) | ​ | (785,342)
Contract liabilities |  | 13,365 | ​ | (30,938) | ​ | (27,242)
Customer deposits | ​ | 579,012 | ​ | 332,031 | ​ | 149,339
Other financial liabilities from virtual bank | ​ | 89,327 | ​ | (34,954) | ​ | (54,373)
Financial assets measured at amortized cost from virtual bank | ​ | 13,341 | ​ | (3,098) | ​ | (723)
Financial assets measured at fair value through other comprehensive income from virtual bank |  | (504,942) | ​ | (294,583) | ​ | (206,249)
Payroll and welfare payables | ​ | (83,809) | ​ | (45,350) | ​ | (60,894)
​ |  | (720,786) | ​ | (637,746) | ​ | (271,334)
Schedule of non-cash investing and financing activities | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the year ended
​ | ​ | December 31,
​ |  | 2022 |  | 2023 |  | 2024
​ | ​ | RMB’000 | ​ | RMB’000 | ​ | RMB’000
Acquisition of right‑of‑use properties by leasing (Note 14) |  | 76,534 |  | 21,612 |  | 58,238
Schedule of gross debt and gross debt reconciliation |
​ | ​ | ​ | ​ | ​
​ | ​ | As at December 31,
​ |  | 2023 |  | 2024
​ | ​ | RMB’000 | ​ | RMB’000
Restricted cash and time deposits over three months | ​ | 447,564 |  | 51,940
Cash and cash equivalents | ​ | 1,379,473 |  | 1,947,922
Financial assets at fair value through profit or loss | ​ | 925,204 |  | 455,016
Lease liabilities (Note 19) | ​ | (51,224) |  | (24,405)
—due within one year | ​ | (22,941) |  | (13,735)
—due after one year | ​ | (28,283) |  | (10,670)
Borrowings — repayable within one year | ​ | (251,732) |  | (19,160)
​ | ​ | 2,449,285 |  | 2,411,313
​ | ​ | ​ | ​ | ​
Cash and liquid investments | ​ | 2,752,241 |  | 2,454,878
Gross debt - fixed interest rates | ​ | (302,956) |  | (43,565)
​ | ​ | 2,449,285 |  | 2,411,313
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | Financial | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | assets at | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | fair value | ​ | Liabilities from | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | through | ​ | financing activities | ​ | ​
​ |  | Restricted |  | Cash and cash |  | profit or |  | Lease |  | ​ |  | ​
​ | ​ | cash (ii) | ​ | equivalents | ​ | loss | ​ | liabilities | ​ | Borrowings | ​ | Total
​ | ​ | RMB’000 | ​ | RMB’000 | ​ | RMB’000 | ​ | RMB’000 | ​ | RMB’000 | ​ | RMB’000
As at January 1, 2022 |  | 1,060,427 | ​ | 1,399,370 | ​ | 2,071,653 | ​ | (154,890) | ​ | (815,260) | ​ | 3,561,300
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Cash flows |  | (788,828) | ​ | 433,119 | ​ | (1,411,713) | ​ | 76,734 | ​ | 543,501 | ​ | (1,147,187)
Acquisition of right-of-use assets | ​ | — | ​ | — | ​ | — | ​ | (76,534) | ​ | — | ​ | (76,534)
Other Changes (i) |  | 72,215 | ​ | 75,287 | ​ | 30,687 | ​ | 63,107 | ​ | (17,303) | ​ | 223,993
As at December 31, 2022 |  | 343,814 | ​ | 1,907,776 | ​ | 690,627 | ​ | (91,583) | ​ | (289,062) | ​ | 2,561,572
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Cash flows | ​ | 77,533 | ​ | (543,432) | ​ | 214,570 | ​ | 60,922 | ​ | 49,403 | ​ | (141,004)
Acquisition of right-of-use assets | ​ | — | ​ | — | ​ | — | ​ | (21,612) | ​ | — | ​ | (21,612)
Other Changes (i) | ​ | 26,217 | ​ | 15,129 | ​ | 20,007 | ​ | 1,049 | ​ | (12,073) | ​ | 50,329
As at December 31, 2023 | ​ | 447,564 | ​ | 1,379,473 | ​ | 925,204 | ​ | (51,224) | ​ | (251,732) | ​ | 2,449,285
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Cash flows | ​ | 385,374 | ​ | 547,155 | ​ | (484,327) | ​ | 36,259 | ​ | 243,064 | ​ | 727,525
Acquisition of right-of-use assets | ​ | — | ​ | — | ​ | — | ​ | (58,238) | ​ | — | ​ | (58,238)
Other Changes (i) | ​ | (780,998) | ​ | 21,294 | ​ | 14,139 | ​ | 48,798 | ​ | (10,492) | ​ | (707,259)
As at December 31, 2024 | ​ | 51,940 | ​ | 1,947,922 | ​ | 455,016 | ​ | (24,405) | ​ | (19,160) | ​ | 2,411,313
| (i) | Other changes include accrued interests, disposal, foreign currency translation differences and other non-cash movements.
| (ii) | Cash flows include restricted cash and time deposits over three months movements recognized in cash flows generated from or used in operating activities and investing activities.

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