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Segment information (Tables)

12 Months Ended

Dec. 31, 2017

Segment Reporting [Abstract]

Customer Revenue by Classes of Similar Products or Services

Customer revenue by classes of similar products or services, by segment, is presented below:

Year ended December 31,		2017				2016				2015
Services
Cloud & infrastructure services		$	1,317.0			$	1,352.9			$	1,513.1
Application services		808.3				859.0				868.9
BPO services		202.9				194.4				223.6
Total Services		2,328.2				2,406.3				2,605.6
Technology		413.6				414.4				409.5
Total customer revenue		$	2,741.8			$	2,820.7			$	3,015.1

Reconciliation of Segment Operating Income to Consolidated Income (Loss) Before Income Taxes

Presented below is a reconciliation of segment operating income to consolidated income (loss) before income taxes:

Year ended December 31,		2017				2016				2015
Total segment operating income		$	235.4			$	208.4			$	174.9
Interest expense		(52.8		)		(27.4		)		(11.9		)
Other income (expense), net		(23.9		)		0.3				8.2
Cost reduction charges(a)		(135.0		)		(82.1		)		(118.5		)
Corporate and eliminations		(95.8		)		(78.7		)		(111.5		)
Total income (loss) before income taxes		$	(72.1	)		$	20.5			$	(58.8	)

^(a) Year ended December 31, 2017 excludes $11.8 million for net foreign currency losses related to exiting foreign countries which are reported in Other income (expense), net in the consolidated statements of income.

Reconciliation of Total Business Segment Assets to Consolidated Assets

Presented below is a reconciliation of total business segment assets to consolidated assets:

As of December 31,		2017				2016				2015
Total segment assets		$	1,364.5			$	1,339.0			$	1,486.0
Cash and cash equivalents		733.9				370.6				365.2
Deferred income taxes		119.9				146.1				127.4
Prepaid postretirement assets		148.3				33.3				45.1
Other corporate assets		175.8				132.6				106.3
Total assets		$	2,542.4			$	2,021.6			$	2,130.0

Summary of Operations by Business Segment

A summary of the company’s operations by business segment for 2017, 2016 and 2015 is presented below:

		Total				Corporate				Services				Technology
2017
Customer revenue		$	2,741.8			$	—			$	2,328.2			$	413.6
Intersegment		—				(25.9		)		—				25.9
Total revenue		$	2,741.8			$	(25.9	)		$	2,328.2			$	439.5
Operating income (loss)		$	4.6			$	(230.8	)		$	64.8			$	170.6
Depreciation and amortization		156.5				—				84.6				71.9
Total assets		2,542.4				1,177.9				985.9				378.6
Capital expenditures		176.5				4.3				102.7				69.5
2016
Customer revenue		$	2,820.7			$	—			$	2,406.3			$	414.4
Intersegment		—				(22.6		)		—				22.6
Total revenue		$	2,820.7			$	(22.6	)		$	2,406.3			$	437.0
Operating income (loss)		$	47.6			$	(160.8	)		$	46.9			$	161.5
Depreciation and amortization		155.6				—				81.8				73.8
Total assets		2,021.6				682.6				963.3				375.7
Capital expenditures		147.1				3.0				74.8				69.3
2015
Customer revenue		$	3,015.1			$	—			$	2,605.6			$	409.5
Intersegment		—				(49.0		)		0.1				48.9
Total revenue		$	3,015.1			$	(49.0	)		$	2,605.7			$	458.4
Operating income (loss)		$	(55.1	)		$	(230.0	)		$	61.2			$	113.7
Depreciation and amortization		180.1				—				104.8				75.3
Total assets		2,130.0				644.0				1,081.7				404.3
Capital expenditures		213.7				1.9				143.3				68.5

Revenue by Geographic Segment

Geographic information about the company’s revenue, which is principally based on location of the selling organization, properties and outsourcing assets, is presented below:

Year ended December 31,		2017				2016				2015
Revenue
United States		$	1,257.0			$	1,309.3			$	1,454.9
United Kingdom		315.8				348.0				375.8
Other foreign		1,169.0				1,163.4				1,184.4
Total Revenue		$	2,741.8			$	2,820.7			$	3,015.1
Properties, net
United States		$	85.8			$	91.4			$	96.9
United Kingdom		16.7				15.1				18.8
Other foreign		40.0				38.8				38.1
Total Properties, net		$	142.5			$	145.3			$	153.8
Outsourcing assets, net
United States		$	81.1			$	105.1			$	119.4
United Kingdom		89.9				39.0				36.6
Other foreign		31.3				28.4				26.0
Total Outsourcing assets, net		$	202.3			$	172.5			$	182.0

X

- Definition

Tabular disclosure of all significant reconciling items in the reconciliation of total assets from reportable segments to the entity's consolidated assets.

+ References

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