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Segment information
 12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
Segment information Segment information
In January 2022, the company changed the grouping of certain immaterial revenue streams. As a result, certain prior period segment revenue as well as the related cost of sales amounts have been reclassified to be comparable to the current period’s presentation. In addition, during 2022, the company renamed its Cloud and Infrastructure Solutions segment as Cloud, Applications & Infrastructure Solutions to better represent the nature of the segment’s operations. There was no change to the composition of the segment or its historical results.
The company’s reportable segments are as follows:
•Digital Workplace Solutions (DWS), which provides modern and traditional workplace solutions;
•Cloud, Applications & Infrastructure Solutions (CA&I), which provides digital platform, applications, and infrastructure solutions; and
•Enterprise Computing Solutions (ECS), which provides solutions that harness secure, continuous high-intensity computing and enable digital services through software-defined operating environments.
The accounting policies of each segment are the same as those followed by the company as a whole. Intersegment sales and transfers are priced as if the sales or transfers were to third parties. Accordingly, the ECS segment records intersegment revenue and manufacturing profit on hardware and software shipments to customers under contracts of other segments. These segments, in turn, record customer revenue and marketing profits on such shipments of company hardware and software to customers. In the company’s consolidated statements of income (loss), the manufacturing costs of products sourced from the ECS segment and sold to other segments’ customers are reported in cost of revenue for these other segments. Also included in the ECS segment’s sales and gross profit are sales of hardware and software sold to other segments for internal use in their engagements. The amount of such profit included in gross profit of the ECS segment for the years ended December 31, 2021 and 2020 was $1.4 million and $7.8 million, respectively. The sales and profit on these transactions is eliminated in consolidation.
The company evaluates segment performance based on gross profit exclusive of the service cost component of postretirement income or expense, restructuring charges, amortization of purchased intangibles and unusual and nonrecurring items, which are included in other gross profit.
Corporate assets are principally cash and cash equivalents, prepaid postretirement assets and deferred income taxes. The expense or income related to corporate assets and centrally incurred costs are allocated to the business segments.
No single customer accounts for more than 10% of revenue.
A summary of the company’s operations by segment is presented below:
Total SegmentsDWSCA&IECS
2022
Customer revenue$1,699.9 $509.9 $520.3 $669.7 
Intersegment— — — — 
Total revenue$1,699.9 $509.9 $520.3 $669.7 
Gross profit$550.8 $71.5 $47.3 $432.0 
Depreciation and amortization$159.2 $38.9 $42.3 $78.0 
Total assets$1,190.6 $346.5 $268.3 $575.8 
Capital expenditures$68.4 $6.3 $6.5 $55.6 
2021
Customer revenue$1,745.8 $574.5 $485.6 $685.7 
Intersegment1.4 — — 1.4 
Total revenue$1,747.2 $574.5 $485.6 $687.1 
Gross profit$562.3 $79.3 $47.2 $435.8 
Depreciation and amortization$129.1 $18.6 $55.0 $55.5 
Total assets$1,237.2 $353.5 $289.6 $594.1 
Capital expenditures$78.9 $13.5 $13.2 $52.2 
2020
Customer revenue$1,716.8 $594.9 $454.4 $667.5 
Intersegment0.1 — — 0.1 
Total revenue$1,716.9 $594.9 $454.4 $667.6 
Gross profit$458.6 $57.8 $16.5 $384.3 
Depreciation and amortization$119.3 $14.6 $49.1 $55.6 
Total assets$1,003.5 $216.9 $229.6 $557.0 
Capital expenditures$83.4 $13.6 $24.5 $45.3 
Presented below is a reconciliation of total segment revenue to total consolidated revenue:
Year ended December 31,202220212020
Total segment revenue$1,699.9 $1,747.2 $1,716.9 
Other revenue280.0 308.6 309.5 
Elimination of intercompany revenue— (1.4)(0.1)
Total consolidated revenue$1,979.9 $2,054.4 $2,026.3 
Presented below is a reconciliation of total segment gross profit to total consolidated loss from continuing operations before income taxes:
Year ended December 31,202220212020
Total segment gross profit$550.8 $562.3 $458.6 
Other gross profit (loss)(21.2)9.7 24.4 
Total gross profit529.6 572.0 483.0 
Selling, general and administrative expense(453.2)(389.5)(369.4)
Research and development expense(24.2)(28.5)(26.6)
Interest expense(32.4)(35.4)(29.2)
Other (expense), net(82.4)(580.3)(329.6)
Total loss from continuing operations before income taxes$(62.6)$(461.7)$(271.8)
Other revenue and other gross profit (loss) are comprised of an aggregation of a number of immaterial business activities and cost reduction charges. These businesses principally provide for the management of processes and functions for clients in select industries, helping them improve performance and reduce costs.
Presented below is a reconciliation of total business segment assets to consolidated assets:
As of December 31,202220212020
Total segment assets$1,190.6 $1,237.2 $1,003.5 
Other assets96.8 206.9 298.8 
Cash and cash equivalents391.8 552.9 898.5 
Deferred income taxes118.6 125.3 136.2 
Operating lease right-of-use assets42.5 62.7 79.3 
Prepaid postretirement assets119.5 159.7 187.5 
Other corporate assets105.8 74.8 104.1 
Total assets$2,065.6 $2,419.5 $2,707.9 
Geographic information about the company’s revenue, which is principally based on location of the selling organization, properties and outsourcing assets, is presented below:
Year ended December 31,202220212020
Revenue
United States$854.9 $856.2 $781.5 
United Kingdom228.0 284.9 228.0 
Other foreign(i)
897.0 913.3 1,016.8 
Total Revenue$1,979.9 $2,054.4 $2,026.3 
Properties, net
United States$52.5 $62.5 $82.0 
Other foreign(i)
23.4 24.0 28.5 
Total Properties, net$75.9 $86.5 $110.5 
Outsourcing assets, net
United States$36.0 $66.2 $93.1 
United Kingdom17.9 36.3 55.3 
Australia9.5 16.7 19.3 
Other foreign(i)
3.0 5.4 6.2 
Total Outsourcing assets, net$66.4 $124.6 $173.9 
(i) No other individual country’s revenue, properties, net and outsourcing assets, net exceeded 10% for the years ended December 31, 2022, 2021 and 2020.