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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

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FORM 10-Q

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​ | ​
☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

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For the quarterly period ended September 30, 2024

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OR

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​ | ​
☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

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For the transition period from to

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Commission File Number: 001-33287

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INFORMATION SERVICES GROUP, INC.

(Exact name of Registrant as specified in its charter)

​

Delaware | ​ | 20-5261587
(State or other jurisdiction of | ​ | (I.R.S. Employer
incorporation or organization) | ​ | Identification No.)

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2187 Atlantic Street
Stamford, CT 06902
(Address of principal executive offices and zip code)

​

(203) 517-3100

(Registrant’s telephone number, including area code)

​

Securities registered pursuant to Section 12(b) of the Act:

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​ | ​ | ​
Title of each class | Trading symbol | Name of each exchange on which registered
Shares of Common Stock, $0.001 par value | III | The Nasdaq Stock Market LLC

​

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ⌧ No ◻

​

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ⌧ No ◻

​

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):

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Large accelerated filer ◻ | ​ | Accelerated filer ☒ | ​ | Non-accelerated filer ◻ | ​ | Smaller reporting company ☐
​ | ​ | ​ | ​ | ​ | ​ | Emerging growth company ☐

​

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ◻

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). ☐ Yes ⌧ No

​

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

​

Class |  | Outstanding at November 4, 2024
Common Stock, $0.001 par value | ​ | 49,072,315 shares
​ | ​ | ​

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​

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CAUTIONARY NOTE REGARDING

FORWARD-LOOKING STATEMENTS

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This Quarterly Report on Form 10–Q includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. We have based these forward-looking statements on our current expectations and projections about future events. These forward-looking statements are subject to known and unknown risks, uncertainties and assumptions about us that may cause our actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as “may,” “should,” “could,” “would,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “continue,” or the negative of such terms or other similar expressions. Our actual results may vary materially from those expected or anticipated in these forward-looking statements. The realization of such forward-looking statements may be impacted by certain important unanticipated factors. Because of these and other factors that may affect our operating results, past performance should not be considered as an indicator of future performance, and investors should not use historical results to anticipate results or trends in future periods. These forward-looking statements speak only as of the date of this Quarterly Report on Form 10-Q. Except as required by applicable law, we undertake no obligation to publicly update or revise any forward-looking statements contained in this Quarterly Report on Form 10-Q, whether as a result of any new information, future events or otherwise. Readers should carefully review the risk factors described in this and other documents that we file from time to time with the Securities and Exchange Commission, including the risks set forth in Part I, Item 1A “Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and subsequent Current Reports on Form 8-K and Quarterly Reports on Form 10-Q.

​

1

PART I—FINANCIAL INFORMATION

​

ITEM 1.FINANCIAL STATEMENTS (UNAUDITED)

​

INFORMATION SERVICES GROUP, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited)

(In thousands, except par value)

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | September 30, | ​ | December 31, | ​
​ |  | 2024 |  | 2023 |
ASSETS | ​ | ​ | ​ | ​ | ​ | ​ | ​
Current assets | ​ | ​ | ​ | ​ | ​ | ​ | ​
Cash and cash equivalents | ​ | $ | 9,690 | ​ | $ | 22,636 | ​
Accounts receivable and contract assets, net of allowance of $5,427 and $5,288, respectively | ​ |  | 60,690 | ​ |  | 82,117 | ​
Prepaid expenses and other current assets | ​ |  | 10,449 | ​ |  | 8,091 | ​
Held for sale current assets | ​ | ​ | 16,060 | ​ | ​ | — | ​
Total current assets | ​ |  | 96,889 | ​ |  | 112,844 | ​
Restricted cash | ​ |  | 89 | ​ |  | 173 | ​
Furniture, fixtures and equipment, net | ​ |  | 6,262 | ​ |  | 6,446 | ​
Right-of-use lease assets | ​ |  | 6,161 | ​ |  | 7,473 | ​
Goodwill | ​ |  | 87,545 | ​ |  | 97,232 | ​
Intangible assets, net | ​ |  | 3,936 | ​ |  | 12,615 | ​
Deferred tax assets | ​ |  | 5,502 | ​ |  | 4,775 | ​
Other assets | ​ |  | 4,550 | ​ |  | 5,787 | ​
Held for sale non-current assets | ​ | ​ | 16,212 | ​ | ​ | — | ​
Total assets | ​ | $ | 227,146 | ​ | $ | 247,345 | ​
LIABILITIES AND STOCKHOLDERS’ EQUITY | ​ | ​ | ​ | ​ | ​ | ​ | ​
Current liabilities | ​ | ​ | ​ | ​ | ​ | ​ | ​
Accounts payable | ​ | $ | 8,775 | ​ | $ | 11,302 | ​
Contract liabilities | ​ |  | 9,880 | ​ | ​ | 9,521 | ​
Accrued expenses and other current liabilities | ​ |  | 22,723 | ​ | ​ | 25,451 | ​
Held for sale current liabilities | ​ | ​ | 7,849 | ​ | ​ | — | ​
Total current liabilities | ​ |  | 49,227 | ​ | ​ | 46,274 | ​
Long-term debt | ​ |  | 66,175 | ​ | ​ | 79,175 | ​
Deferred tax liabilities | ​ |  | 2,542 | ​ | ​ | 2,384 | ​
Operating lease liabilities | ​ |  | 3,946 | ​ | ​ | 5,287 | ​
Other liabilities | ​ |  | 5,826 | ​ | ​ | 12,143 | ​
Held for sale non-current liabilities | ​ | ​ | 2,872 | ​ | ​ | — | ​
Total liabilities | ​ |  | 130,588 | ​ | ​ | 145,263 | ​
Commitments and contingencies (Note 9) | ​ | ​ | ​ | ​ | ​ | ​ | ​
Stockholders’ equity | ​ | ​ | ​ | ​ | ​ | ​ | ​
Preferred stock, $0.001 par value; 10,000 shares authorized; none issued | ​ |  | — | ​ | ​ | — | ​
Common stock, $0.001 par value; 100,000 shares authorized; 49,658 shares issued and 49,018 outstanding at September 30, 2024 and 49,472 shares issued and 48,653 outstanding at December 31, 2023 | ​ |  | 50 | ​ | ​ | 49 | ​
Additional paid-in capital | ​ |  | 210,468 | ​ | ​ | 217,684 | ​
Treasury stock (640 and 819 common shares, respectively, at cost) | ​ |  | (2,121) | ​ | ​ | (3,959) | ​
Accumulated other comprehensive loss | ​ |  | (8,933) | ​ | ​ | (8,989) | ​
Accumulated deficit | ​ |  | (102,906) | ​ | ​ | (102,703) | ​
Total stockholders’ equity | ​ |  | 96,558 | ​ | ​ | 102,082 | ​
Total liabilities and stockholders’ equity | ​ | $ | 227,146 | ​ | $ | 247,345 | ​

The accompanying notes are an integral part of these condensed consolidated financial statements.

2

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME

(Unaudited)

(In thousands, except per share data)

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended | ​ | Nine Months Ended
​ | ​ | September 30, | ​ | September 30,
​ |  | 2024 |  | 2023 | ​ | 2024 |  | 2023
Revenues | ​ | $ | 61,277 | ​ | $ | 71,773 | ​ | $ | 189,808 | ​ | $ | 224,868
Operating expenses | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Direct costs and expenses for advisors | ​ |  | 36,530 | ​ |  | 43,032 | ​ |  | 116,484 | ​ |  | 138,048
Selling, general and administrative | ​ |  | 18,855 | ​ |  | 20,992 | ​ |  | 63,026 | ​ |  | 63,992
Depreciation and amortization | ​ |  | 1,598 | ​ |  | 1,526 | ​ |  | 4,724 | ​ |  | 4,692
Operating income | ​ |  | 4,294 | ​ |  | 6,223 | ​ |  | 5,574 | ​ |  | 18,136
Interest income | ​ |  | 222 | ​ |  | 104 | ​ |  | 701 | ​ |  | 285
Interest expense | ​ |  | (1,604) | ​ |  | (1,533) | ​ |  | (4,672) | ​ |  | (4,676)
Foreign currency transaction loss | ​ |  | (30) | ​ |  | (2) | ​ |  | (24) | ​ |  | (40)
Income before taxes | ​ |  | 2,882 | ​ |  | 4,792 | ​ |  | 1,579 | ​ |  | 13,705
Income tax provision | ​ |  | 1,734 | ​ |  | 1,591 | ​ |  | 1,782 | ​ |  | 4,680
Net income (loss) | ​ | $ | 1,148 | ​ | $ | 3,201 | ​ | $ | (203) | ​ | $ | 9,025
Weighted average shares outstanding: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Basic | ​ |  | 48,940 | ​ |  | 48,711 | ​ |  | 48,743 | ​ |  | 48,542
Diluted | ​ |  | 50,158 | ​ |  | 50,257 | ​ |  | 48,743 | ​ |  | 50,287
Earnings (loss) per share: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Basic | ​ | $ | 0.02 | ​ | $ | 0.07 | ​ | $ | (0.00) | ​ | $ | 0.19
Diluted | ​ | $ | 0.02 | ​ | $ | 0.06 | ​ | $ | (0.00) | ​ | $ | 0.18
Comprehensive income: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Net income (loss) | ​ | $ | 1,148 | ​ | $ | 3,201 | ​ | $ | (203) | ​ | $ | 9,025
Foreign currency translation gain (loss), net of tax (expense) benefit of $(82), $128, $8 and $86, respectively | ​ |  | 637 | ​ |  | (427) | ​ |  | 56 | ​ |  | (271)
Comprehensive income (loss) | ​ | $ | 1,785 | ​ | $ | 2,774 | ​ | $ | (147) | ​ | $ | 8,754

​

The accompanying notes are an integral part of these condensed consolidated financial statements.

​

3

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

(In thousands, except per share data)

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Accumulated | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | Additional | ​ | ​ | ​ | ​ | Other | ​ | ​ | ​ | ​ | Total
​ | ​ | Common Stock | ​ | Paid-in | ​ | Treasury | ​ | Comprehensive | ​ | Accumulated | ​ | Stockholders’
​ |  | Shares |  | Amount |  | Capital |  | Stock |  | Loss |  | Deficit |  | Equity
Balance June 30, 2024 | ​ | 49,658 | ​ | $ | 50 | ​ | $ | 211,854 | ​ | $ | (2,753) | ​ | $ | (9,570) | ​ | $ | (104,054) | ​ | $ | 95,527
Net income | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 1,148 | ​ | ​ | 1,148
Other comprehensive income | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 637 | ​ | ​ | — | ​ | ​ | 637
Treasury shares repurchased | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (800) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (800)
Proceeds from issuance of employee stock purchase plan (ESPP) shares | ​ | — | ​ | ​ | — | ​ | ​ | (112) | ​ | ​ | 303 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 191
Issuance of treasury shares for RSUs vested | ​ | — | ​ | ​ | — | ​ | ​ | (1,129) | ​ | ​ | 1,129 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | —
Accrued dividends on unvested shares | ​ | — | ​ | ​ | — | ​ | ​ | (121) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (121)
Dividend payable | ​ | — | ​ | ​ | — | ​ | ​ | (2,206) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (2,206)
Cash dividends paid to shareholders ($0.045 per share) | ​ | — | ​ | ​ | — | ​ | ​ | (147) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (147)
Stock based compensation | ​ | — | ​ | ​ | — | ​ | ​ | 2,329 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 2,329
Balance September 30, 2024 | ​ | 49,658 | ​ | $ | 50 | ​ | $ | 210,468 | ​ | $ | (2,121) | ​ | $ | (8,933) | ​ | $ | (102,906) | ​ | $ | 96,558
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Accumulated | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | Additional | ​ | ​ | ​ | ​ | Other | ​ | ​ | ​ | ​ | Total
​ | ​ | Common Stock | ​ | Paid-in | ​ | Treasury | ​ | Comprehensive | ​ | Accumulated | ​ | Stockholders’
​ |  | Shares |  | Amount |  | Capital |  | Stock |  | Loss |  | Deficit |  | Equity
Balance December 31, 2023 | ​ | 49,472 | ​ | $ | 49 | ​ | $ | 217,684 | ​ | $ | (3,959) | ​ | $ | (8,989) | ​ | $ | (102,703) | ​ | $ | 102,082
Net loss | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (203) | ​ | ​ | (203)
Other comprehensive income | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 56 | ​ | ​ | — | ​ | ​ | 56
Treasury shares repurchased | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (5,306) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (5,306)
Proceeds from issuance of ESPP shares | ​ | — | ​ | ​ | — | ​ | ​ | (235) | ​ | ​ | 873 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 638
Issuance of treasury shares for RSUs vested | ​ | — | ​ | ​ | — | ​ | ​ | (6,271) | ​ | ​ | 6,271 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | —
Issuance of shares for Change 4 Growth | ​ | 186 | ​ | ​ | 1 | ​ | ​ | 700 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 701
Accrued dividends on unvested shares | ​ | — | ​ | ​ | — | ​ | ​ | (23) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (23)
Dividend payable | ​ | — | ​ | ​ | — | ​ | ​ | (2,206) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (2,206)
Cash dividends paid to shareholders ($0.09 per share) | ​ | — | ​ | ​ | — | ​ | ​ | (4,871) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (4,871)
Stock based compensation | ​ | — | ​ | ​ | — | ​ | ​ | 5,690 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 5,690
Balance September 30, 2024 |  | 49,658 | ​ | $ | 50 | ​ | $ | 210,468 | ​ | $ | (2,121) | ​ | $ | (8,933) | ​ | $ | (102,906) | ​ | $ | 96,558

​

The accompanying notes are an integral part of these condensed consolidated financial statements.

​

4

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

(In thousands, except per share data)

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Accumulated | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | Additional | ​ | ​ | ​ | ​ | Other | ​ | ​ | ​ | ​ | Total
​ | ​ | Common Stock | ​ | Paid-in | ​ | Treasury | ​ | Comprehensive | ​ | Accumulated | ​ | Stockholders’
​ |  | Shares |  | Amount |  | Capital |  | Stock |  | Loss |  | Deficit |  | Equity
Balance June 30, 2023 | ​ | 49,472 | ​ | $ | 49 | ​ | $ | 221,094 | ​ | $ | (5,128) | ​ | $ | (9,521) | ​ | $ | (103,033) | ​ | $ | 103,461
Net income | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 3,201 | ​ | ​ | 3,201
Other comprehensive loss | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (427) | ​ | ​ | — | ​ | ​ | (427)
Treasury shares repurchased | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (923) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (923)
Proceeds from issuance of ESPP shares | ​ | — | ​ | ​ | — | ​ | ​ | (63) | ​ | ​ | 301 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 238
Issuance of treasury shares for RSUs vested | ​ | — | ​ | ​ | — | ​ | ​ | (2,366) | ​ | ​ | 2,366 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | —
Accrued dividends on unvested shares | ​ | — | ​ | ​ | — | ​ | ​ | 427 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 427
Cash dividends paid to shareholders ($0.045 per share) | ​ | — | ​ | ​ | — | ​ | ​ | (2,345) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (2,345)
Stock based compensation | ​ | — | ​ | ​ | — | ​ | ​ | 2,096 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 2,096
Balance September 30, 2023 |  | 49,472 | ​ | $ | 49 | ​ | $ | 218,843 | ​ | $ | (3,384) | ​ | $ | (9,948) | ​ | $ | (99,832) | ​ | $ | 105,728
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Accumulated | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | Additional | ​ | ​ | ​ | ​ | Other | ​ | ​ | ​ | ​ | Total
​ | ​ | Common Stock | ​ | Paid-in | ​ | Treasury | ​ | Comprehensive | ​ | Accumulated | ​ | Stockholders’
​ |  | Shares |  | Amount |  | Capital |  | Stock |  | Loss |  | Deficit |  | Equity
Balance December 31, 2022 | ​ | 49,472 | ​ | $ | 49 | ​ | $ | 226,293 | ​ | $ | (7,487) | ​ | $ | (9,677) | ​ | $ | (108,747) | ​ | $ | 100,431
Net income | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 9,025 | ​ | ​ | 9,025
Other comprehensive loss | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (271) | ​ | ​ | — | ​ | ​ | (271)
Impact of change in accounting policy | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (110) | ​ | ​ | (110)
Treasury shares repurchased | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (4,455) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (4,455)
Proceeds from issuance of ESPP shares | ​ | — | ​ | ​ | — | ​ | ​ | (285) | ​ | ​ | 1,004 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 719
Issuance of treasury shares for RSUs vested | ​ | — | ​ | ​ | — | ​ | ​ | (7,554) | ​ | ​ | 7,554 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | —
Accrued dividends on unvested shares | ​ | — | ​ | ​ | — | ​ | ​ | 169 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 169
Cash dividends paid to shareholders ($0.13 per share) | ​ | — | ​ | ​ | — | ​ | ​ | (6,532) | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | (6,532)
Stock based compensation | ​ | — | ​ | ​ | — | ​ | ​ | 6,752 | ​ | ​ | — | ​ | ​ | — | ​ | ​ | — | ​ | ​ | 6,752
Balance September 30, 2023 |  | 49,472 | ​ | $ | 49 | ​ | $ | 218,843 | ​ | $ | (3,384) | ​ | $ | (9,948) | ​ | $ | (99,832) | ​ | $ | 105,728

​

The accompanying notes are an integral part of these condensed consolidated financial statements.

​

​

5

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

(In thousands)

​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Nine Months Ended
​ | ​ | September 30,
​ |  | 2024 |  | 2023
Cash flows from operating activities | ​ | ​ | ​ | ​ | ​ | ​
Net (loss) income | ​ | $ | (203) | ​ | $ | 9,025
Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities: | ​ | ​ | ​ | ​ | ​ | ​
Depreciation expense | ​ |  | 2,494 | ​ |  | 2,340
Amortization of intangible assets | ​ |  | 2,230 | ​ |  | 2,352
Deferred tax expense from stock issuances | ​ |  | (372) | ​ |  | (230)
Write-off of deferred financing costs | ​ | ​ | — | ​ | ​ | 379
Amortization of deferred financing costs | ​ |  | 167 | ​ |  | 182
Stock-based compensation | ​ |  | 5,690 | ​ |  | 6,752
Change in fair value of contingent consideration | ​ | ​ | (2,323) | ​ | ​ | 77
Provisions for credit losses | ​ | ​ | 1,098 | ​ | ​ | 432
Deferred tax (benefit) provision | ​ |  | (136) | ​ |  | 125
Changes in operating assets and liabilities: | ​ | ​ | ​ | ​ | ​ | ​
Accounts receivable and contract assets | ​ |  | 4,433 | ​ |  | (12,380)
Prepaid expenses and other assets | ​ |  | (287) | ​ |  | (2,145)
Accounts payable | ​ |  | (1,459) | ​ |  | (4,653)
Contract liabilities | ​ |  | 545 | ​ |  | (370)
Accrued expenses and other liabilities | ​ |  | 1,435 | ​ |  | 720
Net cash provided by operating activities | ​ |  | 13,312 | ​ |  | 2,606
Cash flows from investing activities | ​ | ​ | ​ | ​ | ​ | ​
Purchase of furniture, fixtures and equipment | ​ |  | (2,303) | ​ |  | (1,640)
Net cash used in investing activities | ​ |  | (2,303) | ​ |  | (1,640)
Cash flows from financing activities | ​ | ​ | ​ | ​ | ​ | ​
Proceeds from revolving facility (Note 11) | ​ | ​ | 10,000 | ​ | ​ | 84,175
Repayment of outstanding debt (Note 11) | ​ | ​ | (23,000) | ​ | ​ | (84,175)
Proceeds from issuance of employee stock purchase plan shares | ​ |  | 637 | ​ | ​ | 719
Debt financing costs | ​ |  | — | ​ | ​ | (827)
Payments related to tax withholding for stock-based compensation | ​ |  | (1,921) | ​ |  | (2,461)
Payment of contingent consideration | ​ | ​ | (1,657) | ​ | ​ | (1,460)
Cash dividends paid to shareholders | ​ | ​ | (4,871) | ​ | ​ | (6,532)
Treasury shares repurchased | ​ |  | (3,385) | ​ |  | (1,994)
Net cash used in financing activities | ​ |  | (24,197) | ​ |  | (12,555)
Effect of exchange rate changes on cash | ​ |  | 158 | ​ |  | (265)
Net decrease in cash, cash equivalents, and restricted cash | ​ |  | (13,030) | ​ |  | (11,854)
Cash, cash equivalents, and restricted cash, beginning of period | ​ |  | 22,809 | ​ |  | 30,670
Cash, cash equivalents, and restricted cash, end of period | ​ | $ | 9,779 | ​ | $ | 18,816
​ | ​ | ​ | ​ | ​ | ​ | ​
Supplemental disclosures of cash flow information: | ​ | ​ | ​ | ​ | ​ | ​
Cash paid for: | ​ | ​ | ​ | ​ | ​ | ​
Interest | ​ | $ | 4,416 | ​ | $ | 3,798
Taxes, net of refunds | ​ | $ | 2,515 | ​ | $ | 6,848
​ | ​ | ​ | ​ | ​ | ​ | ​
Non-cash investing and financing activities: | ​ | ​ | ​ | ​ | ​ | ​
Issuance of treasury stock for vested restricted stock units | ​ | $ | 6,271 | ​ | $ | 7,554

​

The accompanying notes are an integral part of these condensed consolidated financial statements.

​

​

6

​

INFORMATION SERVICES GROUP, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(tabular amounts in thousands, except per share data)

(unaudited)

​

​

NOTE 1—DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS

​

Information Services Group, Inc. (Nasdaq: III) (the “Company,” “ISG,” “we,” “us” or “our”) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the top 100 enterprises in our markets, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and faster growth. The Company specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Based in Stamford, Connecticut, ISG employs over 1,500 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com. The content on our website is available for informational purposes only. It should not be relied upon for investment purposes, nor is it incorporated by reference into this Form 10-Q or any other filings.

The Company was founded in 2006 with the strategic vision to become a high-growth, leading provider of information-based advisory services. We continue to believe that our vision will be realized through the acquisition, integration and successful operation of market-leading brands within the data, analytics and advisory industry.

​

NOTE 2—BASIS OF PRESENTATION

​

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and pursuant to Form 10-Q and Article 10 of Regulation S-X. In the opinion of management, all adjustments (consisting of normal recurring accruals) have been made that are considered necessary for a fair statement of the financial position of the Company as of September 30, 2024, the results of operations for the three and nine months ended September 30, 2024 and 2023 and the cash flows for the nine months ended September 30, 2024 and 2023. The condensed consolidated balance sheet as of December 31, 2023 has been derived from the Company’s audited consolidated financial statements. Operating results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024.

​

Certain information and disclosures normally included in the notes to annual financial statements prepared in accordance with GAAP have been omitted from these interim financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”). Accordingly, these unaudited condensed consolidated financial statements should be read in conjunction with the financial statements for the fiscal year ended December 31, 2023, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023 filed with the SEC.

​

Out-of-Period Adjustment

​

In conjunction with the Company’s close process for the second quarter of 2024, management identified a $0.5 million error related to revenue incorrectly recognized during the third quarter of 2022. Accordingly, the Company recorded a $0.5 million adjustment in the prior quarter to reduce revenue. Management evaluated the pre-tax impact of this error of $0.5 million on the Company’s previously reported interim and annual financial statements for Q3 2022 and full year 2022 and determined that the error was not material to any previously issued financial statements and that the out-of-period adjustment in the second quarter was not material for the three and six months period ended June 30, 2024. The error is also not material to the nine months ended September 30, 2024 and is not expected to be material to the forecasted 2024 annual period.

7

​

​

​

NOTE 3—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

​

Use of Estimates

​

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and revenues and expenses during the periods reported. Actual results may differ from those estimates. The complexity of the estimation process and issues related to the assumptions, risks and uncertainties inherent in the application of the revenue recognition guidance for contracts in which control is transferred to the customer over time affect the amounts of revenues, expenses, contract assets and contract liabilities. Numerous internal and external factors can affect estimates. Estimates are also used for but are not limited to: allowance for credit losses, useful lives of furniture, fixtures and equipment and definite lived intangible assets, depreciation expense, fair value assumptions in evaluating goodwill for impairment, income taxes and deferred tax asset valuation and the valuation of stock-based compensation.

​

Restricted Cash

​

Restricted cash consists of cash and cash equivalents which the Company has committed for rent deposits and are not available for general corporate purposes.

​

Fair Value

​

The carrying value of the Company’s cash and cash equivalents, receivables, accounts payable, other current liabilities and accrued interest approximated their fair values as of September 30, 2024 and December 31, 2023 due to the short-term nature of these accounts.

​

Fair value measurements were applied with respect to our nonfinancial assets and liabilities measured on a nonrecurring basis, which would consist of measurements primarily to goodwill, intangible assets and other long-lived assets and assets acquired and liabilities assumed in a business combination.

​

Fair value is the price that would be received upon a sale of an asset or paid upon a transfer of a liability in an orderly transaction between market participants at the measurement date (exit price). Market participants can use market data or assumptions in pricing the asset or liability, including assumptions about risk and the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market-corroborated or generally unobservable. The use of unobservable inputs is intended to allow for fair value determinations in situations where there is little, if any, market activity for the asset or liability at the measurement date. Under the fair-value hierarchy:

​

| ● | Level 1 measurements include unadjusted quoted market prices for identical assets or liabilities in an active market;

​

| ● | Level 2 measurements include quoted market prices for identical assets or liabilities in an active market that have been adjusted for items such as effects of restrictions for transferability and those that are not quoted but are observable through corroboration with observable market data, including quoted market prices for similar assets; and

​

| ● | Level 3 measurements include those that are unobservable and of a highly subjective measure.

​

8

​

The following tables summarize the assets and liabilities (as applicable) measured at fair value on a recurring basis at the dates indicated:

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Basis of Fair Value Measurements | ​
​ | ​ | September 30, 2024 | ​
​ |  | Level 1 |  | Level 2 |  | Level 3 |  | Total |
Assets: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Cash equivalents |  | $ | 43 |  | $ | — |  | $ | — |  | $ | 43 | ​
Total |  | $ | 43 |  | $ | — |  | $ | — |  | $ | 43 | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Liabilities: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Contingent consideration (1) |  | $ | — |  | $ | — |  | $ | 1,214 |  | $ | 1,214 | ​
Total |  | $ | — |  | $ | — |  | $ | 1,214 |  | $ | 1,214 | ​

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Basis of Fair Value Measurements | ​
​ | ​ | December 31, 2023 | ​
​ |  | Level 1 |  | Level 2 |  | Level 3 |  | Total |
Assets: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Cash equivalents |  | $ | 7,067 |  | $ | — |  | $ | — |  | $ | 7,067 | ​
Total |  | $ | 7,067 |  | $ | — |  | $ | — |  | $ | 7,067 | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Liabilities: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Contingent consideration (1) |  | $ | — |  | $ | — |  | $ | 5,894 |  | $ | 5,894 | ​
Total |  | $ | — |  | $ | — |  | $ | 5,894 |  | $ | 5,894 | ​

(1) | The current and noncurrent contingent consideration are included in “Accrued expenses and other current liabilities” and “Other liabilities,” respectively, as of September 30, 2024 and December 31, 2023.

​

The following table represents the change in the contingent consideration liability during the nine months ended September 30, 2024:

​

​ | ​ | ​ | ​
​ |  | Nine Months Ended
​ |  | September 30,
​ |  | 2024
Beginning Balance | ​ | $ | 5,894
Change 4 Growth earnout adjustment (1) | ​ | ​ | (1,571)
Change 4 Growth contingent consideration payment | ​ | ​ | (2,200)
Ventana earnout adjustment (1) | ​ | ​ | (818)
Ventana contingent consideration payment | ​ | ​ | (157)
Accretion of contingent consideration | ​ |  | 66
Ending Balance | ​ | $ | 1,214

| (1) | Change 4 Growth and Ventana earnout adjustments relate to the expected target achievement not being met for certain milestones specific to the acquisitions.

​

​

The Company’s accompanying unaudited condensed consolidated financial instruments include outstanding borrowings of approximately $66.2 million and $79.2 million as of September 30, 2024, and December 31, 2023, respectively, which are carried at amortized cost. The fair value of debt is classified within Level 3 of the fair value hierarchy. The fair value of the Company’s outstanding borrowings was approximately $66.9 million and $79.8 million as of September 30, 2024 and December 31, 2023, respectively. The fair values of debt have been estimated using a discounted cash flow analysis based on the Company’s incremental borrowing rate for similar borrowing arrangements. The incremental borrowing rate used to discount future cash flows was 6.7% and 6.9% as of September 30, 2024 and

9

​

December 31, 2023, respectively. The Company also considered recent transactions of peer group companies for similar instruments with comparable terms and maturities as well as an analysis of current market conditions and interest rates.

​

Recently Issued Accounting Pronouncements

​

Income Taxes

In December 2023, the Financial Accounting Standards Board (“FASB”) issued updated guidance to enhance the transparency of income tax disclosure by requiring disaggregated information about an entity’s effective tax rate reconciliation, as well as information on taxes paid. This updated guidance is effective for annual periods beginning after December 15, 2024. The Company is currently evaluating the impact on our consolidated financial statements.

​

Segment Reporting

In November 2023, the FASB issued amended guidance on segment reporting to improve financial reporting by requiring disclosure of incremental segment information on an annual and interim basis for all public entities to enable investors to develop more decision-useful financial analyses. This amended guidance is effective for annual periods beginning after December 15, 2023 and interim periods beginning after December 15, 2024. The Company is currently evaluating the impact on our consolidated financial statements.

​

Income Statement Disaggregation

In November 2024, the FASB issued updated guidance ASU 2024-03, to improve the disaggregation of Income Statement Expenses. This guidance requires additional disclosure of certain amounts included in the expense captions presented on the Statement of Operations as well as disclosures about selling expenses. The ASU is effective on a prospective basis, with the option for retrospective application, for annual periods beginning after December 15, 2026 and interim reporting periods beginning after December 15, 2027. Early adoption is permitted for annual financial statements that have not yet been issued. The Company is in the process of assessing the impact the adoption of this guidance will have on the Company’s financial statement disclosures.

​

​

​

NOTE 4—ACQUISITIONS

​

Ventana Research Acquisition

On October 31, 2023, a subsidiary of the Company executed an Asset Purchase Agreement with Ventana Research, Inc. (“Ventana Research”) and consummated the acquisition of substantially all assets, and assumed certain liabilities, of Ventana Research. The purchase price was comprised of $1.0 million of cash consideration paid at closing. Ventana Research will also have the right to receive additional consideration paid via earn-out payments, if certain financial targets are met. At the agreement date, the Company estimated such earn-out payment would be $1.7 million. Please see Note 9—Commitments and Contingencies—Ventana Research Contingent Consideration for more.

The following table summarizes the preliminary consideration transferred to acquire Ventana Research, Inc. and the amount of identified assets acquired, and liabilities assumed, as of the agreement date:

​

​ | ​ | ​ | ​
Cash |  | $ | 1,000
Contingent consideration | ​ |  | 1,657
Total allocable purchase price | ​ | $ | 2,657

​

10

​

The business combination was accounted for under the acquisition method of accounting, and as such, the aggregate purchase price was allocated to the assets acquired, and liabilities assumed, based on estimated fair values as of the closing date. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets was as follows:

​

​ | ​ | ​ | ​
Accounts receivable | ​ | $ | 404
Intangible assets | ​ |  | 1,400
Contract liabilities | ​ |  | (1,362)
Net assets acquired | ​ | $ | 442
​ | ​ | ​ | ​
Goodwill | ​ | $ | 2,215

​

The primary factors that drove the goodwill recognized, the majority of which is deductible for tax purposes, were the inclusion of the legacy Ventana Research workforce and allowing the Company to penetrate an entirely new market sector for software technology vendors.

Costs associated with this acquisition are included in selling, general and administrative expense in the Consolidated Statements of Income and Comprehensive Income appearing in the Company’s Annual Report on the Form 10-K for the year ended December 31, 2023 and totaled $0.1 million during the year ended December 31, 2023. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets and the amortization period was as follows:

​

​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​
​ |  | Purchase Price |  | Estimated
​ |  | Allocation |  | Useful Lives
Amortizable intangible assets: | ​ | ​ | ​ | ​ | ​
Trademark and trade name | ​ | $ | 600 |  | 3 years
Customer relationships | ​ | ​ | 700 | ​ | 7 years
Noncompete agreements | ​ | ​ | 100 | ​ | 2 years
Total intangible assets | ​ | $ | 1,400 | ​ | ​

​

Change 4 Growth Acquisition

​

On October 31, 2022, a subsidiary of the Company executed an Asset Purchase Agreement with Change 4 Growth, LLC (“Change 4 Growth”) and consummated the acquisition of substantially all the assets, and assumed certain liabilities, of Change 4 Growth. The purchase price was comprised of $3.8 million of cash consideration, $0.6 million of shares of ISG common stock issued promptly after closing and Change 4 Growth will also have the right to receive additional consideration paid via earn-out payments, if certain financial targets are met. At the agreement date, the Company estimated such earn-out payment would be $5.6 million. Please see Note 9—Commitments and Contingencies—Change 4 Growth Contingent Consideration for more.

​

The following table summarizes the consideration transferred to acquire Change 4 Growth and the amounts of identified assets acquired, and liabilities assumed, as of the agreement date:

​

​ | ​ | ​ | ​
Cash |  | $ | 3,450
Accrued working capital adjustment | ​ | ​ | 378
ISG common stock | ​ |  | 600
Contingent consideration | ​ |  | 5,560
Total allocable purchase price | ​ | $ | 9,988

​

11

​

This acquisition was accounted for under the acquisition method of accounting, and as such, the aggregate purchase price was allocated to the assets acquired, and liabilities assumed, based on the fair values as of the closing date. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets was as follows:

​

​ | ​ | ​ | ​
Accounts receivable and contract assets | ​ | $ | 1,841
Intangible assets | ​ |  | 4,300
Accounts payable and accrued expense | ​ | ​ | (428)
Contract liabilities | ​ |  | (85)
Net assets acquired | ​ | $ | 5,628
​ | ​ | ​ | ​
Goodwill | ​ | $ | 4,360

​

The primary factors that drove the goodwill recognized, the majority of which is deductible for tax purposes, were the inclusion of the legacy Change 4 Growth workforce and associated organizational change management expertise to enhance and expand the offerings of the ISG Enterprise Change service line.

Costs associated with this acquisition are included in selling, general and administrative expense in the Consolidated Statements of Income and Comprehensive Income appearing in the Company’s Annual Report on Form 10-K for the year ended December 31, 2022 and totaled $0.2 million during year ended December 31, 2022. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets and the amortization period was as follows:

​

​ | ​ | ​ | ​ | ​ | ​
​ |  | Purchase Price |  | Estimated
​ |  | Allocation |  | Useful Lives
Amortizable intangible assets: | ​ | ​ | ​ | ​ | ​
Trademark and trade name | ​ | $ | 1,100 |  | 3 years
Customer relationships | ​ | ​ | 2,900 | ​ | 8 years
Noncompete agreements | ​ | ​ | 300 | ​ | 2 years
Total intangible assets | ​ | $ | 4,300 | ​ | ​

​

​

​

NOTE 5—HELD-FOR-SALE-CLASSIFICATION

​

In September 2024, the Company entered into an agreement to sell the Automation service line to UST for $27 million, of which $20 million will be paid in cash and $7 million will be held in escrow to be released upon the completion of certain conditions specified in the final agreement which include achievement of revenue milestones through the first quarter of 2025 and obtaining client consents by the end of the fourth quarter of 2024. The assets and liabilities of the Automation service line have been classified as held for sale in the Consolidated Balance Sheet as of September 30, 2024 and are measured at the lower of it carrying amount or fair value less costs to sell. The sale closed in the fourth quarter of 2024. The Company expects that the sale proceeds less costs to sell will exceed the preliminary estimate of the carrying value of the net assets for the business. The sale consideration is subject to certain post-closing adjustments, which primarily relate to cash, indebtedness and working capital balances.

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The following table summarizes the components of assets and liabilities held-for-sale on the Consolidated Balance Sheet:

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​ | ​ | ​ | ​ | ​
​ | ​ | ​ | September 30, | ​
​ | ​ | ​ | 2024 | ​
Accounts receivable and contract assets, net of allowance | ​ | ​ | 15,956 | ​
Prepaid expenses and other current assets | ​ | ​ | 105 | ​
Assets held for sale- current assets | ​ | ​ | 16,061 | ​
Goodwill | ​ | ​ | 9,727 | ​
Intangible assets | ​ | ​ | 6,448 | ​
Deferred tax assets | ​ | ​ | 37 | ​
Assets held for sale non-current assets | ​ | ​ | 16,212 | ​
Total Assets held for sale | ​ | ​ | 32,273 | ​
​ | ​ | ​ | ​ | ​
Accounts payable | ​ | ​ | 1,168 | ​
Contract liabilities | ​ | ​ | 185 | ​
Accrued expenses and other current liabilities | ​ | ​ | 6,496 | ​
Assets held for sale current liabilities | ​ | ​ | 7,849 | ​
Other liabilities | ​ | ​ | 2,872 | ​
Assets held for sale non-current liabilities | ​ | ​ | 2,872 | ​
Total Liabilities held for sale | ​ | ​ | 10,721 | ​

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As a result of the agreement to sell the Automation service line to UST in September 2024, the Company allocated goodwill to the Automation service line using a relative fair value method. In addition, we completed an assessment of any potential goodwill impairment immediately prior and subsequent to the allocation and determined that no impairment existed. We estimated the fair value of the Automation service line based on the terms and conditions of the sales agreement with UST which primarily reflected $20.0 million in cash, a fair value estimate of the $7.0 million held in escrow and an estimate for a working capital adjustment. The fair value of the amounts held in escrow was estimated based on the probability of achieving revenue targets per the agreement based on forecasted revenues and of obtaining the required consents from clients. As the escrow periods per the agreement are both less than 12 months, the fair value estimates related to these amounts were not present valued. The amounts received from escrow are subject to change based on results. Based on the valuations performed over the Automation service line and the remaining business, the fair values were determined to be in excess of the carrying value and therefore there was no impairment.

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NOTE 6—REVENUE

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The majority of our revenue is derived from contracts that can span from a few months to several years. We enter into contracts that can include various combinations of services, which, depending on contract type, are sometimes capable of being distinct. If services are determined to be distinct, they are accounted for as separate performance obligations. A performance obligation is a promise in a contract to transfer a distinct good or service to the client and is the unit of account. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The majority of our contracts have a single performance obligation as the promise to transfer the individual services is not separately identifiable from other promises in the contracts and, therefore, is not distinct. For contracts with multiple performance obligations, we allocate the transaction price to each performance obligation using our best estimate of the standalone selling price, or SSP, of each distinct product or service in the contract. We establish SSP based on management’s estimated selling price or observable prices of products or services sold separately in comparable circumstances to similar clients.

Our contracts may include promises to transfer multiple services and products to a client. Determining whether services and products are considered distinct performance obligations that should be accounted for separately versus together may require judgment.

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Contract Balances

The timing of revenue recognition, billings and cash collections result in billed accounts receivables, unbilled receivables (contract assets) and customer advances and deposits (contract liabilities). Our clients are billed based on the type of arrangement. A portion of our services is billed monthly based on hourly or daily rates. There are also client engagements in which we bill a fixed amount for our services. This may be one single amount covering the whole engagement or several amounts for various phases, functions or milestones. Generally, billing occurs subsequent to revenue recognition, resulting in contract assets. However, we sometimes receive advances or deposits before revenue is recognized, resulting in contract liabilities. Contract assets and liabilities are generally reported in the current assets and current liabilities sections of the consolidated balance sheet, at the end of each reporting period, based on the timing of the satisfaction of the related performance obligation(s). For multi-year software sales with annual invoicing, we perform a significant financing component calculation and recognize the associated interest income throughout the duration of the financing period. In addition, we reclassify the resulting contract asset balances as current and noncurrent receivables as receipt of the consideration is conditional only on the passage of time and there are no performance risk factors present. See the table below for a breakdown of contract assets and contract liabilities:

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​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, |  | December 31,
​ |  | 2024 |  | 2023
Contract assets | ​ | $ | 12,002 | ​ | $ | 30,176
Contract liabilities | ​ | $ | 9,880 | ​ | $ | 9,521

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Revenue recognized for the three and nine months ended September 30, 2024 that was included in the contract liability balance at January 1, 2024 was $0.7 million, and $8.3 million respectively, and primarily representing revenue from our subscription contracts.

Remaining Performance Obligations

As of September 30, 2024, the Company had $111.3 million of remaining performance obligations, the majority of which are expected to be satisfied within the next twelve months.

Accounts Receivable and contract assets

We are currently engaged in litigation with a client over a disputed accounts receivable balance for services rendered. While we believe the balance of approximately $4.7 million is collectible, there is a reasonably possible risk of an unfavorable outcome.

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NOTE 7—NET INCOME PER COMMON SHARE

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Basic earnings per share is computed by dividing net income available to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that would share in the net income of the Company. For the three and nine months ended September 30, 2024, 1.1 million and 4.7 million restricted stock units, respectively, and for the three and nine months ended September 30, 2023, 0.5 million and 1.2 million restricted stock units, respectively, have not been considered in the diluted earnings per share calculation, as the effect would be anti-dilutive.

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The following table sets forth the computation of basic and diluted earnings per share:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, | ​ | Nine Months Ended September 30, | ​
​ |  | 2024 |  | 2023 |  | 2024 |  | 2023 |
Basic: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Net income (loss) | ​ | $ | 1,148 | ​ | $ | 3,201 | ​ | $ | (203) | ​ | $ | 9,025 | ​
Weighted average common shares | ​ |  | 48,940 | ​ |  | 48,711 | ​ |  | 48,743 | ​ |  | 48,542 | ​
Earnings (loss) per share | ​ | $ | 0.02 | ​ | $ | 0.07 | ​ | $ | (0.00) | ​ | $ | 0.19 | ​
Diluted: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Net income (loss) | ​ | $ | 1,148 | ​ | $ | 3,201 | ​ | $ | (203) | ​ | $ | 9,025 | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Basic weighted average common shares | ​ |  | 48,940 | ​ |  | 48,711 | ​ |  | 48,743 | ​ |  | 48,542 | ​
Potential common shares | ​ |  | 1,218 | ​ |  | 1,546 | ​ |  | — | ​ |  | 1,745 | ​
Diluted weighted average common shares | ​ |  | 50,158 | ​ |  | 50,257 | ​ |  | 48,743 | ​ |  | 50,287 | ​
Diluted earnings (loss) per share | ​ | $ | 0.02 | ​ | $ | 0.06 | ​ | $ | (0.00) | ​ | $ | 0.18 | ​

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NOTE 8—INCOME TAXES

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The Company’s effective tax rate for the three and nine months ended September 30, 2024 was 60.2% and 112.9%, respectively, based on pretax income of $2.9 million and $1.6 million, respectively. The Company’s effective tax rate for the quarter ended September 30, 2024 was impacted by non-deductible expenses and earnings and losses in certain foreign jurisdictions. The Company’s effective tax rate for the three and nine months ended September 30, 2023 was 33.2% and 34.1%, respectively, based on pretax income of $4.8 million and $13.7 million, respectively. The Company’s effective tax rate for the quarter ended September 30, 2023 was impacted by non-deductible expenses and earnings and losses in certain foreign jurisdictions and the impact of the vesting of restricted stock units.

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NOTE 9—COMMITMENTS AND CONTINGENCIES

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The Company is subject to contingencies which arise through the ordinary course of business. All material liabilities of which management is aware are properly reflected in the financial statements as of September 30, 2024 and December 31, 2023.

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Ventana Research Contingent Consideration

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As of September 30, 2024, the Company has recorded a liability of $0.7 million representing the estimated fair value of contingent consideration related to the acquisition of Ventana Research, which is classified as noncurrent and included in other liabilities on the condensed consolidated balance sheet. The Company paid $0.2 million in April 2024 related to 2023 performance.

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Change 4 Growth Contingent Consideration

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As of September 30, 2024, the Company has recorded a liability of $0.5 million representing the estimated fair value of contingent consideration related to the acquisition of Change 4 Growth, which is classified as current and included in accrued expenses on the condensed consolidated balance sheet. The Company paid $2.2 million in April 2024, which was comprised of $1.5 million of cash consideration and $0.7 million of shares of ISG common stock related to 2023 performance.

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NOTE 10—SEGMENT AND GEOGRAPHICAL INFORMATION

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The Company operates as one reportable segment consisting primarily of fact-based sourcing advisory services. The Company operates principally in the Americas, Europe and Asia Pacific.

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Geographical revenue information for the segment is as follows:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended | ​ | Nine Months Ended
​ | ​ | September 30, | ​ | September 30,
​ |  | 2024 |  | 2023 |  | 2024 |  | 2023
Revenues | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Americas | ​ | $ | 40,146 | ​ | $ | 42,469 | ​ | $ | 120,967 | ​ | $ | 133,149
Europe | ​ |  | 16,199 | ​ |  | 22,090 | ​ |  | 52,796 | ​ |  | 69,496
Asia Pacific | ​ |  | 4,932 | ​ |  | 7,214 | ​ |  | 16,045 | ​ |  | 22,223
​ | ​ | $ | 61,277 | ​ | $ | 71,773 | ​ | $ | 189,808 | ​ | $ | 224,868

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The segregation of revenues by geographic region is based upon the location of the legal entity performing the services. The Company does not measure or monitor gross profit or operating income by geography or by service line for the purposes of making operating decisions or allocating resources.

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NOTE 11—FINANCING ARRANGEMENTS AND LONG-TERM DEBT

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On February 22, 2023, the Company amended and restated its senior secured credit facility to increase the revolving commitments per the revolving facility from $54.0 million to $140.0 million and eliminate its term loan (as further amended, the “2023 Credit Agreement”). The material terms under the 2023 Credit Agreement are as follows. Capitalized terms used but not defined herein have the meanings ascribed to them in the 2023 Credit Agreement:

| ● | The revolving credit facility has a maturity date of February 22, 2028.

| ● | The credit facility is secured by all of the equity interests owned by the Company, and its direct and indirect domestic subsidiaries, and, subject to agreed exceptions, the Company’s direct and indirect “first-tier” foreign subsidiaries, and a perfected first priority security interest in all of the Company’s and its direct and indirect domestic subsidiaries’ tangible and intangible assets.

| ● | The Company’s direct and indirect existing and future wholly owned domestic subsidiaries serve as guarantors to the Company’s obligations under the senior secured facility.

| ● | At the Company’s option, the credit facility bears interest at a rate per annum equal to either (i) the “Base Rate” (which is the highest of (a) the rate publicly announced from time to time by the administrative agent as its “prime rate”, (b) the Federal Funds Rate plus 0.5% per annum and (c) Term SOFR, plus 1.0%), plus the applicable margin, or (ii) Term SOFR (which is the Term SOFR screen rate for the relevant interest period plus a credit spread adjustment of 0.10%) as determined by the administrative agent, plus the applicable margin. The applicable margin is adjusted quarterly based upon the Company’s consolidated leverage ratio. For the first nine months of 2024, the applicable margin was increased to a percentage equal to 1% for the revolving loans maintained as Base Rate loans or 2% for the revolving loans maintained as Term SOFR loans.

| ● | The senior secured credit facility contains a number of covenants that, among other things, place restrictions on matters customarily restricted in senior secured credit facilities, including restrictions on indebtedness (including guarantee obligations), liens, fundamental changes, sales or dispositions of property or assets, investments (including loans, advances, guarantees and acquisitions), transactions with affiliates, dividends and other payments in respect of capital stock, optional payments and modifications of other material debt instruments, negative pledges and agreements restricting subsidiary distributions and changes in line of business. In addition, the Company is required to comply with a consolidated leverage ratio and consolidated interest coverage ratio.

| ● | The senior secured credit facility contains customary events of default, including cross-default to other material agreements, judgment default and change of control.

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The Company’s financial statements include outstanding borrowings of approximately $66.2 million and $79.2 million as of September 30, 2024 and December 31, 2023, respectively, which are carried at amortized cost. The fair value of debt is classified within Level 3 of the fair value hierarchy. The fair value of the Company’s outstanding borrowings was approximately $66.9 million and $79.8 million as of September 30, 2024 and December 31, 2023, respectively. The fair values of debt have been estimated using a discounted cash flow analysis based on the Company’s incremental borrowing rate for similar borrowing arrangements. The incremental borrowing rate used to discount future cash flows was 6.7% and 6.9% as of September 30, 2024 and December 31, 2023, respectively. The Company also considered recent transactions of peer group companies for similar instruments with comparable terms and maturities as well as an analysis of current market conditions and interest rates. During the nine months ended September 30, 2024, the Company borrowed $10.0 million and repaid $23.0 million of the revolver loan. The Company is currently in compliance with its financial covenants.

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NOTE 12—SUBSEQUENT EVENTS

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On October 1, 2024, the Company completed the sale of its Automation business line to UST Global Inc for $27 million in an all-cash transaction, of which million $20 million was paid in cash at closing and $7 million was placed in escrow; $4 million of the escrowed amount will be released within 90 days of closing of the transaction based upon receipt of a consent, delivery of a notice, or the entering into a spin-off agreement with a list of clients whose contracts require one of the foregoing actions. The remaining $3 million of the escrowed amount will be released following the end of the quarter ending March 31, 2025, based upon achievement of certain revenue targets by the divested Automation business for the period from October 1, 2024 to March 31, 2025.

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On November 1, 2024, the Company’s Board of Directors (the “Board”) approved a fourth-quarter dividend of $0.045 per share, payable December 20, 2024, to shareholders of record as of December 3, 2024. The dividends are accounted for as a decrease to Stockholders’ Equity. All future dividends will be subject to the Board’s approval.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You should read the following discussion and analysis in conjunction with our financial statements and related notes included elsewhere in this report. Except for historical information, the discussion in this report contains certain forward-looking statements that involve risks and uncertainties. We have based these forward-looking statements on our current expectations and assumptions about future events. In some cases, you can identify forward-looking statements by terminology such as “may,” “should,” “could,” “predict,” “potential,” “continue,” “expect,” “anticipate,” “future,” “intend,” “plan,” “believe,” “estimate,” “forecast” and similar expressions (or the negative of such expressions). Forward-looking statements include, but are not limited to, statements concerning 2024 revenue growth rates and capital expenditures. Forward-looking statements are based on our beliefs as well as assumptions based on information currently available to us, including financial and operational information, the volatility of our stock price, current competitive conditions and the impact of wars, such as the war in Ukraine and the conflict in the Middle East. As a result, these statements are subject to various risks and uncertainties. For a discussion of material risks and uncertainties that the Company faces, see the discussion in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 titled “Risk Factors” and in this Quarterly Report on Form 10-Q under Item 1A of Part II, “Risk Factors.”

BUSINESS OVERVIEW

Information Services Group, Inc. (Nasdaq: III) (the “Company,” “ISG,” “we,” “us” or “our”) is a leading global technology research and advisory firm. A trusted business partner to over 900 clients, including more than 75 of the top 100 enterprises in our markets, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and faster growth. The Company specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Connecticut, ISG employs approximately 1,500 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking,

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market influence, deep industry and technology expertise and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com. The information on or accessible through our website is not part of and is not incorporated by reference into this Quarterly Report on Form 10-Q, and the inclusion of our website address in this Quarterly Report on Form 10-Q is only for reference.

Our strategy is to strengthen our existing market position and develop new services and products to support future growth plans. As a result, we are focused on growing our existing service model, expanding geographically, developing new industry sectors, productizing market data assets, expanding our managed services offerings and growing via acquisitions. Although we do not expect any adverse conditions that will impact our ability to execute against our strategy over the next twelve months, the more significant factors that could limit our ability to grow in these areas include global macro-economic conditions and their impact on the overall sourcing market, competition, our ability to retain advisors and reductions in discretionary spending with our top client accounts or other significant client events. Other areas that could impact the business would also include natural disasters, pandemics, wars, legislative and regulatory changes and capital market disruptions.

We principally derive revenues from fees for services generated on a project-by-project basis. Prior to the commencement of a project, we reach agreement with the client on rates for services based upon the scope of the project, staffing requirements and the level of client involvement. Revenues for services rendered are recognized on a time and materials basis or on a fixed-fee or capped-fee basis in accordance with accounting and disclosure requirements for revenue recognition.

Revenues for time and materials contracts are recognized based on the number of hours worked by our advisors at an agreed upon rate per hour and are recognized in the period in which services are performed. Revenues for time and materials contracts are billed monthly, semimonthly or in accordance with the specific contractual terms of each project.

We also derive our revenues from certain recurring revenue streams. These include such annuity-based ISG offerings as ISG GovernX, Research, Software as a Subscription (Automation licenses), ISG Inform and multi-year Public Sector contracts. These offerings are characterized by subscriptions (i.e., renewal-centric as opposed to project-centric revenue streams) or, in some instances, multi-year contracts. Our digital services now span a volume of offerings and have become embedded as part of our traditional transaction services. Digital enablement provides capabilities, digital insights and better engagement with clients and partners.

Our results are impacted principally by our full-time consultants’ utilization rate, the number of business days in each quarter and the number of our revenue-generating professionals who are available to work. Our utilization rate can be negatively affected by increased hiring because there is generally a transition period for new professionals that result in a temporary drop in our utilization rate. Our utilization rate can also be affected by seasonal variations in the demand for our services from our clients. The number of business workdays is also affected by the number of vacation days taken by our consultants and holidays in each quarter. We typically have fewer business workdays available in the fourth quarter of the year, which can impact revenues during that period. Time-and-expense engagements do not provide us with a high degree of predictability as to performance in future periods. Unexpected changes in the demand for our services can result in significant variations in utilization and revenues and present a challenge to optimal hiring and staffing. The volume of work performed for any particular client can vary widely from period to period.

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RESULTS OF OPERATIONS FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2024 AND SEPTEMBER 30, 2023

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Revenues

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Geographical revenue information for the segment is as follows:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, |  | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Percent |  | ​ | ​
Geographic Area |  | 2024 |  | 2023 |  | Change |  | Change |  | ​ |
​ | ​ | ($ in thousands) |  | ​ | ​
Americas |  | $ | 40,146 |  | $ | 42,469 |  | $ | (2,323) |  |  | (5) | % | ​ | ​
Europe | ​ |  | 16,199 | ​ |  | 22,090 | ​ |  | (5,891) | ​ |  | (27) | % | ​ | ​
Asia Pacific | ​ |  | 4,932 | ​ |  | 7,214 | ​ |  | (2,282) | ​ |  | (32) | % | ​ | ​
Total revenues | ​ | $ | 61,277 | ​ | $ | 71,773 | ​ | $ | (10,496) | ​ |  | (15) | % | ​ | ​

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Revenues decreased $10.5 million, or approximately 15%, in the third quarter of 2024. The decrease in revenue for the Americas was primarily attributable to a decrease in our Automation and Network & Software Advisory Service (“NaSa”) service lines, partially offset by an increase in our Research service line. The decrease in revenue in Europe was primarily attributable to a decrease in our Advisory and Automation service lines. The revenue decrease in Asia Pacific was primarily attributable to a decrease in our Advisory service line. The translation of foreign currency revenues into U.S. dollars positively impacted performance in Europe and Asia Pacific compared to the prior year by $0.3 million.

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Operating Expenses

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The following table presents a breakdown of our operating expenses by category:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, |  | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Percent |  | ​ | ​
Operating Expenses |  | 2024 |  | 2023 |  | Change |  | Change |  | ​ |
​ | ​ | ($ in thousands) |  | ​ | ​
Direct costs and expenses for advisors |  | $ | 36,530 |  | $ | 43,032 |  | $ | (6,502) |  |  | (15) | % | ​ | ​
Selling, general and administrative | ​ |  | 18,855 | ​ |  | 20,992 | ​ |  | (2,137) | ​ |  | (10) | % | ​ | ​
Depreciation and amortization | ​ |  | 1,598 | ​ |  | 1,526 | ​ |  | 72 | ​ |  | 5 | % | ​ | ​
Total operating expenses | ​ | $ | 56,983 | ​ | $ | 65,550 | ​ | $ | (8,567) | ​ |  | (13) | % | ​ | ​

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Total operating expenses decreased $8.6 million, or approximately 13%, for the third quarter of 2024. The decrease in operating expenses was primarily due to lower contract labor expense of $3.3 million, contingent consideration adjustment of $2.4 million, license fees of $2.3 million and compensation expense of $1.6 million. These costs were partially offset by higher bad debt expense of $0.6 million, acquisition costs of $0.6 million and stock-based compensation expense of $0.2 million.

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Compensation costs consist of a mix of fixed and variable salaries, annual bonuses, benefits and profit-sharing plan contributions. A portion of compensation expenses for certain billable employees are allocated between direct costs and selling, general and administrative costs based on relative time spent between billable and non-billable activities. Bonus compensation is determined based on achievement against Company financial targets and is accrued monthly throughout the year based on management’s estimates of target achievement. Statutory and elective profit-sharing plans are offered to employees as appropriate. Direct costs also include employee taxes, health insurance, workers’ compensation and disability insurance.

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Sales and marketing costs consist principally of compensation expenses related to business development, proposal preparation and delivery and negotiation of new client contracts. Costs also include travel expenses relating to the pursuit of sales opportunities, expenses for hosting periodic client conferences, public relations activities, participation in industry conferences, industry relations, website maintenance and business intelligence activities. The Company maintains a

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dedicated global marketing function responsible for developing and managing sales campaigns, brand promotion, the ISG Index and assembling proposals.

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We maintain a comprehensive program for training and professional development. Related expenses include product training, updates on new service offerings or methodologies and development of project management skills. Also included in training and professional development are expenses associated with the development, enhancement and maintenance of our proprietary methodologies and tools and the systems that support them.

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Selling, general and administrative expenses consist principally of executive management compensation, allocations of billable employee compensation related to general management activities, IT infrastructure and costs for finance, accounting, information technology and human resource functions. General and administrative costs also reflect continued investment associated with implementing and operating client and employee management systems. Because our billable personnel operate primarily on client premises or work remotely, all occupancy expenses are recorded as general and administrative.

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Depreciation and amortization expense was $1.6 million and $1.5 million for the third quarters of 2024 and 2023, respectively. Our fixed assets consist of furniture, fixtures, equipment (mainly personal computers) and leasehold improvements. Depreciation expense is generally computed by applying the straight-line method over the estimated useful lives of assets. We also capitalize certain costs associated with the purchase and development of internal-use software, system conversions and website development costs. These costs are amortized over the estimated useful life of the software or system.

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We amortize our intangible assets (e.g., client relationships and databases) over their estimated useful lives. Goodwill related to acquisitions is not amortized, but is subject to annual impairment testing and interim impairment tests, if triggering events are identified.

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Other Income (Expense), Net

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The following table presents a breakdown of other income (expense), net:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, |  | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Percent |  | ​
Other income (expense), net |  | 2024 |  | 2023 |  | Change |  | Change |  | ​
​ | ​ | (in thousands) |  | ​
Interest income |  | $ | 222 |  | $ | 104 |  | $ | 118 |  | 113 | % | ​
Interest expense | ​ |  | (1,604) | ​ |  | (1,533) | ​ |  | (71) |  | (5) | % | ​
Foreign currency transaction gain | ​ |  | (30) | ​ |  | (2) | ​ |  | (28) |  | (1,400) | % | ​
Total other expense, net | ​ | $ | (1,412) | ​ | $ | (1,431) | ​ | $ | 19 |  | 1 | % | ​

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The total decrease in other expenses of approximately 1% was primarily the result of higher interest income, offset by higher interest expense attributable to higher interest rates.

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Income Tax Expense

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Our quarterly effective tax rate varies from period to period based on the mix of our earnings among the various state and foreign tax jurisdictions in which our business is conducted and the level of non-deductible expenses projected to be incurred during the current fiscal year. Our effective tax rate for the quarter ended September 30, 2024 was 60.2% compared to 33.2% for the quarter ended September 30, 2023. The difference for the quarter ended September 30, 2024 was primarily due to the impact of earnings and losses in certain foreign jurisdictions. The Company’s effective tax rate for the quarter ended September 30, 2024 was larger than the statutory rate primarily due to non-deductible expenses and the impact of earnings in foreign jurisdictions. There were no significant changes in uncertain tax position reserves or valuation allowances during the quarter ended September 30, 2024.

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RESULTS OF OPERATIONS FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2024 AND SEPTEMBER 30, 2023

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Revenues

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Geographical revenue information for the segment is as follows:

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Nine Months Ended September 30, |
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Percent |
Geographic Area |  | 2024 |  | 2023 |  | Change |  | Change |
​ | ​ | (in thousands) |
Americas |  | $ | 120,967 |  | $ | 133,149 |  | $ | (12,182) |  | (9) | %
Europe | ​ |  | 52,796 | ​ |  | 69,496 | ​ |  | (16,700) |  | (24) | %
Asia Pacific | ​ |  | 16,045 | ​ |  | 22,223 | ​ |  | (6,178) |  | (28) | %
Total revenues | ​ | $ | 189,808 | ​ | $ | 224,868 | ​ | $ | (35,060) |  | (16) | %

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Revenues decreased $35.1 million, or approximately 16%, for the nine months ended September 30, 2024. The decrease in revenue in the Americas was primarily attributable to a decrease in our Advisory and NaSa service lines, partially offset by an increase in our Research service line. The decrease in revenue in Europe was primarily attributable to a decrease in our Advisory and Automation service lines partially offset by an increase in our NaSa service line. The decrease in revenue in Asia Pacific was primarily attributable to a decrease in our Advisory service line. The translation of foreign currency revenues into U.S. dollars positively impacted performance in Europe and Asia Pacific compared to the prior year by $0.4 million.

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Operating Expenses

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The following table presents a breakdown of our operating expenses by category:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Nine Months Ended September 30, |
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Percent |
Operating Expenses |  | 2024 |  | 2023 |  | Change |  | Change |
​ | ​ | (in thousands) |
Direct costs and expenses for advisors |  | $ | 116,484 |  | $ | 138,048 |  | $ | (21,564) |  | (16) | %
Selling, general and administrative | ​ |  | 63,026 | ​ |  | 63,992 | ​ |  | (966) |  | (2) | %
Depreciation and amortization | ​ |  | 4,724 | ​ |  | 4,692 | ​ |  | 32 |  | 1 | %
Total operating expenses | ​ | $ | 184,234 | ​ | $ | 206,732 | ​ | $ | (22,498) |  | (11) | %

​

​

Total operating expenses decreased $22.5 million, or approximately 11%, for the nine months ended September 30, 2024. The decrease in operating expenses was primarily due to lower contract labor expense of $12.9 million, compensation expense of $6.9 million, license fees of $2.8 million, contingent consideration adjustment of $2.4 million, stock-based compensation expense of $1.1 million and professional fees of $0.5 million. These costs were partially offset by higher severance and integration expenses of $2.2 million, bad debt expense of $0.7 million and acquisition costs of $0.6 million.

​
Compensation costs consist of a mix of fixed and variable salaries, annual bonuses, benefits and profit-sharing plan contributions. A portion of compensation expenses for certain billable employees are allocated between direct costs and selling, general and administrative costs based on relative time spent between billable and non-billable activities. Bonus compensation is determined based on achievement against Company financial and individual targets and is accrued monthly throughout the year based on management’s estimates of target achievement. Statutory and elective profit-sharing plans are offered to employees as appropriate. Direct costs also include employee taxes, health insurance, workers’ compensation and disability insurance.

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Sales and marketing costs consist principally of compensation expense related to business development, proposal preparation and delivery and negotiation of new client contracts. Costs also include travel expenses relating to the pursuit of sales opportunities, expenses for hosting periodic client conferences, public relations activities, participation in industry conferences, industry relations, website maintenance and business intelligence activities. The Company maintains a dedicated global marketing function responsible for developing and managing sales campaigns, brand promotion, the ISG Index and assembling proposals.

​

We maintain a comprehensive program for training and professional development. Related expenses include product training, updates on new service offerings or methodologies and development of project management skills. Also included in training and professional development are expenses associated with the development, enhancement and maintenance of our proprietary methodologies and tools and the systems that support them.

​

General and administrative expenses consist principally of executive management compensation, allocations of billable employee compensation related to general management activities, IT infrastructure and costs for finance, accounting, information technology and human resource functions. General and administrative costs also reflect continued investment associated with implementing and operating client and employee management systems. Because our billable personnel operate primarily on client premises or work remotely, all occupancy expenses are recorded as general and administrative.

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Depreciation and amortization expense was $4.7 million for the nine months ended September 30, 2024 and 2023, respectively. Our fixed assets consist of furniture, fixtures, equipment (mainly personal computers) and leasehold improvements. Depreciation expense is generally computed by applying the straight-line method over the estimated useful lives of assets. We also capitalize certain costs associated with the purchase and development of internal-use software, system conversions and website development costs. These costs are amortized over the estimated useful life of the software or system.

​

We amortize our intangible assets (e.g., client relationships and databases) over their estimated useful lives. Goodwill related to acquisitions is not amortized but is subject to annual impairment testing and interim impairment tests, if triggering events are identified.

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Other Income (Expense), Net

​

The following table presents a breakdown of other income (expense), net:

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Nine Months Ended September 30, |
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | Percent |
Other income (expense), net |  | 2024 |  | 2023 |  | Change |  | Change |
​ | ​ | (in thousands) |
Interest income |  | $ | 701 |  | $ | 285 |  | $ | 416 |  | 146 | %
Interest expense | ​ |  | (4,672) | ​ |  | (4,676) | ​ |  | 4 |  | 0 | %
Foreign currency transaction gain (loss) | ​ |  | (24) | ​ |  | (40) | ​ |  | 16 |  | 40 | %
Total other income (expense), net | ​ | $ | (3,995) | ​ | $ | (4,431) | ​ | $ | 436 |  | 10 | %

​

The total decrease in other expenses of $0.4 million was primarily the result of higher interest income.

​

Income Tax Expense

​

Our quarterly effective tax rate varies from period to period based on the mix of earnings among the various state and foreign tax jurisdictions in which our business is conducted and the level of non-deductible expenses projected to be incurred during the current fiscal year. Our effective tax rate for the nine months ended September 30, 2024 was 112.9% compared to 34.1% for the nine months ended September 30, 2023. The difference for the nine months ended September 30, 2024 was primarily due to the impact of earnings and losses in certain foreign jurisdictions. The Company’s effective tax rate for the nine months ended September 30, 2024 was larger than the statutory rate primarily due to non-deductible expenses and the impact of foreign operations. There were no significant changes in uncertain tax position reserves or valuation allowances during the nine months ended September 30, 2024.

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NON-GAAP FINANCIAL PRESENTATION

​

This management’s discussion and analysis presents supplemental measures of our performance that are derived from our consolidated financial information but are not presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”). We refer to these financial measures, which are considered “non-GAAP financial measures” under rules promulgated by the Securities and Exchange Commission, as adjusted EBITDA, adjusted net income and adjusted net income per diluted share, each as defined below. See “Non-GAAP Financial Measures” below for information about our use of these non-GAAP financial measures, including our reasons for including these measures and reconciliations of each non-GAAP financial measure to the most directly comparable GAAP financial measure.

​

NON-GAAP FINANCIAL MEASURES

​

We use non-GAAP financial measures to supplement the financial information presented on a GAAP basis. We provide adjusted EBITDA (defined as net income plus interest, taxes, depreciation and amortization, foreign currency transaction gains/losses, non-cash stock compensation, interest accretion associated with contingent consideration, change in contingent consideration, acquisition-related costs, and severance, integration and other expense), adjusted net income (defined as net income, plus amortization of intangible assets, non-cash stock compensation, foreign currency transaction gains/losses, interest accretion associated with contingent consideration, change in contingent consideration, acquisition-related costs, severance, integration and other expense and write-off of deferred financing costs, on a tax-adjusted basis) and adjusted net income per diluted share, excluding the net tax effect of the items set forth in the table below. These are non-GAAP measures that the Company believes provide useful information to both management and investors by excluding certain expenses and financial implications of foreign currency translations that management believes are not indicative of ISG’s core operations. These non-GAAP measures are used by the Company to evaluate the Company’s business strategies and management’s performance. However, they are not measurements of financial performance under GAAP and should not be considered as alternatives to measures of performance derived in accordance with GAAP. These non-GAAP financial measures exclude non-cash and certain other special charges that many investors believe may obscure the user’s overall understanding of the Company’s current financial performance and the Company’s prospects for the future. We believe that these non-GAAP measures provide useful information to investors because they improve the comparability of the financial results between periods and provide for greater transparency of key measures used to evaluate the Company’s performance. Non-GAAP financial measures should be considered as a supplement to, and not as a substitute for, or superior to, the respective financial results presented in accordance with GAAP.

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, | ​ | ​ | Nine Months Ended September 30,
​ |  | 2024 |  | 2023 |  |  | 2024 |  | 2023
​ | ​ | ($ in thousands)
Net income (loss) |  | $ | 1,148 |  | $ | 3,201 | ​ |  | $ | (203) |  | $ | 9,025
Plus: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Interest expense (net of interest income) | ​ |  | 1,382 | ​ |  | 1,429 | ​ | ​ |  | 3,971 | ​ |  | 4,391
Income taxes | ​ |  | 1,734 | ​ |  | 1,591 | ​ | ​ |  | 1,782 | ​ |  | 4,680
Depreciation and amortization | ​ |  | 1,598 | ​ |  | 1,526 | ​ | ​ |  | 4,724 | ​ |  | 4,692
Interest accretion associated with contingent consideration | ​ |  | 7 | ​ |  | 26 | ​ | ​ |  | 66 | ​ |  | 77
Change in contingent consideration (Note 3) | ​ | ​ | (2,390) | ​ | ​ | — | ​ | ​ | ​ | (2,390) | ​ | ​ | —
Acquisition-related costs (1) | ​ |  | 654 | ​ |  | 99 | ​ | ​ |  | 679 | ​ |  | 99
Severance, integration and other expense | ​ |  | 586 | ​ |  | 674 | ​ | ​ |  | 4,263 | ​ |  | 2,016
Foreign currency transaction loss | ​ |  | 30 | ​ |  | 2 | ​ | ​ |  | 24 | ​ |  | 40
Non-cash stock compensation | ​ |  | 2,329 | ​ |  | 2,098 | ​ | ​ |  | 5,690 | ​ |  | 6,752
Adjusted EBITDA | ​ | $ | 7,078 | ​ | $ | 10,646 | ​ | ​ | $ | 18,606 | ​ | $ | 31,772

​

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​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, | ​ | ​ | Nine Months Ended September 30,
​ | ​ | 2024 |  | 2023 |  |  | 2024 |  | 2023
​ | ​ | ($ in thousands)
Net income (loss) |  | $ | 1,148 |  | $ | 3,201 | ​ |  | $ | (203) |  | $ | 9,025
Plus: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Non-cash stock compensation | ​ |  | 2,329 | ​ |  | 2,098 | ​ | ​ |  | 5,690 | ​ |  | 6,752
Intangible amortization | ​ | ​ | 738 | ​ | ​ | 769 | ​ | ​ | ​ | 2,230 | ​ | ​ | 2,352
Interest accretion associated with contingent consideration | ​ |  | 7 | ​ |  | 26 | ​ | ​ |  | 66 | ​ |  | 77
Change in contingent consideration (Note 3) | ​ | ​ | (2,390) | ​ | ​ | — | ​ | ​ | ​ | (2,390) | ​ | ​ | —
Acquisition-related costs (1) | ​ |  | 654 | ​ |  | 99 | ​ | ​ |  | 679 | ​ |  | 99
Severance, integration and other expense | ​ |  | 586 | ​ |  | 674 | ​ | ​ |  | 4,263 | ​ |  | 2,016
Write-off of deferred financing costs | ​ | ​ | — | ​ | ​ | — | ​ | ​ | ​ | — | ​ | ​ | 379
Foreign currency transaction loss | ​ |  | 30 | ​ |  | 2 | ​ | ​ |  | 24 | ​ |  | 40
Tax effect (2) | ​ |  | (625) | ​ |  | (1,174) | ​ | ​ |  | (3,380) | ​ |  | (3,749)
Adjusted net income | ​ | $ | 2,477 | ​ | $ | 5,695 | ​ | ​ | $ | 6,979 | ​ | $ | 16,991

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three Months Ended September 30, | ​ | ​ | Nine Months Ended September 30,
​ | ​ | 2024 |  | 2023 |  |  | 2024 |  | 2023
Net income (loss) per diluted share |  | $ | 0.02 |  | $ | 0.06 | ​ |  | $ | (0.00) |  | $ | 0.18
Non-cash stock compensation | ​ |  | 0.05 | ​ |  | 0.04 | ​ | ​ |  | 0.12 | ​ |  | 0.13
Intangible amortization | ​ |  | 0.02 | ​ |  | 0.02 | ​ | ​ |  | 0.04 | ​ |  | 0.05
Interest accretion associated with contingent consideration | ​ |  | 0.00 | ​ |  | 0.00 | ​ | ​ |  | 0.00 | ​ |  | 0.00
Change in contingent consideration (Note 3) | ​ | ​ | (0.05) | ​ | ​ | — | ​ | ​ | ​ | (0.05) | ​ | ​ | —
Acquisition-related costs (1) | ​ |  | 0.01 | ​ |  | 0.00 | ​ | ​ |  | 0.01 | ​ |  | 0.00
Severance, integration and other expense | ​ |  | 0.01 | ​ |  | 0.01 | ​ | ​ |  | 0.09 | ​ |  | 0.04
Write-off of deferred financing costs | ​ | ​ | — | ​ | ​ | — | ​ | ​ | ​ | — | ​ | ​ | 0.01
Foreign currency transaction loss | ​ |  | 0.00 | ​ |  | (0.00) | ​ | ​ |  | 0.00 | ​ |  | 0.00
Tax effect (2) | ​ |  | (0.01) | ​ |  | (0.02) | ​ | ​ |  | (0.07) | ​ |  | (0.07)
Adjusted net income per diluted share | ​ | $ | 0.05 | ​ | $ | 0.11 | ​ | ​ | $ | 0.14 | ​ | $ | 0.34

(1) | Consists of expenses from acquisition-related costs and non-cash fair value adjustments on pre-acquisition contract liabilities.

(2) | Marginal tax rate of 32%, reflecting U.S. federal income tax rate of 21% plus 11% attributable to U.S. states and foreign jurisdictions.

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LIQUIDITY AND CAPITAL RESOURCES

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Liquidity

​

Our primary sources of liquidity are cash flows from operations, existing cash and cash equivalents and our revolving credit facility. Operating assets and liabilities consist primarily of receivables from billed and unbilled services, accounts payable, accrued expenses and accrued payroll and related benefits. The volume of billings and timing of collections and payments affect these account balances.

​

As of September 30, 2024, our cash, cash equivalents and restricted cash were $9.8 million compared to $22.8 million as of December 31, 2023, a net decrease of $13.0 million, which was primarily attributable to the following:

​

| ● | net cash provided by operating activities of $13.3 million;

​

| ● | repayment of outstanding debt of $23.0 million;

​

| ● | proceeds from revolving facility of $10.0 million;

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| ● | cash dividends paid to shareholders of $4.9 million;

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| ● | purchase of furniture, fixtures and equipment of $2.3 million;

​

| ● | treasury shares repurchased of $3.4 million;

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| ● | payment of contingent consideration earnout payment of $1.7 million;

​

| ● | payments related to tax withholding for stock-based compensation of $1.9 million; and

​

| ● | proceeds from issuance of employee stock purchase plan shares of $0.6 million.

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Capital Resources

​

On February 22, 2023, the Company amended and restated its senior secured credit facility to increase the revolving commitments per the revolving facility from $54.0 million to $140.0 million and eliminate its term loan (as further amended, the “2023 Credit Agreement”). The material terms under the 2023 Credit Agreement are as follows. Capitalized terms used but not defined herein have the meanings ascribed to them in the 2023 Credit Agreement:

| ● | The revolving credit facility has a maturity date of February 22, 2028.

| ● | The credit facility is secured by all of the equity interests owned by the Company, and its direct and indirect domestic subsidiaries and, subject to agreed exceptions, the Company’s direct and indirect “first-tier” foreign subsidiaries, and a perfected first priority security interest in all of the Company’s and its direct and indirect domestic subsidiaries’ tangible and intangible assets.

| ● | The Company’s direct and indirect existing and future wholly owned domestic subsidiaries serve as guarantors to the Company’s obligations under the senior secured facility.

| ● | At the Company’s option, the credit facility bears interest at a rate per annum equal to either (I) the “Base Rate” (which is the highest of (a) the rate publicly announced from time to time by the administrative agent as its “prime rate”, (b) the Federal Funds Rate plus 0.5% per annum and (c) Term SOFR, plus 1.0%), plus the applicable margin, or (ii) Term SOFR (which is the Term SOFR screen rate for the relevant interest period plus a credit spread adjustment of 0.10%) as determined by the administrative agent, plus the applicable margin. The applicable margin is adjusted quarterly based upon the Company’s consolidated leverage ratio. For the first nine months of 2024, the applicable margin was increased to a percentage equal to 1% for the revolving loans maintained as Base Rate loans or 2% for the revolving loans maintained as Term SOFR loans.

| ● | The senior secured credit facility contains a number of covenants that, among other things, place restrictions on matters customarily restricted in senior secured credit facilities, including restrictions on indebtedness (including guarantee obligations), liens, fundamental changes, sales or dispositions of property or assets, investments (including loans, advances, guarantees and acquisitions), transactions with affiliates, dividends and other payments in respect of capital stock, optional payments and modifications of other material debt instruments, negative pledges and agreements restricting subsidiary distributions and changes in line of business. In addition, the Company is required to comply with a consolidated leverage ratio and consolidated interest coverage ratio.

| ● | The senior secured credit facility contains customary events of default, including cross-default to other material agreements, judgment default and change of control.

The Company’s financial statements include outstanding borrowings of approximately $66.2 million and $79.2 million as of September 30, 2024 and December 31, 2023, respectively, which are carried at amortized cost. The fair value

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of debt is classified within Level 3 of the fair value hierarchy. The fair value of the Company's outstanding borrowings was approximately $66.9 million and $79.8 million as of September 30, 2024 and December 31, 2023, respectively. The fair values of debt have been estimated using a discounted cash flow analysis based on the Company’s incremental borrowing rate for similar borrowing arrangements. The incremental borrowing rate used to discount future cash flows was 6.7% and 6.9% as of September 30, 2024 and December 31, 2023, respectively. The Company also considered recent transactions of peer group companies for similar instruments with comparable terms and maturities as well as an analysis of current market conditions and interest rates. During the nine months ended September 30, 2024, the Company borrowed $10.0 million and repaid $23.0 million of the revolver loan. The Company is currently in compliance with its financial covenants.

​

We anticipate that our current cash and the ongoing cash flows from our operations will be adequate to meet our working capital, capital expenditure and debt financing needs for at least the next twelve months. The anticipated cash needs of our business could change significantly if we pursue and complete additional business acquisitions, if our business plans change, if economic conditions change from those currently prevailing or from those now anticipated or if other unexpected circumstances arise that may have a material effect on the cash flow or profitability of our business. If we require additional capital resources to grow our business, either internally or through acquisitions, or to maintain liquidity, we may seek to sell additional equity securities or to secure additional debt financing. The sale of additional equity securities or certain forms of debt financing could result in additional dilution to our stockholders. We may not be able to obtain financing arrangements in amounts or on terms acceptable to us in the future.

Dividend Program

​

On November 1, 2024, the Company’s Board of Directors (the “Board”) approved a fourth-quarter dividend of $0.045 per share, payable on December 20, 2024, to shareholders of record as of December 3, 2024. The dividends are accounted for as a decrease to Stockholders’ Equity. All future dividends will be subject to the Board’s approval.

Off-Balance Sheet Arrangements

​

We do not have any off-balance sheet financing arrangements or liabilities, guarantee contracts, retained or contingent interests in transferred assets or any obligation arising out of a material variable interest in an unconsolidated entity.

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Recently Issued Accounting Pronouncements

​

See Note 3 to our condensed consolidated financial statements included elsewhere in this report.

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​

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Critical Accounting Policies and Accounting Estimates

​

This management’s discussion and analysis of our financial condition and results of operations is based upon our condensed consolidated financial statements. We prepare these financial statements in conformity with GAAP. As such, we are required to make certain estimates, judgments and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the periods presented. We base our estimates on historical experience, available information and various other assumptions we believe to be reasonable under the circumstances. On an ongoing basis, we evaluate our estimates; however, actual results may differ from these estimates under different assumptions or conditions. There have been no material changes or developments in our evaluation of the accounting estimates and the underlying assumptions or methodologies that we believe to be Critical Accounting Policies and Estimates as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2023.

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ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Risk

​

As of September 30, 2024, the Company had $66.2 million in total debt principal outstanding. Note 10 — Financing Arrangements and Long-Term Debt in the notes to condensed consolidated financial statements provides additional information regarding the Company’s outstanding debt obligations.

​

All of the Company’s total debt outstanding as of September 30, 2024 was based on a floating base rate (SOFR – Secured Overnight Financing Rate) of interest, which potentially exposes the Company to increases in interest rates. However, due to our debt to EBITDA ratio of 3.0 times and forecasted rates from external banks, we believe that our total exposure is limited and is considered in our forecasted cash uses.

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Foreign Currency Risk

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A significant portion of our revenues are typically derived from sales outside of the United States. Among the major foreign currencies in which we conduct business are the Euro, the British Pound and the Australian dollar. The reporting currency of our condensed consolidated financial statements is the U.S. dollar. As the values of the foreign currencies in which we operate fluctuate over time relative to the U.S. dollar, the Company is exposed to both foreign currency translation and transaction risk.

​

Translation risk arises as our foreign currency assets and liabilities are translated into U.S. dollars because the functional currencies of our foreign operations are generally denominated in the local currency. Adjustments resulting from the translation of these assets and liabilities are deferred and recorded as a component of stockholders’ equity. There was a positive impact of foreign currency translation on our Statement of Stockholders’ Equity of $0.7 million for the year ended December 31, 2023 and a positive impact of $0.6 million for the nine months ended September 30, 2024. The translation of our foreign currency revenues and expenses historically has not had a material impact on our consolidated earnings because movements in and among the major currencies in which we operate tend to impact our revenues and expenses fairly equally. However, our earnings could be impacted during periods of significant exchange rate volatility, or when some or all of the major currencies in which we operate move in the same direction against the U.S. dollar.

​

Transaction risk arises when we enter into a transaction that is denominated in a currency that may differ from the local functional currency. As these transactions are translated into the local functional currency, a gain or loss may result, which is recorded in current period earnings. For the year ended December 31, 2023 and for the nine months ended September 30, 2024, the impact on revenues from foreign currency transactions was not material to our condensed consolidated financial statements.

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Credit Risk

​

Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of short-term, highly liquid investments classified as cash equivalents and accounts receivable and contract assets. The majority of the Company’s cash and cash equivalents are with large investment-grade commercial banks. Accounts receivable and contract assets balances deemed to be collectible from customers have limited concentration of credit risk due to our diverse customer base and geographies.

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ITEM 4.CONTROLS AND PROCEDURES

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Disclosure Controls and Procedures

​

Our disclosure controls and procedures are designed to ensure that information required to be disclosed in the reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2024, as required by Rule 13a-15(b) under the Exchange Act. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of September 30, 2024.

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Changes in Internal Control over Financial Reporting

​

There have been no changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II—OTHER INFORMATION

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ITEM 1.LEGAL PROCEEDINGS

​

We and our consolidated subsidiaries are not currently subject to any material legal proceedings, nor, to our knowledge, are any material legal proceedings threatened against us or our consolidated subsidiaries that, in each case, are required to be disclosed under Item 103 of Regulation S-K. From time to time, we and our consolidated subsidiaries may be a party to certain legal proceedings in the ordinary course of business.

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ITEM 1A. RISK FACTORS

​

The risk factors included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 have not materially changed.

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ITEM 2.UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

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Dividend Program

​

On November 1, 2024, the Board approved a third-quarter dividend of $0.045 per share, payable on December 20, 2024, to shareholders of record as of December 6, 2024. The dividends are accounted for as a decrease to Stockholders’ Equity. All future dividends will be subject to the Board’s approval.

​

Issuer Purchases of Equity Securities

​

On August 5, 2021, the Board approved a stock repurchase plan authorizing the Company to repurchase an aggregate of $25 million in shares of the Company’s common stock (the “2021 Repurchase Program”). On August 1, 2023, the Board approved a new stock repurchase plan authorizing the Company to repurchase an aggregate of an additional $25 million in shares of the Company’s common stock. The new share repurchase program took effect upon the completion of the 2021 Repurchase Program, which was exhausted in the quarter ended March 31, 2024. The Company had approximately $20.6 million in the aggregate available under its current share repurchase program as of September 30, 2024. The shares may be repurchased from time to time in open market transactions at prevailing market prices, in privately negotiated transactions, pursuant to a Rule 10b5-1 repurchase plan or by other means in accordance with federal securities laws. The timing, the amount and the method of any repurchases will be determined by the Company’s management based on its evaluation of market conditions, capital allocation alternatives and other factors. There is no guarantee as to the number of shares that will be repurchased, and the repurchase program may be extended, suspended or discontinued at any time without notice at the Company’s discretion.

​

The following table details the repurchases that were made during the three months ended September 30, 2024.

​

​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | ​ |  | ​ | ​ |  | Total Number of |  | Approximate Dollar
​ | ​ | ​ | ​ | ​ | ​ | ​ | Shares | ​ | Value of Shares
​ | ​ | Total Number of | ​ | ​ | ​ | ​ | Purchased | ​ | That May Yet Be
​ | ​ | Shares | ​ | Average | ​ | as Part of Publicly | ​ | Purchased Under
​ | ​ | Purchased | ​ | Price Paid per | ​ | Announced Plans or Programs | ​ | the Plans or Programs
Period |  | (In thousands) | ​ | Share |  | (In thousands) |  | (In thousands) (1)
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
July 1 - July 31 |  | 112 | ​ | $ | 3.26 |  | 112 | ​ | $ | 21,056
August 1 - August 31 | ​ | 20 | ​ | $ | 3.29 |  | 20 | ​ | $ | 20,990
September 1 - September 30 | ​ | 106 | ​ | $ | 3.50 |  | 106 | ​ | $ | 20,619

​

ITEM 5.OTHER INFORMATION

​

During the three months ended September 30, 2024, none of the Company’s directors or officers adopted, modified or terminated a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement (each as defined in Item 408 of Regulation S-K under the Exchange Act).

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ITEM 6.EXHIBITS

​

The following exhibits are filed as part of this report:

​

​ ​ | ​ | ​
Exhibit | ​ | ​
Number | ​ | Description
​ | ​ | ​
2.1 | † | Share Purchase Agreement, dated October 1, 2024, by and among ISG Information Services Group Americas, Inc., UST Global Inc and, solely for purposes of Section 10.16 of the Share Purchase Agreement (Guarantee), Information Services Group, Inc. (previously filed as Exhibit 2.1 to the Registrant’s Form 8-K filed with the SEC on October 2, 2024 (Commission File Number: 001-33287), and incorporated herein by reference).
10.1 | * | First Amendment Agreement, dated as of June 27, 2024, to the Third Amended and Restated Credit Agreement, by and among Information Services Group, Inc., the guarantors party thereto, the lenders party to the Third Amended and Restated Credit Agreement and Bank of America, N.A., as administrative agent, swingline lender and letter of credit issuer (previously filed as Exhibit 10.1 to the Registrant’s Form 10-Q filed with the SEC on August 6, 2024 (Commission File Number: 001-33287), and incorporated herein by reference).
31.1 | * | Certification of Chief Executive Officer Pursuant to SEC Rule 13a−14(a)/15d−14(a).
31.2 | * | Certification of Chief Financial Officer Pursuant to SEC Rule 13a−14(a)/15d−14(a).
32.1 | ** | Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2 | ** | Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101 | * | The following materials from ISG’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2024 formatted in Inline XBRL (Extensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Income and Comprehensive Income, (iii) Condensed Consolidated Statement of Stockholders’ Equity, (iv) Condensed Consolidated Statement of Cash Flows and (iv) the Notes to Condensed Consolidated Financial Statements.
104 | * | Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).

* | Filed herewith.

** | Furnished herewith.

† | Certain exhibits and schedules to this exhibit have been omitted in accordance with Item 601(b)(2) of Regulation S-K. The registrant agrees to furnish supplementally a copy of any omitted exhibit or schedule to the SEC upon request.

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SIGNATURES

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In accordance with the requirements of the Exchange Act, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

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​ |
​ | INFORMATION SERVICES GROUP, INC.
​ | ​
​ | ​
Date: November 8, 2024 | /s/ Michael P. Connors
​ | Michael P. Connors, Chairman of the
​ | Board and Chief Executive Officer
​ | ​
​ | ​
Date: November 8, 2024 | /s/ Michael A. Sherrick
​ | Michael A. Sherrick, Executive Vice
​ | President and Chief Financial Officer

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