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Goodwill
12 Months Ended
Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill Goodwill
During the fourth quarter of 2020, the company performed its annual impairment test of goodwill for all of its reporting units. The fair values of each of the reporting units exceeded their carrying values; therefore, no goodwill impairment was required.
At December 31, 2020, the amount of goodwill allocated to reporting units with negative net assets was as follows: Business Process Outsourcing Services, $10.3 million.
Changes in the carrying amount of goodwill by segment were as follows:
TotalServicesTechnology
Balance at December 31, 2018$111.0 $10.9 $100.1 
Translation adjustments(0.6)(0.6)— 
Balance at December 31, 2019110.4 10.3 100.1 
Translation adjustments(1.8) (1.8)
Balance at December 31, 2020$108.6 $10.3 $98.3