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Consolidated Statements of Operations - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenue:      
Total revenue $ 203,613 $ 156,941 $ 89,133
Cost of revenue:      
Total cost of revenue 47,365 33,335 27,141
Gross profit 156,248 123,606 61,992
Operating expenses:      
Sales and marketing 104,063 60,640 47,773
Research and development 34,835 19,275 15,730
General and administrative 40,940 21,848 14,590
Total operating expenses 179,838 101,763 78,093
Income (loss) from operations (23,590) 21,843 (16,101)
Interest expense 464 869 1,029
Other (income) expense, net 487 (76) 42
Income (loss) before provision for (benefit from) income taxes (24,541) 21,050 (17,172)
Provision for (benefit from) income taxes (285) 297 355
Net income (loss) (24,256) 20,753 (17,527)
Change in Class B-1 preferred stock redemption value 0 0 (10,047)
Cumulative preferred dividends allocated to preferred stockholders (558) (5,685) (4,774)
Net income (loss) attributable to common stockholders $ (24,814) $ 15,068 $ (32,348)
Net income (loss) per share attributable to common stockholders:      
Basic (in dollars per share) $ (0.57) $ 0.40 $ (3.68)
Diluted (in dollars per share) $ (0.57) $ 0.35 $ (3.68)
Weighted-average shares used in computing net income (loss) per share attributable to common stockholders:      
Basic (in shares) 43,562,604 10,017,574 8,788,628
Diluted (in shares) 43,562,604 16,187,149 8,788,628
Subscription and other platform      
Revenue:      
Total revenue $ 175,876 $ 122,630 $ 72,589
Cost of revenue:      
Total cost of revenue 33,400 20,746 16,730
Professional services      
Revenue:      
Total revenue 27,737 34,311 16,544
Cost of revenue:      
Total cost of revenue $ 13,965 $ 12,589 $ 10,411