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Segment Information (Tables)
 9 Months Ended
Sep. 30, 2017
Segment Reporting [Abstract]  
Summary of Operations by Business Segment
A summary of the company’s operations by business segment for the three and nine month periods ended September 30, 2017 and 2016 is presented below:
 
 
 
Total
 
Corporate
 
Services
 
Technology
Three Months Ended September 30, 2017
 
 
 
 
 
 
 
 
Customer revenue
 
$
666.3

 
$
—

 
$
575.5

 
$
90.8

Intersegment
 
—

 
(4.4
)
 
—

 
4.4

Total revenue
 
$
666.3

 
$
(4.4
)
 
$
575.5

 
$
95.2

Operating income (loss)
 
$
(27.0
)
 
$
(75.3
)
 
$
18.7

 
$
29.6

 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2016
 
 
 
 
 
 
 
 
Customer revenue
 
$
683.3

 
$
—

 
$
600.9

 
$
82.4

Intersegment
 
—

 
(5.8
)
 
—

 
5.8

Total revenue
 
$
683.3

 
$
(5.8
)
 
$
600.9

 
$
88.2

Operating income (loss)
 
$
(9.8
)
 
$
(53.9
)
 
$
15.5

 
$
28.6


 
 
Total
 
Corporate
 
Services
 
Technology
Nine Months Ended September 30, 2017
 
 
 
 
 
 
 
 
Customer revenue
 
$
1,997.0

 
$
—

 
$
1,735.6

 
$
261.4

Intersegment
 
—

 
(15.1
)
 
—

 
15.1

Total revenue
 
$
1,997.0

 
$
(15.1
)
 
$
1,735.6

 
$
276.5

Operating income (loss)
 
$
(54.5
)
 
$
(168.1
)
 
$
36.6

 
$
77.0

 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2016
 
 
 
 
 
 
 
 
Customer revenue
 
$
2,099.0

 
$
—

 
$
1,809.8

 
$
289.2

Intersegment
 
—

 
(17.3
)
 
—

 
17.3

Total revenue
 
$
2,099.0

 
$
(17.3
)
 
$
1,809.8

 
$
306.5

Operating income (loss)
 
$
12.1

 
$
(130.3
)
 
$
32.2

 
$
110.2
Reconciliation of Segment Operating Income to Consolidated Loss Before Income Taxes
Presented below is a reconciliation of total business segment operating income to consolidated loss before income taxes:
 
 
Three Months Ended September 30,
 
Nine Months Ended
September 30,
 
 
2017
 
2016
 
2017
 
2016
Total segment operating income
 
$
48.3

 
$
44.1

 
$
113.6

 
$
142.4

Interest expense
 
(16.4
)
 
(7.7
)
 
(36.4
)
 
(19.9
)
Other income (expense), net
 
3.0

 
2.3

 
(8.6
)
 
3.7

Cost reduction charges(a)
 
(51.8
)
 
(31.9
)
 
(99.6
)
 
(69.0
)
Corporate and eliminations
 
(23.5
)
 
(22.0
)
 
(68.5
)
 
(61.3
)
Total loss before income taxes
 
$
(40.4
)
 
$
(15.2
)
 
$
(99.5
)
 
$
(4.1
)
(a)
The three and nine months ended September 30, 2017 excludes $5.7 million and $0.6 million, respectively, for net foreign currency translation gains related to exiting foreign countries which are reported in Other income (expense), net in the consolidated statements of income.
Customer Revenue by Classes of Similar Products or Services
Customer revenue by classes of similar products or services, by segment, is presented below:
 
 
Three Months Ended September 30,
 
Nine Months Ended
September 30,
 
 
2017
 
2016
 
2017
 
2016
Services
 
 
 
 
 
 
 
 
Cloud & infrastructure services
 
$
321.2

 
$
341.9

 
$
983.4

 
$
1,017.8

Application services
 
206.4

 
210.4

 
604.3

 
641.4

Business process outsourcing services
 
47.9

 
48.6

 
147.9

 
150.6

 
 
575.5

 
600.9

 
1,735.6

 
1,809.8

Technology
 
90.8

 
82.4

 
261.4

 
289.2

Total
 
$
666.3

 
$
683.3

 
$
1,997.0

 
$
2,099.0
Revenue by Geographic Segment
Geographic information about the company’s revenue, which is principally based on location of the selling organization, is presented below:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2017
 
2016
 
2017
 
2016
United States
 
$
313.2

 
$
327.1

 
$
955.5

 
$
1,006.4

United Kingdom
 
65.8

 
72.3

 
211.3

 
263.6

Other foreign
 
287.3

 
283.9

 
830.2

 
829.0

Total
 
$
666.3

 
$
683.3

 
$
1,997.0

 
$
2,099.0