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Segment Information (Tables)
3 Months Ended
Mar. 31, 2019
Segment Reporting [Abstract]  
Summary of Operations by Business Segment
A summary of the company’s operations by business segment for the three month periods ended March 31, 2019 and 2018 is presented below:
 
 
Total
 
Corporate
 
Services
 
Technology
Three Months Ended March 31, 2019
 
 
 
 
 
 
 
 
Customer revenue
 
$
695.8

 
$

 
$
612.1

 
$
83.7

Intersegment
 

 
(2.4
)
 

 
2.4

Total revenue
 
$
695.8

 
$
(2.4
)
 
$
612.1

 
$
86.1

Operating income (loss)
 
$
42.9

 
$
(1.7
)
 
$
15.2

 
$
29.4

 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2018
 
 
 
 
 
 
 
 
Customer revenue
 
$
708.4

 
$

 
$
568.5

 
$
139.9

Intersegment
 

 
(10.0
)
 

 
10.0

Total revenue
 
$
708.4

 
$
(10.0
)
 
$
568.5

 
$
149.9

Operating income
 
$
101.8

 
$
2.7

 
$
17.1

 
$
82.0

Reconciliation of Segment Operating Income to Consolidated Income (Loss) Before Income Taxes
Presented below is a reconciliation of total business segment operating income to consolidated income (loss) before income taxes:
 
 
Three Months Ended March 31,
 
 
2019
 
2018
Total segment operating income
 
$
44.6

 
$
99.1

Interest expense
 
(15.5
)
 
(16.6
)
Other income (expense), net
 
(30.4
)
 
(22.6
)
Cost-reduction (charges) benefit
 
(2.6
)
 
2.9

Corporate and eliminations
 
0.9

 
(0.2
)
Total income (loss) before income taxes
 
$
(3.0
)
 
$
62.6

Customer Revenue by Classes of Similar Products or Services
Customer revenue by classes of similar products or services, by segment, is presented below:
 
 
Three Months Ended March 31,
 
 
2019
 
2018
Services
 
 
 
 
Cloud & infrastructure services
 
$
361.2

 
$
318.4

Application services
 
189.1

 
192.9

Business process outsourcing services
 
61.8

 
57.2

 
 
612.1

 
568.5

Technology
 
83.7

 
139.9

Total
 
$
695.8

 
$
708.4

Revenue by Geographic Segment
Geographic information about the company’s revenue, which is principally based on location of the selling organization, is presented below:
 
 
Three Months Ended March 31,
 
 
2019
 
2018
United States
 
$
332.6

 
$
286.5

United Kingdom
 
95.3

 
114.8

Other foreign
 
267.9

 
307.1

Total
 
$
695.8

 
$
708.4