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Segment information (Tables)
12 Months Ended
Dec. 31, 2016
Segment Reporting [Abstract]  
Customer Revenue by Classes of Similar Products or Services
Customer revenue by classes of similar products or services, by segment, is presented below:
Year ended December 31,
 
2016

 
2015

 
2014

Services
 
 
 
 
 
 
Cloud & infrastructure services
 
$
1,352.9

 
$
1,513.1

 
$
1,704.9

Application services
 
859.0

 
868.9

 
819.8

BPO services
 
194.4

 
223.6

 
261.0

 
 
2,406.3

 
2,605.6

 
2,785.7

Technology
 
414.4

 
409.5

 
570.7

Total
 
$
2,820.7

 
$
3,015.1

 
$
3,356.4

Reconciliation of Segment Operating Income to Consolidated Income (Loss) Before Income Taxes
Presented below is a reconciliation of segment operating income to consolidated income (loss) before income taxes:
Year ended December 31,
 
2016

 
2015

 
2014

Total segment operating income
 
$
208.4

 
$
174.9

 
$
233.6

Interest expense
 
(27.4
)
 
(11.9
)
 
(9.2
)
Other income (expense), net
 
0.3

 
8.2

 
(0.2
)
Cost reduction charges
 
(82.1
)
 
(118.5
)
 

Corporate and eliminations
 
(78.7
)
 
(111.5
)
 
(78.7
)
Total income (loss) before income taxes
 
$
20.5

 
$
(58.8
)
 
$
145.5

Reconciliation of Total Business Segment Assets to Consolidated Assets
Presented below is a reconciliation of total business segment assets to consolidated assets:
As of December 31,
 
2016

 
2015

 
2014

Total segment assets
 
$
1,339.0

 
$
1,486.0

 
$
1,533.8

Cash and cash equivalents
 
370.6

 
365.2

 
494.3

Deferred income taxes
 
146.1

 
127.4
*
 
146.3
*
Prepaid postretirement assets
 
33.3

 
45.1

 
19.9

Other corporate assets
 
132.6

 
106.3
*
 
126.7
*
Total assets
 
$
2,021.6

 
$
2,130.0
*
 
$
2,321.0
*

*Changed to conform to the current-year presentation. See Note 5.
Summary of Operations by Business Segment
A summary of the company’s operations by business segment for 2016, 2015 and 2014 is presented below:
 
 
Total

 
Corporate

 
Services

 
Technology

2016
 
 
 
 
 
 
 
 
Customer revenue
 
$
2,820.7

 
 
 
$
2,406.3

 
$
414.4

Intersegment
 
 
 
$
(22.6
)
 

 
22.6

Total revenue
 
$
2,820.7

 
$
(22.6
)
 
$
2,406.3

 
$
437.0

Operating income (loss)
 
$
47.6

 
$
(160.8
)
 
$
46.9

 
$
161.5

Depreciation and amortization
 
155.6

 
 
 
81.8

 
73.8

Total assets
 
2,021.6

 
682.6

 
963.3

 
375.7

Capital expenditures
 
147.1

 
3.0

 
74.8

 
69.3

2015
 
 
 
 
 
 
 
 
Customer revenue
 
$
3,015.1

 
 
 
$
2,605.6

 
$
409.5

Intersegment
 
 
 
$
(49.0
)
 
0.1

 
48.9

Total revenue
 
$
3,015.1

 
$
(49.0
)
 
$
2,605.7

 
$
458.4

Operating income (loss)
 
$
(55.1
)
 
$
(230.0
)
 
$
61.2

 
$
113.7

Depreciation and amortization
 
180.1

 
 
 
104.8

 
75.3

Total assets
 
2,130.0
*
 
644.0
*
 
1,081.7

 
404.3

Capital expenditures
 
213.7

 
1.9

 
143.3

 
68.5

2014
 
 
 
 
 
 
 
 
Customer revenue
 
$
3,356.4

 
 
 
$
2,785.7

 
$
570.7

Intersegment
 
 
 
$
(58.4
)
 
0.3

 
58.1

Total revenue
 
$
3,356.4

 
$
(58.4
)
 
$
2,786.0

 
$
628.8

Operating income
 
$
154.9

 
$
(78.7
)
 
$
96.0

 
$
137.6

Depreciation and amortization
 
168.6

 
 
 
103.2

 
65.4

Total assets
 
2,321.0
*
 
787.2
*
 
1,099.2

 
434.6

Capital expenditures
 
212.8

 
4.9

 
133.8

 
74.1


*Changed to conform to the current-year presentation. See Note 5.
Revenue by Geographic Segment
Geographic information about the company’s revenue, which is principally based on location of the selling organization, properties and outsourcing assets, is presented below:
Year ended December 31,
 
2016

 
2015

 
2014

Revenue
 
 
 
 
 
 
United States
 
$
1,309.3

 
$
1,454.9

 
$
1,378.1

United Kingdom
 
348.0

 
375.8

 
435.4

Other foreign
 
1,163.4

 
1,184.4

 
1,542.9

Total
 
$
2,820.7

 
$
3,015.1

 
$
3,356.4

Properties, net
 
 
 
 
 
 
United States
 
$
91.4

 
$
96.9

 
$
111.9

United Kingdom
 
15.1

 
18.8

 
22.0

Other foreign
 
38.8

 
38.1

 
34.8

Total
 
$
145.3

 
$
153.8

 
$
168.7

Outsourcing assets, net
 
 
 
 
 
 
United States
 
$
105.1

 
$
119.4

 
$
99.7

United Kingdom
 
39.0

 
36.6

 
25.8

Other foreign
 
28.4

 
26.0

 
25.4

Total
 
$
172.5

 
$
182.0

 
$
150.9