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Cost-reduction actions | 12 Months Ended
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Dec. 31, 2019
Restructuring and Related Activities [Abstract] |
Cost-reduction actions | Cost-reduction actions During 2019, the company recognized cost-reduction charges and other costs of $28.7 million, principally related to a reduction in employees. The charges related to work-force reductions were $22.1 million, principally related to severance costs, and were comprised of: (a) a charge of $4.6 million for 509 employees and $(1.5) million for changes in estimates in the U.S. and (b) a charge of $21.1 million for 255 employees and $(2.1) million for changes in estimates outside the U.S. In addition, the company recorded charges of $6.6 million comprised of $4.6 million for lease abandonment costs, $1.1 million for asset write-offs and $0.9 million for other expenses related to the cost-reduction effort. The charges were recorded in the following statement of income classifications: cost of revenue – services, $10.8 million; cost of revenue - technology, $0.2 million; selling, general and administrative expenses, $15.5 million; and research and development expenses, $2.2 million. During 2018, the company recognized cost-reduction charges and other costs of $19.7 million, principally related to a reduction in employees. The charges related to work-force reductions were $19.0 million, principally related to severance costs, and were comprised of: (a) a charge of $5.2 million for 264 employees and $0.1 million for changes in estimates in the U.S. and (b) a charge of $22.5 million for 325 employees and $(8.8) million for changes in estimates outside the U.S. In addition, the company recorded a charge of $0.7 million for changes in estimates related to idle leased facilities costs. The charges were recorded in the following statement of income classifications: cost of revenue – services, $18.1 million and selling, general and administrative expenses, $1.6 million. During 2017, the company recognized cost-reduction charges and other costs of $146.8 million, principally related to a reduction in employees. The charges related to work-force reductions were $117.9 million, principally related to severance costs, and were comprised of: (a) a charge of $9.4 million for 542 employees and $(1.3) million for changes in estimates in the U.S. and (b) a charge of $109.4 million for 2,274 employees, $8.2 million for additional benefits provided in 2017 and $(7.8) million for changes in estimates outside the U.S. In addition, the company recorded charges of $28.9 million comprised of $4.7 million for idle leased facilities costs, $5.4 million for contract amendment and termination costs, $5.2 million for professional fees and other expenses related to the cost-reduction effort, $1.8 million for net asset sales and write-offs and $11.8 million for net foreign currency losses related to exiting foreign countries. The charges were recorded in the following statement of income classifications: cost of revenue - services, $99.6 million; cost of revenue - technology, $0.4 million; selling, general and administrative expenses, $33.6 million; research and development expenses, $1.4 million; and other income (expense), net, $11.8 million. Liabilities and expected future payments related to the company’s work-force reduction actions are as follows:
|  | Total |  | U.S. |  | International
Balance at January 1, 2017 |  | $ | 35.2 |  |  | $ | 1.8 |  |  | $ | 33.4 |
Additional provisions |  | 127.0 |  |  | 9.4 |  |  | 117.6 |
Payments |  | (47.3 | ) |  | (6.0 | ) |  | (41.3 | )
Changes in estimates |  | (9.1 | ) |  | (1.3 | ) |  | (7.8 | )
Translation adjustments |  | 7.7 |  |  | — |  |  | 7.7 |
Balance at December 31, 2017 |  | 113.5 |  |  | 3.9 |  |  | 109.6 |
Additional provisions |  | 27.7 |  |  | 5.2 |  |  | 22.5 |
Payments |  | (42.4 | ) |  | (3.1 | ) |  | (39.3 | )
Changes in estimates |  | (8.7 | ) |  | 0.1 |  |  | (8.8 | )
Translation adjustments |  | (3.9 | ) |  | — |  |  | (3.9 | )
Balance at December 31, 2018 |  | 86.2 |  |  | 6.1 |  |  | 80.1 |
Additional provisions |  | 25.7 |  |  | 4.6 |  |  | 21.1 |
Payments |  | (57.7 | ) |  | (4.0 | ) |  | (53.7 | )
Changes in estimates |  | (3.6 | ) |  | (1.5 | ) |  | (2.1 | )
Translation adjustments |  | (0.8 | ) |  | — |  |  | (0.8 | )
Balance at December 31, 2019 |  | $ | 49.8 |  |  | $ | 5.2 |  |  | $ | 44.6 |
Expected future payments on balance at December 31, 2019: |  |  |  |  |  |
In 2020 |  | $ | 47.5 |  |  | $ | 4.8 |  |  | $ | 42.7 |
Beyond 2020 |  | 2.3 |  |  | 0.4 |  |  | 1.9 |

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- References No definition available. + Details
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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -URI http://asc.fasb.org/topic&trid=2175745 + Details
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