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Cost-reduction actions | 12 Months Ended
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Dec. 31, 2022
Revenue from Contract with Customer [Abstract] |
Cost-reduction actions | Cost-reduction actions During 2022, the company recognized cost-reduction charges and other costs of $54.9 million. The net charges related to work-force reductions were $7.5 million, principally related to severance costs, and were comprised of: (a) a charge of $7.1 million and (b) a charge of $0.4 million for changes in estimates. In addition, the company recorded net charges of $47.4 million comprised of charges of $13.6 million related to held-for-sale assets (see Note 14, “Properties” for further details), $10.9 million for asset impairments, $11.3 million for idle leased facilities costs, $9.3 million for contract exit costs, $2.9 million for net foreign currency losses related to exiting foreign countries and a credit of $0.6 million for changes in estimates related to other cost-reduction efforts. During 2021, the company recognized cost-reduction charges and other costs of $23.2 million. The net charges related to work-force reductions were $0.4 million, principally related to severance costs, and were comprised of: (a) a charge of $12.3 million and (b) a credit of $11.9 million for changes in estimates. In addition, the company recorded charges of $22.8 million comprised of $12.6 million for asset impairments, $6.2 million for other expenses related to cost-reduction efforts and $4.0 million for net foreign currency losses related to exiting foreign countries. During 2020, the company recognized cost-reduction charges and other costs of $95.5 million. The net charges related to work-force reductions were $25.5 million, principally related to severance costs, and were comprised of: (a) a charge of $39.0 million and (b) a credit of $13.5 million for changes in estimates. In addition, the company recorded charges of $70.0 million comprised of $32.3 million for net foreign currency losses related to exiting foreign countries, $24.0 million for asset impairments and $13.7 million for other expenses related to cost-reduction efforts. The charges (credits) were recorded in the following statement of income (loss) classifications:
Year ended December 31, |  | 2022 |  | 2021 |  | 2020
Cost of revenue |  |  |  |  |  |
Services |  | $ | 19.1 |  |  | $ | (2.5) |  |  | $ | 22.2 |
Technology |  | 7.6 |  |  | 7.6 |  |  | — |
Selling, general and administrative |  | 24.7 |  |  | 11.1 |  |  | 38.5 |
Research and development |  | 0.6 |  |  | 3.0 |  |  | 2.5 |
Other (expenses), net |  | 2.9 |  |  | 4.0 |  |  | 32.3 |
Total |  | $ | 54.9 |  |  | $ | 23.2 |  |  | $ | 95.5 |
Liabilities and expected future payments related to the company’s work-force reduction actions are as follows:
|  | Total |  | U.S. |  | International
Balance at December 31, 2019 |  | $ | 49.8 |  |  | $ | 5.2 |  |  | $ | 44.6 |
Additional provisions |  | 39.0 |  |  | 13.8 |  |  | 25.2 |
Payments |  | (21.5) |  |  | (3.2) |  |  | (18.3) |
Changes in estimates |  | (13.5) |  |  | (2.7) |  |  | (10.8) |
Translation adjustments |  | 2.1 |  |  | — |  |  | 2.1 |
Balance at December 31, 2020 |  | 55.9 |  |  | 13.1 |  |  | 42.8 |
Additional provisions |  | 12.3 |  |  | 7.9 |  |  | 4.4 |
Payments |  | (38.5) |  |  | (13.2) |  |  | (25.3) |
Changes in estimates |  | (11.9) |  |  | (2.1) |  |  | (9.8) |
Translation adjustments |  | (1.5) |  |  | — |  |  | (1.5) |
Balance at December 31, 2021 |  | 16.3 |  |  | 5.7 |  |  | 10.6 |
Additional provisions |  | 7.1 |  |  | 3.6 |  |  | 3.5 |
Payments |  | (11.5) |  |  | (4.1) |  |  | (7.4) |
Changes in estimates |  | 0.4 |  |  | (1.0) |  |  | 1.4 |
Translation adjustments |  | (0.6) |  |  | — |  |  | (0.6) |
Balance at December 31, 2022 |  | $ | 11.7 |  |  | $ | 4.2 |  |  | $ | 7.5 |
Expected future payments on balance at December 31, 2022: |  |  |  |  |  |
In 2023 |  | $ | 11.7 |  |  | $ | 4.2 |  |  | $ | 7.5 |

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