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RESTRUCTURING CHARGES
3 Months Ended
Mar. 31, 2021
RESTRUCTURING CHARGES  
RESTRUCTURING CHARGES

NOTE 12RESTRUCTURING CHARGES

2020 Restructuring Plan

In the third and fourth quarters of 2020, the Company took restructuring actions to lower our operating expenses structurally and permanently relative to revenue and to accelerate the transformation of our business (the “Restructuring Plan”). Most of these actions are based on our recent experience and learning in the COVID-19 pandemic and a resulting review of our operations, which continues to address certain operating expenses such as occupancy expense and salaries and related expenses.

A summary of the activity affecting the Company's accrued contractual termination benefit liability for the period ended March 31, 2021 is as follows:

    

Restructuring Plan

Balance at January 1, 2020

    

$

Amounts accrued

 

2,349

Amounts paid/incurred

 

(1,936)

Balance at March 31, 2021

 

$

413

The $2.3 million of net restructuring charges was primarily related to contractual termination benefits, and was recorded in selling, general and administrative expenses. We expect that the remaining actions of the Restructuring Plan Plan will be completed over the next six months.