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Pay vs Performance Disclosure | 12 Months Ended
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Dec. 31, 2024 USD ($) | Dec. 31, 2023 USD ($) | Dec. 31, 2022 USD ($) | Dec. 31, 2021 USD ($) | Dec. 31, 2020 USD ($)
Pay vs Performance Disclosure |  |  |  |  |
Pay vs Performance Disclosure, Table | Pay Versus Performance In accordance with rules adopted by the SEC pursuant to the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, we provide the following disclosure regarding executive compensation for our principal executive officer (“PEO”) and Non-PEO NEOs and Company performance for the fiscal years listed below.
​ | Year | ​ | ​ | Summary Compensation Table Total for Peter Altabef(1) ($) | ​ | ​ | Compensation Actually Paid to Peter Altabef(1)(2)(3) ($) | ​ | ​ | Average Summary Compensation Table Total for Non-PEO NEOs(1) ($) | ​ | ​ | Average Compensation Actually Paid to Non-PEO NEOs(1)(2)(3) ($) | ​ | ​ | Value of Initial Fixed $100 Investment |based on:(4) | ​ | ​ | Net Income ($ Millions) | ​ | ​ | Non-GAAP Operating Profit ($ Millions)(⁵) | ​
​ | TSR ($) | ​ | ​ | Peer Group TSR ($) | ​
​ | (a) | ​ | ​ | (b) | ​ | ​ | (c) | ​ | ​ | (d) | ​ | ​ | (e) | ​ | ​ | (f) | ​ | ​ | (g) | ​ | ​ | (h) | ​ | ​ | (i) | ​
​ | 2024 | ​ | ​ | 6,881,762 | ​ | ​ | 7,368,657 | ​ | ​ | 2,898,025 | ​ | ​ | 3,072,849 | ​ | ​ | 53.37 | ​ | ​ | 158.59 | ​ | ​ | (193.2) | ​ | ​ | 176 | ​
​ | 2023 | ​ | ​ | 6,133,408 | ​ | ​ | 6,129,859 | ​ | ​ | 2,333,051 | ​ | ​ | 1,774,167 | ​ | ​ | 47.39 | ​ | ​ | 140.50 | ​ | ​ | (427.1) | ​ | ​ | 141 | ​
​ | 2022 | ​ | ​ | 7,092,737 | ​ | ​ | (28,601) | ​ | ​ | 1,772,221 | ​ | ​ | 524,628 | ​ | ​ | 43.09 | ​ | ​ | 104.76 | ​ | ​ | (104.9) | ​ | ​ | 159 | ​
​ | 2021 | ​ | ​ | 8,059,535 | ​ | ​ | 8,248,348 | ​ | ​ | 2,877,154 | ​ | ​ | 2,618,113 | ​ | ​ | 173.44 | ​ | ​ | 128.59 | ​ | ​ | (449.8) | ​ | ​ | 193 | ​
​ | 2020 | ​ | ​ | 7,234,193 | ​ | ​ | 11,800,164 | ​ | ​ | 2,186,982 | ​ | ​ | 2,649,415 | ​ | ​ | 165.94 | ​ | ​ | 122.62 | ​ | ​ | (317.2) | ​ | ​ | 153 | ​
​ (1) Peter Altabef was our PEO for each year presented. The individuals comprising the Non-PEO named executive officers for each year presented are listed below.
​ | 2020 | ​ | ​ | 2021 | ​ | ​ | 2022 | ​ | ​ | 2023 | ​ | ​ | 2024 | ​
​ | Michael M. Thomson | ​ | ​ | Michael M. Thomson | ​ | ​ | Debra McCann | ​ | ​ | Debra McCann | ​ | ​ | Debra McCann | ​
​ | Eric Hutto | ​ | ​ | Gerald P. Kenney | ​ | ​ | Michael M. Thomson | ​ | ​ | Michael M. Thomson | ​ | ​ | Michael M. Thomson | ​
​ | Vishal Gupta | ​ | ​ | Katherine Ebrahimi | ​ | ​ | Claudius Sokenu | ​ | ​ | Claudius Sokenu | ​ | ​ | Teresa Poggenpohl | ​
​ | Gerald P. Kenney | ​ | ​ | Shalabh Gupta | ​ | ​ | Katherine Ebrahimi | ​ | ​ | Katherine Ebrahimi | ​ | ​ | Kristen Prohl | ​
​ | Venkatapathi Puvvada | ​ | ​ | Eric Hutto | ​ | ​ | Teresa Poggenpohl | ​ | ​ | Teresa Poggenpohl | ​ | ​ | ​ | ​
​ | Jeffrey E. Renzi | ​ | ​ | ​ | ​ | ​ | Gerald P. Kenney | ​ | ​ | ​ | ​ | ​ | ​ | ​
(2) The amounts shown for “Compensation Actually Paid” have been calculated in accordance with Item 402(v) of Regulation S-K and do not reflect compensation actually earned, realized, or received by the Company’s NEOs. These amounts reflect the amount shown in the “Total” column set forth in the Summary Compensation Table with certain adjustments as described in footnote 3 below. ​ (3) “Compensation Actually Paid” reflects the exclusions and inclusions of certain amounts for the PEO and the Non-PEO NEOs as set forth below. Equity values are calculated in accordance with FASB ASC Topic 718. Amounts in the “Exclusion of Stock Awards” column are the totals from the “Stock Awards” columns set forth in the Summary Compensation Table. Amounts in the “Exclusion of Change in Pension Value” column reflect the amounts attributable to the “Change in Pension Value” reported in the Summary Compensation Table. Amounts in the “Inclusion of Pension Service Cost” are based on the service cost for services rendered during the applicable year.
​ | Year | ​ | ​ | Summary Compensation Table Total for Peter Altabef ($) | ​ | ​ | Exclusion in Pension Value for Peter Altabef ($) | ​ | ​ | Exclusion of Stock Awards for Peter Altabef ($) | ​ | ​ | Inclusion of Pension Service Cost for Peter Altabef ($) | ​ | ​ | Inclusion of Equity Values for Peter Altabef ($) | ​ | ​ | Compensation Actually Paid to Peter Altabef ($) | ​
​ | 2024 | ​ | ​ | 6,881,762 | ​ | ​ | 0 | ​ | ​ | (2,188,870) | ​ | ​ | 0 | ​ | ​ | 2,675,765 | ​ | ​ | 7,368,657 | ​
​ | Year | ​ | ​ | Average Summary Compensation Table Total for Non-PEO NEOs ($) | ​ | ​ | Average Exclusion of Change in Pension Value for Non-PEO NEOs ($) | ​ | ​ | Average Exclusion of Stock Awards for Non-PEO NEOs ($) | ​ | ​ | Average Inclusion of Pension Service Cost for Non-PEO NEOs ($) | ​ | ​ | Average Inclusion of Equity Values for Non-PEO NEOs ($) | ​ | ​ | Average Compensation Actually Paid to Non-PEO NEOs ($) | ​
​ | 2024 | ​ | ​ | 2,898,025 | ​ | ​ | 0 | ​ | ​ | (911,563) | ​ | ​ | 0 | ​ | ​ | 1,086,387 | ​ | ​ | 3,072,849 | ​
The amounts in the “Inclusion of Equity Values” columns in the tables above are derived from the amounts set forth in the following tables:
​ | Year | ​ | ​ | Year-End Fair Value of Equity Awards Granted During Year That Remained Unvested as of Last Day of Year for Peter Altabef ($) | ​ | ​ | Change in Fair Value from Last Day of Prior Year to Last Day of Year of Unvested Equity Awards for Peter Altabef ($) | ​ | ​ | Change in Fair Value from Last Day of Prior Year to Vesting Date of Unvested Equity Awards that Vested During Year for Peter Altabef ($) | ​ | ​ | Fair Value at Last Day of Prior Year of Equity Awards Forfeited During Year for Peter Altabef ($) | ​ | ​ | Total-Inclusion of Equity Values for Peter Altabef ($) | ​
​ | 2024 | ​ | ​ | 2,598,745 | ​ | ​ | 123,708 | ​ | ​ | (46,688) | ​ | ​ | 0 | ​ | ​ | 2,675,765 | ​
​ | Year | ​ | ​ | Average Year-End Fair Value of Equity Awards Granted During Year That Remained Unvested as of Last Day of Year for Non-PEO NEOs ($) | ​ | ​ | Average Change in Fair Value from Last Day of Prior Year to Last Day of Year of Unvested Equity Awards for Non-PEO NEOs ($) | ​ | ​ | Average Change in Fair Value from Last Day of Prior Year to Vesting Date of Unvested Equity Awards that Vested During Year for Non-PEO NEOs ($) | ​ | ​ | Average Fair Value at Last Day of Prior Year of Equity Awards Forfeited During Year for Non-PEO NEOs ($) | ​ | ​ | Total-Average Inclusion of Equity Values for Non-PEO NEOs ($) | ​
​ | 2024 | ​ | ​ | 1,082,257 | ​ | ​ | 23,345 | ​ | ​ | (19,215) | ​ | ​ | 0 | ​ | ​ | 1,086,387 | ​
​ (4) The Peer Group TSR set forth in this table utilizes the Standard & Poor’s 500 Information Technology Services Index (“S&P 500 IT Services Index”), which we also utilize in the stock performance graph required by Item 201(e) of Regulation S-K included in our Annual Report. The comparison assumes $100 was invested for the period starting December 31, 2019, through the end of the listed year in the Company and in the S&P 500 IT Services Index, respectively. ​ (5) We determined non-GAAP operating profit to be the most important financial performance measure used to link Company performance to Compensation Actually Paid to our PEO and Non-PEO NEOs in 2024. Non-GAAP Operating Profit is defined as GAAP Operating Income excluding pretax post-retirement expense, pretax charges in connection with cost-reduction activities, non-operational legal reserves, loss on debt exchange transactions and other non-operational income/expense. Non-GAAP Operating Profit is subject to adjustment by the CEO and the CHRC of the Board for special items related to discontinued operations, reorganizations, restructurings or significant non-operational items. For a discussion and reconciliation of our GAAP measures to non-GAAP measures, please see Appendix A to this Proxy Statement and the earnings release attached as Exhibit 99.1 to our Current Report on Form 8-K furnished with the SEC on February 18, 2025 (but such report shall not be deemed to be incorporated by reference to this Proxy Statement). |  |  |  |
Company Selected Measure Name | Non-GAAP Operating Profit |  |  |  |
Named Executive Officers, Footnote | (1) Peter Altabef was our PEO for each year presented. The individuals comprising the Non-PEO named executive officers for each year presented are listed below.
​ | 2020 | ​ | ​ | 2021 | ​ | ​ | 2022 | ​ | ​ | 2023 | ​ | ​ | 2024 | ​
​ | Michael M. Thomson | ​ | ​ | Michael M. Thomson | ​ | ​ | Debra McCann | ​ | ​ | Debra McCann | ​ | ​ | Debra McCann | ​
​ | Eric Hutto | ​ | ​ | Gerald P. Kenney | ​ | ​ | Michael M. Thomson | ​ | ​ | Michael M. Thomson | ​ | ​ | Michael M. Thomson | ​
​ | Vishal Gupta | ​ | ​ | Katherine Ebrahimi | ​ | ​ | Claudius Sokenu | ​ | ​ | Claudius Sokenu | ​ | ​ | Teresa Poggenpohl | ​
​ | Gerald P. Kenney | ​ | ​ | Shalabh Gupta | ​ | ​ | Katherine Ebrahimi | ​ | ​ | Katherine Ebrahimi | ​ | ​ | Kristen Prohl | ​
​ | Venkatapathi Puvvada | ​ | ​ | Eric Hutto | ​ | ​ | Teresa Poggenpohl | ​ | ​ | Teresa Poggenpohl | ​ | ​ | ​ | ​
​ | Jeffrey E. Renzi | ​ | ​ | ​ | ​ | ​ | Gerald P. Kenney | ​ | ​ | ​ | ​ | ​ | ​ | ​
Peer Group Issuers, Footnote | (4) The Peer Group TSR set forth in this table utilizes the Standard & Poor’s 500 Information Technology Services Index (“S&P 500 IT Services Index”), which we also utilize in the stock performance graph required by Item 201(e) of Regulation S-K included in our Annual Report. The comparison assumes $100 was invested for the period starting December 31, 2019, through the end of the listed year in the Company and in the S&P 500 IT Services Index, respectively. |  |  |  |
PEO Total Compensation Amount | $ 6,881,762 | $ 6,133,408 | $ 7,092,737 | $ 8,059,535 | $ 7,234,193
PEO Actually Paid Compensation Amount | $ 7,368,657 | 6,129,859 | (28,601) | 8,248,348 | 11,800,164
Adjustment To PEO Compensation, Footnote | (3) “Compensation Actually Paid” reflects the exclusions and inclusions of certain amounts for the PEO and the Non-PEO NEOs as set forth below. Equity values are calculated in accordance with FASB ASC Topic 718. Amounts in the “Exclusion of Stock Awards” column are the totals from the “Stock Awards” columns set forth in the Summary Compensation Table. Amounts in the “Exclusion of Change in Pension Value” column reflect the amounts attributable to the “Change in Pension Value” reported in the Summary Compensation Table. Amounts in the “Inclusion of Pension Service Cost” are based on the service cost for services rendered during the applicable year.
​ | Year | ​ | ​ | Summary Compensation Table Total for Peter Altabef ($) | ​ | ​ | Exclusion in Pension Value for Peter Altabef ($) | ​ | ​ | Exclusion of Stock Awards for Peter Altabef ($) | ​ | ​ | Inclusion of Pension Service Cost for Peter Altabef ($) | ​ | ​ | Inclusion of Equity Values for Peter Altabef ($) | ​ | ​ | Compensation Actually Paid to Peter Altabef ($) | ​
​ | 2024 | ​ | ​ | 6,881,762 | ​ | ​ | 0 | ​ | ​ | (2,188,870) | ​ | ​ | 0 | ​ | ​ | 2,675,765 | ​ | ​ | 7,368,657 | ​
The amounts in the “Inclusion of Equity Values” columns in the tables above are derived from the amounts set forth in the following tables:
​ | Year | ​ | ​ | Year-End Fair Value of Equity Awards Granted During Year That Remained Unvested as of Last Day of Year for Peter Altabef ($) | ​ | ​ | Change in Fair Value from Last Day of Prior Year to Last Day of Year of Unvested Equity Awards for Peter Altabef ($) | ​ | ​ | Change in Fair Value from Last Day of Prior Year to Vesting Date of Unvested Equity Awards that Vested During Year for Peter Altabef ($) | ​ | ​ | Fair Value at Last Day of Prior Year of Equity Awards Forfeited During Year for Peter Altabef ($) | ​ | ​ | Total-Inclusion of Equity Values for Peter Altabef ($) | ​
​ | 2024 | ​ | ​ | 2,598,745 | ​ | ​ | 123,708 | ​ | ​ | (46,688) | ​ | ​ | 0 | ​ | ​ | 2,675,765 | ​
Non-PEO NEO Average Total Compensation Amount | $ 2,898,025 | 2,333,051 | 1,772,221 | 2,877,154 | 2,186,982
Non-PEO NEO Average Compensation Actually Paid Amount | $ 3,072,849 | 1,774,167 | 524,628 | 2,618,113 | 2,649,415
Adjustment to Non-PEO NEO Compensation Footnote | (3) “Compensation Actually Paid” reflects the exclusions and inclusions of certain amounts for the PEO and the Non-PEO NEOs as set forth below. Equity values are calculated in accordance with FASB ASC Topic 718. Amounts in the “Exclusion of Stock Awards” column are the totals from the “Stock Awards” columns set forth in the Summary Compensation Table. Amounts in the “Exclusion of Change in Pension Value” column reflect the amounts attributable to the “Change in Pension Value” reported in the Summary Compensation Table. Amounts in the “Inclusion of Pension Service Cost” are based on the service cost for services rendered during the applicable year.
​ | Year | ​ | ​ | Average Summary Compensation Table Total for Non-PEO NEOs ($) | ​ | ​ | Average Exclusion of Change in Pension Value for Non-PEO NEOs ($) | ​ | ​ | Average Exclusion of Stock Awards for Non-PEO NEOs ($) | ​ | ​ | Average Inclusion of Pension Service Cost for Non-PEO NEOs ($) | ​ | ​ | Average Inclusion of Equity Values for Non-PEO NEOs ($) | ​ | ​ | Average Compensation Actually Paid to Non-PEO NEOs ($) | ​
​ | 2024 | ​ | ​ | 2,898,025 | ​ | ​ | 0 | ​ | ​ | (911,563) | ​ | ​ | 0 | ​ | ​ | 1,086,387 | ​ | ​ | 3,072,849 | ​
The amounts in the “Inclusion of Equity Values” columns in the tables above are derived from the amounts set forth in the following tables:
​ | Year | ​ | ​ | Average Year-End Fair Value of Equity Awards Granted During Year That Remained Unvested as of Last Day of Year for Non-PEO NEOs ($) | ​ | ​ | Average Change in Fair Value from Last Day of Prior Year to Last Day of Year of Unvested Equity Awards for Non-PEO NEOs ($) | ​ | ​ | Average Change in Fair Value from Last Day of Prior Year to Vesting Date of Unvested Equity Awards that Vested During Year for Non-PEO NEOs ($) | ​ | ​ | Average Fair Value at Last Day of Prior Year of Equity Awards Forfeited During Year for Non-PEO NEOs ($) | ​ | ​ | Total-Average Inclusion of Equity Values for Non-PEO NEOs ($) | ​
​ | 2024 | ​ | ​ | 1,082,257 | ​ | ​ | 23,345 | ​ | ​ | (19,215) | ​ | ​ | 0 | ​ | ​ | 1,086,387 | ​
Compensation Actually Paid vs. Total Shareholder Return |  |  |  |  |
Compensation Actually Paid vs. Net Income |  |  |  |  |
Compensation Actually Paid vs. Company Selected Measure |  |  |  |  |
Total Shareholder Return Vs Peer Group |  |  |  |  |
Tabular List, Table | Most Important Financial and Non-Financial Performance Measures The following list presents the three most important performance measures, as determined by the Company, that link compensation actually paid to our NEOs to the Company’s performance for the most recently completed year. Non-GAAP Operating Profit is the most important financial measure used to link compensation actually paid to Company performance. Except for non-GAAP operating profit, the other performance measures set forth below are not ranked by relative importance. Pursuant to SEC rules, the information in this “Pay Versus Performance Disclosure” section shall not be deemed to be incorporated by reference into any Company filing under the Securities Act or Exchange Act unless expressly incorporated by specific reference in such filing. • Non-GAAP operating profit ​ • Relative total stockholder return ​ • Revenue |  |  |  |
Total Shareholder Return Amount | $ 53.37 | 47.39 | 43.09 | 173.44 | 165.94
Peer Group Total Shareholder Return Amount | 158.59 | 140.5 | 104.76 | 128.59 | 122.62
Net Income (Loss) | $ (193,200,000) | $ (427,100,000) | $ (104,900,000) | $ (449,800,000) | $ (317,200,000)
Company Selected Measure Amount | 176 | 141 | 159 | 193 | 153
PEO Name | Peter Altabef |  |  |  |
Measure:: 1 |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Name | Non-GAAP operating profit |  |  |  |
Non-GAAP Measure Description | (5) We determined non-GAAP operating profit to be the most important financial performance measure used to link Company performance to Compensation Actually Paid to our PEO and Non-PEO NEOs in 2024. Non-GAAP Operating Profit is defined as GAAP Operating Income excluding pretax post-retirement expense, pretax charges in connection with cost-reduction activities, non-operational legal reserves, loss on debt exchange transactions and other non-operational income/expense. Non-GAAP Operating Profit is subject to adjustment by the CEO and the CHRC of the Board for special items related to discontinued operations, reorganizations, restructurings or significant non-operational items. For a discussion and reconciliation of our GAAP measures to non-GAAP measures, please see Appendix A to this Proxy Statement and the earnings release attached as Exhibit 99.1 to our Current Report on Form 8-K furnished with the SEC on February 18, 2025 (but such report shall not be deemed to be incorporated by reference to this Proxy Statement). |  |  |  |
Measure:: 2 |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Name | Relative total stockholder return |  |  |  |
Measure:: 3 |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Name | Revenue |  |  |  |
PEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | $ 0 |  |  |  |
PEO | Pension Adjustments Service Cost |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 0 |  |  |  |
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | (2,188,870) |  |  |  |
PEO | Equity Awards Adjustments, Excluding Value Reported in Compensation Table |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 2,675,765 |  |  |  |
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 2,598,745 |  |  |  |
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 123,708 |  |  |  |
PEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | (46,688) |  |  |  |
PEO | Fair Value at Last Day of Prior Year of Equity Awards Forfeited During Year [Member] |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 0 |  |  |  |
Non-PEO NEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 0 |  |  |  |
Non-PEO NEO | Pension Adjustments Service Cost |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 0 |  |  |  |
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | (911,563) |  |  |  |
Non-PEO NEO | Equity Awards Adjustments, Excluding Value Reported in Compensation Table |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 1,086,387 |  |  |  |
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 1,082,257 |  |  |  |
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | 23,345 |  |  |  |
Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | (19,215) |  |  |  |
Non-PEO NEO | Fair Value at Last Day of Prior Year of Equity Awards Forfeited During Year [Member] |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |
Adjustment to Compensation, Amount | $ 0 |  |  |  |

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